54 questions from our users
How o you do a money transfer please
I would ring the customer service number which is 1300 462 273. The consultant was very helpful when I called. I explained that I wanted to pay the outstanding balance and cancel my Go Card. I provided my debit card details over the phone to permit the transfer of funds. They waived the establishment fee.
If and when I pay off my interest free purchases, will i still get charged those pesky monthly fees?
Yeah will do, not sure about getting rid of it just yet, we will be doing a few more interest free purchases after the TVs been paid off...Then yeah will more than likely get rid of it...
A married couple both sign the contract, but, you will only talk to the husband, isnt that discrimination ? If my husband died , I am sure you would talk to me then , wanting your money !
I have a Heritage Bank debit card am I able to transfer money from my account to Go Master card on a monthly basis
What does finance serve charge mean on my statement I paid my card earlier and paid more than they asked please help
Just got approved. If I buy say $3000 of items from Harvey Norman, on 50 months interest free, do I pay $3000 decided by 50 months equal amounts and a once off $25 fee and then the $5 monthly fee on top of my equal payments??? Is that all I pay?? As long as I do that before end of 50 months
Yes if the offer is for 50 months equal payments but the monthly fee is currently $5.95 . . . . beware they do like to increase fees etc from time to time and your Rewards points get devalued along the way as they hike the redemption points required massively from time to time. Make sure payments are up to date to avoid nasty interest applied, they do show on monthly Statement in red 'Total due' and also in red 'Payment to reduce future interest:' if you're using the card for other purchases adding up, that bit is handy to know. Customer service is pretty good so ask any questions you may have.
I can't do it anymore. I used my GoMastercard too many times at different stores and the interest has gotten to be too much. I'll never be able to pay it off. I've really been trying! Up to $300 per month and I keep getting $90 fees for nothing! How the hell can they expect me to pay all that? I've paid FAR more than the original price for my TV and PC. I'm glad I have them but it's like this is a scam. So, I'm just wondering: what happens if I stop paying it? Will my TV and PC get repossessed or something? Will it permanently ruin my credit? At this point, I'm willing to say screw my good credibility. This just isn't worth it. So can someone tell me: should I just stop? Will they take my PC and TV if I do? What will happen? Can I stop?!
Hi I just increased my credit limit but the cash limit didn’t change. Does this normally take a few days?
I bought a drone (March 2018) and a dryer (Dec 2018) from Harvey Norman using 50 months interest free via Go Mastercard. I noticed that when you avail of the interest free, you pay more than the advertised amount of the product ( for example, if you look in the Harvey Norman website, a DJI Mavic Air fly more combo costs $1397. If you buy 50 months int. free, it costs $1694.50 over 50 months because they said they incorporated the $5.95 monthly fee). So you pay $33.89/month. The same thing with my dryer, they incorporated another $5.95/month in the cost of purchase. I also noticed that in my bill, I'm also charged a $5.95 account fee AND a $0.95 payment fee each month. So this means, each month, I get charged $18.8 (5.95 x 3 + 0.95). Is this the same for everyone else?
Hi Francis, I have a debt of $9000 with Gomastercard. It will cost me almost $9200 to pay them out in one hit. Every payment I do is at the post office which costs me $2.50 and a $5.95 for acc service fee. On their website look under Rates & Fees to get a good handle on the extra chargers. Otherwise ring and ask them for an explanation.
How do I go to page 2 on my mastercard statement?
It isnt a charity mate, understand that you are borrowing money and it can’t be totally interest free. They have to get something out of it as well, it’s a business at the end of the day. I reckon you can take advantage of it if you are going to purchase say house furnishings for example worth $10k..in 50months they’ll earn $300 (5.95 per month fee) for the 10k you borrowed that’s an absolute bargain rather than doing a personal loan with 12% interest annually..
How do I go to page 2 on my mastercard statement?
I have made four separate interest free purchases. One of the purchase the interest free expires next month.
How do i make a separate payment to pay off a particular interest free payment?
Hi, I decreased my credit limit last April 2018 & was told I can't increase the limit again until a year has passed. It's now mid May 2019 & I still can't increase the limit & nobody has an answer?.
Please advise when I can.
As part of new federal lending criteria this is a safety feature to make sure people can pay their credit cards back on time.
If your credit card has no outstanding balancing id recommend you simply apply for another credit card through a different provider.
It’s easier and far quicker.
Increasing credit limit totally depends on credit rating
If some one told you can increase after a year it's just a estimation but not exactly right
Your credit card approvals and credit increase depends on credit rating which in turn depends on your repayment histories how many assets and liabilities
If you want to get a card or increase your card limit with out any hitch you have to be on time for all payments
I only got the go Mastercard for my interest free stuff at Harvey Norman and on my app it is coming up as a purchase and not an interest free! What do I do? Please help I’m freaking out!
I went to use it on the app last week at Harvey Norman. Fortunately, the sales person knew that if I used the app the Go MC would be used like a master card, not the interest free version. So the answer for me was, don't use the app for interest free purchases. You need to use the physical card. I also found they can do it using a drivers licence if you don't have the Go card with you. :)
hi there , how can i close my Go mastercard account?
It's made difficult on purpose - that's why it's not listed anywhere.
Call 1300 462 273 and ask to speak to accounts to close it - please leave minimum 1 hour to complete this process as you'll be transferred several times, you'll be waiting a while to talk to someone who will then be an expert at trying to convince you to keep the card.
To save time make sure your account has been paid off prior to calling.
Good luck with it!
What are "Billed finance charges" they change every month. Its a recent extra charge on top of monthly account service fee and payment handling fee. I only have interest free things on it.
Hi, I'm looking for a increase in credit limit have been a member for 8 yrs, don't have any outstanding debt at all.
Am looking to refurbish the home.
Cheers Murray Keogh
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