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Guardian Funeral Insurance

Guardian Funeral Insurance

 Verifiedguardianinsurance.com.au
Guardian Funeral Insurance
4.4

9 reviews

Positive vs Negative
78%11%11%
Claim Resolution Time
  • <1 week
Claim ApprovedYes · No
Transparency ?
4.4
Customer Service
5.0
Value for Money
4.4
9 reviews
Trish T
Trish TWA20 posts
 

My Father had prearranged his funeral insurance with Guardian many years ago and named me as the beneficiary. When the time came to make a claim it was processed and paid within 5 days of lodging the paperwork. They made a very difficult time easier. I would recommend them highly to take the stress away during a very sad time. They also sent flowers and a hand written card which was very thoughtful. Show details ·  1

rds1216
rds1216NSW2 posts
 

Extremely happy to have Guardian Insurance – I have been with Guardian Insurance for quite a number of years and could not be more happy with the product offered and the professional and friendly manner of their employees. Show details ·  1

Cheryl
CherylNSW2 posts
 

Didn’t get email to view policy / don’t know who to contact / didn’t get name of salesman – Didn’t get policy details as told to view so couldn’t consider it as a suitable option / this was frustrating as was ensured it would be emailed within 3 hours - still want to view it Show details

Guardian Insurance
Guardian Insurance    

Hi Cheryl, Thank you for reaching out and I… Read more (+3 replies)

Colin Smith
Colin Smith4 posts
 

Funeral insurance – I can't say the policy is good value over time. By the time I make a claim I would probably have paid in three times what I would be getting back. Show details

Guardian Insurance
Guardian Insurance    

Hi Colin, Thank you for sharing your… Read more

Lurleen
LurleenWA2 posts
 

Funeral Insurance – Guardian Insurance customer service officer was very helpful and clear as to what was on offer. He gave out all the details in a clear and precise manner and was not pushy. Show details ·  1

Clare
ClareVIC
 

Excellent – My policy was easy to set up when I rang up and enquired about Guardian Funeral Insurance approximately 2 years ago. No claims have been lodged but I'm sure when a claim is lodged it will be easy and painless for my family. Show details ·  1

Pavlos
PavlosNSW2 posts
 

Straight Forwar – Guardian has the best value policy for someone like me with a terminal cancer and has charged as stated in our agreement. Has offered accident insurance as well as payment if I go early Show details ·  1

Jo-ann
Jo-annVIC
 

Great customer service – Good policy values, easy to set up. Everything was explained in great detail and there was no pressure from the customer service operator for me to make my choice right there and then. great customer service Show details ·  1

Sakimi
SakimiNSW
 

Excellent customer service from Jonathan – Jonathan was 1) knowledge about the product and explanation 2) professional-delivery of the product information 3) Friendly-and still professional at the same time 4) Great manners and presentation when talking to me Show details ·  1

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