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GoGet
3.7 from 1,290 reviews · View Statistics
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Reviews

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    3.7 (492)
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Francis has a great customer service

published

I booked the goget car on my street. It is the only goget car on that street. Looking for the car for 15 minutes and was not successful, decided to call customer service and got Francis helping me out.
He is so patience and helped me out to locate the car which was parked several blocks away.
Thank you Francis

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Aiden H.
Aiden H.Sydney, NSW
  • 21 reviews
  • 6 likes

Very happy with the service

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Aiden H.
Aiden H.

Thanks for keeping tabs on this listing Andrew!

I believe GoGet used to include more kilometres in a day booking, before I became a member a few weeks ago? It was attributed to rising fuel costs.

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SimonF
SimonFSydney, NSW
  • 4 reviews

Review in progress - rating is going down

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SimonF
SimonF

Did you read what I wrote? As I already said I contacted Customer Service at 1300 769 389 and was told my application is complete and the smart card is posted.

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Only use if you like paying an extra $250 in fees

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Greg Frenk
Greg FrenkSydney, NSW

Utterly and totally unprofessional

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Jeff N
Jeff NGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 6 likes

Cheaper with a rental company, where at least the condition is well maintained

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Kevin T.
Kevin T.
  • 2 reviews
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Easiest option.great for the sharing economy

published

Always an easy experience

Locked my pass in the car once and was lucky we could call up and open remotely.

Makes not owning a car more economical and good for the environment!

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Merv D.
Merv D.Sydney, NSW

Beware extra charges

published

I picked up the Van 7 mins early and was charged $25 (I took an extra 10mins to put fuel in it. I also returned it 30mins early but that was of no consequence) Another time the vehicle was not there and after an hour they found a nearbye vehicle and charged me even though it was too late as I made other arrangements and never used it.Being a loyal, consistent customer for 10 years makes no difference. The necessity to use them makes up for this and other disputes/problems

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$2000 paid for "Nothing" & Kick you Out...

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For just a minor scratch, GOGET bloat the repair cost to $2,000. The most crazy thing is that once you pay, they will kick you out straight from the membership!

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Filz
FilzSouth East Queensland, QLD
  • 2 reviews

So far so good with my first experience with GoGet

published

Love the GoGet carshare app! Definitely a mobility game changer esp when you’re in the big city and need a short term rental. Cheaper and hassle free compared to traditional rental companies! Will definitely recommend this to my friends who will be travelling to Sydney or Melbourne and needing a car.

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Full of spiders and never clean. GoGet has gone downhill

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Matthew K.
Matthew K.South East Queensland, QLD
  • 2 reviews
  • 2 likes
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Horrible customer service, complaints routinely ignored!

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Matthew K.
Matthew K.
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jima
jimaGreater Melbourne (Metropolitan), VIC
  • 11 reviews
  • 8 likes
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Beats the alternative

published

After a year of use I can recommend this for people in inner Melbourne who need cars short term , an hour to a few days .Hassle free and never had a problem with admin . Cars are pretty new and excellent .Downside no V8's like Monaro's or Mustangs

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Andrew L.
Andrew L.Sydney, NSW
  • 2 reviews
  • Verified

Super convenient service

published

It's such a good service for what it does. Easy, convenient and a genuine alternative to owning a car for someone living in the inner city.
- Lots of cars available
- Different car types
- Easy to use apps

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Andrew
AndrewSydney, NSW
  • 3 reviews
  • 2 likes

Car Hire with limited convenience

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Andrew
Andrew
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Questions & Answers

GGG
GGGasked

Smartcard activation code

1 answer
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AndrewGoGetSend a private message
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GGGasked

Smart card code

No answers
Aaron Z.
Aaron Z.asked

is it free to cancel a van booking in advance?

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