Best Car Share Services
GoGet
Clever business model. Very convenient way to have access to vans for moving stuff or a car for a day. Now I'm set up with my smart card I will be using the goget service again. Show details
Drive mate
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Team helped me sort it out quickly and professionally. She explained everything clearly, validated the odometer readings, and arranged my refund… Read more
without any hassle. I really appreciated her patience and attention to detail — she made the whole process smooth and stress-free. Thank you, Godie, for your great support and friendly communication!
Carhood
Take care – I used this service before, and never got back my money, they still owe me a few hundreds. Take care of this car hood.
Splend
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I’m writing this because I’m genuinely upset and hurt by the way I was treated by Splend Sydney. I work long hours 6am to 6pm every day and I’ve… Read more
explained this multiple times when they kept calling to book an appointment. I wasn’t avoiding anything; I simply couldn’t attend during those hours.
But today, things went from frustrating to shocking.
I received a call from a staff member named Joel head of collections , and the way he spoke to me was completely unacceptable. He wasn’t just rude he was dismissive, confrontational, and made me feel like I was a problem instead of a customer. He told me he was “frustrated,” and instead of trying to help me find a solution, he focused more on pushing me out of the car.
When I called back to clarify things, he doubled down. He told me he was “the boss in his department” and that “nobody can tell him what to do.” Hearing that from someone who is supposed to support customers was honestly shocking. It felt like he was trying to intimidate me rather than assist me.
I’ve never experienced anything like this with Splend Melbourne their customer service is exceptional. They listen, they communicate respectfully, and they genuinely try to help. The difference between Melbourne and Sydney is unbelievable. And I know I’m not the only one many people have had similar experiences with Sydney staff and they speak up but nothing was done.
I’m writing this review because this isn’t just about me. No customer should be made to feel small, disrespected, or pushed around. Splend Sydney desperately needs better training in communication, empathy, and professionalism. I hope management sees this and takes real action, because customers deserve better. I will be here everyday until something is done about it.
Green Share Car
Way better than other rentals. Car always clean and customers service is alright
evee
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I had an extremely disappointing experience with Evee. Their lack of urgency and failure to follow through on their promises made the entire process… Read more
frustrating and unreliable. Their website and emails confidently state “not to worry, there are more available in the area,” which turned out to be completely misleading. Availability was nowhere near what was advertised, and there seemed to be little to no effort to verify the actual status of their hosts before taking bookings. What’s most concerning is that it feels like they are quick to take your money without ensuring they can deliver on what’s promised. When issues arise, responsiveness is poor, and there’s no sense of accountability or urgency to resolve problems. Overall, a very disappointing experience that I would not recommend. 1 star
Redy2go
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booked redy2go for a airport transfer from the central coast to sydney international. the price was very competitive. The availability was very… Read more
good. communication was excellent. phone reservation done by Danielle was easy, respectful and helpful . received text and email confirmations after I made the booking. Called the day before to confirm and was given driver name and phone number. Driver arrived right on time in a new and very clean Mercedes van. Whole experience was great. would definitely use again.
Flexicar
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I have been a customer with these guys for nearly 10 years. I needed to update my license. They have started using a 3rd party ID verification… Read more
system. You get 2 chance to verify if both times fail. They just come back and say you can no longer use them. Absolutely baffled. I asked what the problem was and I just get told they don't have that information.
Hi Ryne, your evee account has been disabled to protect the… Read more