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Seniors Funeral Insurance
4.8 from 935 reviews · View Statistics
See the Best Funeral Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian Seniors

Pros

Straightforward sign-up process
Knowledgeable staff
Affordable premiums

Reviews

  • Value for Money
    4.6 (604)
  • Transparency
    4.7 (488)
  • Customer Service
    4.8 (617)
  • Claim Resolution Time
    • <1 week (9)
    • 1-2 weeks (5)
    • 2-4 weeks (1)
    • 3+ months (1)
  • Claim ApprovedYes (17) · No (3)
Previous
Next
lynette b.
lynette b.Perth, WA

Fantastic Product that everyone should invest in!

published

This was one of the easiest insurance products to set up. No medical needed. I have never lodged a claim.

  • Value for Money
  • Transparency
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Australian Seniors
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Donna
DonnaSouth East Queensland, QLD

This is perfect can't live without it

published

I found my experience so easy to understand and join

  • Value for Money
  • Transparency
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Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Philippa
PhilippaCentral, SA

Not so daunting!

published

I have been meaning to take out funeral insurance for so long but was daunted by the choices. It was clearly explained to me and the process was smooth.

  • Value for Money
  • Transparency
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Australian Seniors
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Tess
TessRomsey

Great insurance to work with. Highly recommend them.

published

Customer service reps are always polite and understanding. Most of all they are respectful.

  • Value for Money
  • Transparency
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Australian Seniors
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Funeral Insurance

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Fantastic service

published

My policy is good value and it only took 3 minutes to set up. Fantastic

  • Value for Money
  • Transparency
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Australian Seniors
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Katya
Katya
  • 2 reviews

I cannot be happier with the product I have purchased from Australian Seniors.

published

This product meets my needs and my means and I am assured that I’m dealing with a reputable company.

  • Value for Money
  • Transparency
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Australian Seniors
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How can I take no notice of this

published

Great value and very easy to set up with out a problem

  • Incentivised Review No
  • Claim Made No
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Next

Very happy with policy. Thank you to Christopher for his patience and great customer service

published

Great policy and affordable easy to do over the phone

  • Value for Money
  • Transparency
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Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Lui
Lui
  • 3 reviews

Answered phone promptly, helpful with facts.

published

Was easy to set up what we required. Policy will start now. Affordable as well.

  • Incentivised Review No
  • Claim Made No
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Barb Bowler
Barb BowlerGreater Melbourne (Inner), VIC

Ideal for me

published

Very straight forward and easy to follow and affordable repayments

  • Incentivised Review No
  • Claim Made No
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Aroha
ArohaSouth Australia

Funeral Insurance

published

Nice and easy process over the phone. Lovely consultant and now have peace of mind.

  • Value for Money
  • Transparency
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Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Need this perfect for me thankyou so much

published

Great value so easy to set up person was very professional and easy to understand

  • Value for Money
  • Transparency
  • See all answers
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Funeral Insurance

Find out how Seniors Funeral Insurance compares to other Funeral Insurance

Know better, choose better.

Compare all
Gayle
GayleThe Mallee, VIC
  • 2 reviews

Excellent customer service.

published

Very easy to set up new account. Great customer service.

  • Value for Money
  • Transparency
  • See all answers
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Feel a sigh of relief

published

Was easy to set up and it has great value

  • Incentivised Review No
  • Claim Made No
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Riad
RiadSydney, NSW

Perfect

published

Excellent service and comprehensive. The call was direct and straightforward.

  • Incentivised Review No
  • Claim Made No
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Questions & Answers

JanetteA
JanetteAasked

My mother passed away nearly 2 months ago and my father is still experiencing difficulties getting the claim processed. Now it’s being delayed because mum’s birth certificate and marriage certificate certified copies were not dated by the JP. What possible difference could a date make? They are certified copies with the JP’s registration number on them! Cannot believe this company is making us jump through hoops this way...especially for a grieving family. My parents hold another policy with a different company.....all they needed was a phone call and contact with the funeral director. Policy claim was paid within days of her funeral. Would never ever recommend this company...no idea when dad will get what is essentially HIS money back!

1 answer
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
JanetteA
JanetteAasked

My mother passed away nearly 2 months ago and my father is still experiencing difficulties getting the claim processed. Now it’s being delayed because mum’s birth certificate and marriage certificate certified copies were not dated by the JP. What possible difference could a date make? They are certified copies with the JP’s registration number on them! Cannot believe this company is making us jump through hoops this way...especially for a grieving family. My parents hold another policy with a different company.....all they needed was a phone call and contact with the funeral director. Policy claim was paid within days of her funeral. Would never ever recommend this company...no idea when dad will get what is essentially HIS money back! Is this normal...should it really be this hard?

3 answers
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Geema
Geema

That is disappointing to hear as I was assured my policy would be paid out to my daughter , the beneficiary on receipt of a death certificate and phone call.

Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Bell Perth WA
Bell Perth WAasked

Do the fees increase annually? Are you able to get funds back if you cancel ?

1 answer
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
See all Seniors Funeral Insurance questions

Get an answer from our members and Australian Seniors representatives

Details · 

About Seniors Funeral Insurance

  • Guaranteed acceptance is assured for any Australian resident aged 18-79 years.
  • Seniors Funeral Insurance pays a lump sum of $3, 000 - $15, 000 when the time comes to make a claim.
  • Premiums won’t increase year by year, according to Seniors Insurance. Once a policyholder turns 85, they won’t have to pay any more premiums. Cover for death and terminal illness will continue. Policyholders also get a bonus cover of 25% extra on their payout when they turn 85.
  • There is also a Cash Out option upon turning 85, where a policyholder can receive the benefit amount early.
  • You can add on Accidental Serious Injury Cover for specified life-changing events caused by an accident up to 75 years old, at an extra cost.

Points of praise

  • Outstanding customer service was a top point of praise from reviewers. Staff explained the policy options clearly, as well as answered questions patiently and thoroughly. They also facilitated a quick and straightforward sign-up process.
  • Seniors Funeral Insurance policy was described as good value for money. The reasonable price of premiums was appreciated by reviewers.
  • Reviewers who made claims reported, in most circumstances, that the claims approval process was fast and efficient.

ProductReview_2022 Awards_logo

For those who wish to protect their family for funeral and other expenses, Australian Seniors Funeral Insurance proved to be an excellent option. As a result, the insurance company takes home a 2022 ProductReview Award for Best Funeral Insurance this year. Top points of praise were awarded for its excellent customer service and value for money.

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Extra Information

ProductReview.com.au award logo

Seniors Funeral Insurance is a ProductReview.com.au Awards Winner for 2022, 2021 and 2020. Learn more

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