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Seniors Funeral Insurance

Seniors Funeral Insurance

4.8 from 590 reviews

Reviews

(518)
(44)
(14)
(2)
(12)
  • Value for Money
    4.7 (340)
  • Transparency
    4.8 (230)
  • Customer Service
    4.9 (343)
Dwayne

DwayneQueensland

Funeral insurance

published

Joel was fantastic explaining everything and making sure I was comfortable with my decision. It’s a good feeling knowing I am covered by a reputable company which made my decision easier

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Funeral insurance

published

The policy was very easy to set up thanks to Zane. I have been thinking for some time that I should have some cover so that I am not a burden on my children.

Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Ross

RossHunter Region, NSW

A simplistic plan

published

Very happy with setting it up, good value and peace of mind. The gentleman was a pleasure to deal with, very informative. Would gladly recommend the service to anyone of age.

Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Funeral Insurance

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funeral policy

published

Policy is very good value and was very easy to setup with very less time. The person explained me in details and was very easy to understand to proceed further.

Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

The reviewer stated that an incentive was offered for this review

Super Clean Premium Care

Super Clean Premium CareCentral Queensland, QLD

  • 5 reviews

No pushie salesperson

published

We got what we felt we needed. Explained everything thoroughly, was given time to think about it. Very happy with our choice. Will be back in the near future to look at other policies.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Seniors Insurance

published

Very good service, good value. I had another policy which I was not happy with the policy and I was looking for a better policy and was very happy with the Seniors Policy.

Transparency
Customer Service
Value for Money
Claim MadeNo
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1 comment
Australian Seniors
Customer RelationsAustralian Seniors
pommychunky

pommychunkyMid West, WA

  • 3 reviews

five star

published

excellent service so good ash was so good to explain every thing in detail i fully understood the policy. i still have moe ro policies to take out with you which i will do in the next day or so.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Mary J

Mary J

  • 2 reviews

Good customer service

published

The policy and costs were clarified and I was given time to make up my mind. The representative was customer orientated, and was prompt and courteous. The policy was explained in detail and any questions were patiently answered.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Elizabeth

ElizabethQueensland

W are glad to be accepted

published

Good Value no claims lodged.Very Friendly and helpfull.Will recomment anybody to join.Price was very acceptable,it also did not take long and we were covered Thank you for accedting us.Regards Charlie and Elizabeth.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

The reviewer stated that an incentive was offered for this review

Funeral Insurance

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Very easy and good value.

published

I opened up a new policy today and it was so easy and straight forward. The operator that I spoke to was very helpful. I received an email within minutes. Thank you.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Shiree Holden

Shiree Holden

  • 2 reviews

No help during these hard times

published

Tried to defer payments in the current situation of virus & down time in work no help at all cancelled policy at this time look for more options when times improve

Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Ray.

Ray.Perth, WA

  • 2 reviews

A 2nd policy to increase my funeral insurance.

published

It appears to be good value. It was easy to put in place. It's close in value to my original policy. The price is very acceptable and the staff member was very helpful.

Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

very surprised

published

the insurance cover i now have is excellent, the price has made my day, the excellent customer service i received was informative and very helpful, i appreciated their input and help

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

I was looking for a policy that would be thoughtful of my brothers

published

I was looking for a funeral plan that met my needs. I was also looking a a funeral plan that would encompasses my needs & is up to date so that if I predecease my Brothers paying for my funeral

Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Brian,
Thank you for taking the time to share your experience with us. I am pleased to hear that we can provide you with cover that is suitable to your needs and the peace of mind, knowing that you're covered.
Kind regards,
Jessica

Sounds like what we need

published

Policy seems to be good. I want to read the written documentation that is being sent to make a final judgement. Very easy to set up. The staff were very polite and helpful Sophia and. Bev

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Funeral Insurance

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Waaka

WaakaSouth East Queensland, QLD

great service, intelligent and helpful people

published

Very helpful people. Sales people good at explaining all details and are very knowledge about all information. I would recommend this to all my friends that are looking for good coverage at an affordable price.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Helen Joy

Helen JoyMetropolitan Adelaide, SA

My Funeral Plan

published

The policy is excellent and meets all my needs my Daughter who is the beneficiary will be able to make a claim very easy and I am very happy with the Policy

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Helen,
It is lovely to hear you have found value in your policy and happy with your cover. Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa

Should have done this a long time ago.

published

Easy to set up spoke to Harry very helpful ,he was very knowledgeable about the policies will recommend this company to friends and family ,am sure a claim will be an easy process.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Alwyn L.

Alwyn L.South East Queensland, QLD

This is the perfect cover i saw after.

published

It was easy to set up over the phone and the sale person made it easy to understand the policy great job, and i will be recommending other people how easy it is and more importantly its not expensive very affordable.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

The reviewer stated that an incentive was offered for this review

Silvija

SilvijaMetropolitan Adelaide, SA

  • 5 reviews

A fair funeral insurance policy

published

I got quotes from 2 other companies and you were cost effective and I could set up the policy quickly and easily over the phone. I have a slight hearing problem and I appreciate a well spoken, clear and patient voice who makes sure I understood my policy. The policy was posted and I received it wihin a few days.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Page 1 of 30

Questions & Answers

Daniela A.

Daniela A.asked

If I have insurance for 15.000 but after 10 years I pay 30000 is that mean I will receive 30000 in case of death?

4 answers
Hinga T.
Hinga T.

No. 15000 is the maximum.

Australian Seniors
Customer RelationsAustralian Seniors

Hi Daniela,
Thank you for reaching out. I'd like to arrange for a team member to contact you and can discuss your queries further. If you could please reply to my private message with your name and contact details, I will forward this to the relevant team to get in touch with you.
Kind regards,
Alisa

Daniela A.
Daniela A.

I already spoke with staff member thank you

Stephen N

Stephen Nasked

need to email new address to you please.

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi Stephen,
Thank you for reaching out to us. You can email your updated details through to us at service@seniors.com.au.
Kind regards,
Jessica

LAWRENCE M.

LAWRENCE M.asked

How much per month for 15.000 cover

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi Lawrence,
Thank you for your query. The premium amount will vary depending on the policy, your age and the level of cover you choose. I would be more than happy to arrange for one of our team members to contact you to provide a quote, alternatively you can obtain one via our website: https://www.seniors.com.au/funeral-insurance
Kind regards,
Tess

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