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Real Funeral Insurance

Real Funeral Insurance

4.5 from 182 reviews

Funeral Insurance

I found the staff member very helpful and very polite and was not pushy at all which I am very happy about but am waiting on the paperwork so a bit hard to comment

Value for Money
Transparency
Customer Service
1 comment
Hi Sharon, Thank you for taking the time to leave your review, we really appreciate it. I am pleased to hear that our staff member provided you with all information to make an informed decision and was able to assist with setting up your policy. If you provided us with an email address, you should have received an email confirming your policy status. However, your welcome pack will be sent via post and should arrive in 7-10 business days. If you have not received your pack after this, please do not hesitate to reach out to us. Kind regards, Tess

I am happy with the details of the policy.

This policy was very easy to start with the help of Anthony . Iam waiting for the paper work to be sent to me so I can finish the application. Then I can comment further.

Value for Money
Customer Service
1 comment
Hi Toni, Thanks for taking the time to leave your review, we really appreciate it. We are pleased to hear that Anthony was able to assist with setting up your policy. Kind regards, Tess

Perfect! Can’t live without it

Yes it was good value, yes it was easy to set up I did lodge a claim and there were
Quick in responding in solving my claim. I had a great review

Value for Money
Customer Service
1 comment
Hi Tahlia, Thank you for your lovely review. We are delighted to receive positive feedback and are very happy that we could offer you such outstanding service. Kind regards, Tess

This is use full for my save !

It is good to setup to insurance of life . I feel my issue good enough for my future need . Good for affordable to my financial to pay every fortnight payment!

Value for Money
Customer Service
1 comment
Hi Phuong, It is a pleasure to hear that we can provide you with affordable, suitable cover and peace of mind. We appreciate the time you have taken to leave your review, thank you. Kind regards, Tess

excellent

It was easy, as they had my previous information. It did not take long to set it up as the client officer was fully understanding. The client officer was self explanatory. Thank you

Value for Money
Customer Service
1 comment
Hi Selesa, Thank you for your lovely review. We are delighted to receive positive feedback and to hear that we can provide you suitable cover and peace of mind. Kind regards , Tess

Fantastic new Funeral Plan

Yes, great Value, I’m new and am. Vet please with me new funeral plan . It is a lot cheaper than my other plan and customer service is great and easy to understand

Value for Money
Customer Service
1 comment
Hi Georgina, Thanks for such a wonderful review. It is a pleasure to hear that we can provide you with suitable cover and peace of mind. Kind regards, Tess

Funeral Insurance.

Policy was easy to set up and good value. Policy conditions and benefits well explained by Sarah. Did get quotes from other sources and found Real Insurance to be best value and have the best benefits.

1 comment
Hi Bernard, Thank you for the fantastic review. It is great to learn that Sarah explained the cover clearly which guided you to make an informed decision. Kind regards, Tess

Great products great staff

Great value for peace of mind.i can rest easy knowing my family won't have to find the money if something happens to me.friendly and efficient staff.great to deal with .all round happy with this product

1 comment
Hi Ricky, It is our pleasure to provide you with peace of mind and reassurance in knowing that your family will have the benefit of your policy. We appreciate you leaving such a great review. Kind regards, Tess

Great insurance

Very impressed with this insurer, they gave me good old fashioned honest advice and weren't trying to shove a policy at me, infact they talked me out of it because it wasn't the best for me. The best part of the insurance, is they offer your money back if you pay more than the premium as well as a discount every year.

Value for Money
Customer Service
1 comment
Hi Brenda M, What a great review, thank you for sharing your experience. If you can remember the representative you spoke with we would love to pass your comments on. Please private message me with the details and I’ll be sure to share this with them. Kind regards, Tess

Peace of mind!

Easy application in the beginning. The consultants are always helpful. Even the simplest enquiries are no trouble. To date have not had any negative experiences with Real Insurance relating to my Funeral Insurance.

Value for Money
Customer Service
1 comment
Hi Julie, What a great review. We are thrilled to hear that you have had a positive experience on each contact with us. Thank you for your continued loyalty and support, we really appreciate it. Kind regards, Tess

Great value

Yes it is great money value i have told my children i set it up for them to make it easier for them for when i die my daughter has real life cover also

Value for Money
Customer Service
1 comment
Hi Sandra, Thanks for such a wonderful review. It is a pleasure to hear that we can provide you suitable cover and peace of mind. We appreciate you leaving such a great recommendation. Kind regards, Tess

great

I think so .I have had my policy for a number of years and I was just up dating a few things, I hope I don't have to use the policy just yet.
I have not lodged a claim.

Value for Money
Customer Service

funeral cover

funeral cover- the cover was easy to set ,it is about the same as other covers we checked .have not lodged a claim yet( hope not to for a long time I hope) we feel it will help when the time comes to claim. I have recommended Real to my friend who also took out a cover.

Value for Money
Customer Service

An excellent company

Yes the policy is good value and extremely easy to set up! It took approximately 24 hours to resolve my claim and customer service were wonderful and empathetic to my needs

Value for Money
Customer Service

funeral cover purchase

totaly precise and accurate very informative and helpful was Leanne my real consultant made it very easyalways a pleasure to contact will always recommend real insurance for any one family or friends

Value for Money
Customer Service

Excellent Service From Ethan

Very clear and concise with the policy directive in relation to the policy decided to sign up for. Excellent customer service from Ethan and would most definitely recommend real insurance to any of my friends or family in future.

Value for Money
Customer Service
1 comment
Hi William, Thanks for such a wonderful review. It is a pleasure to hear that we can provide you with suitable cover and peace of mind. We appreciate you leaving such a great recommendation. Kind regards, Tess

Peace of mind

At the time it was good value and easy to set up. I have lodged a claim and received the payment within 48 hours. Very good. I would have liked more the terms that are offered now.

Value for Money
Customer Service
3 comments
Hi Sharon, We are sorry to hear that circumstances have led to you needing to submit a claim and are pleased that we were able to offer support during this time. We appreciate your feedback and if there is anything else we can do, please feel free to reach out to us. Kind regards, TessThanks Tess, it would be good if the same offers being made now applied when I joined, but I guess you have to have incentives for people to join. I do appreciate the fact that nobody has to worry about paying for my funeral as I am on my own. Thanks again, SharonHi Sharon, Thank you again for getting in touch, we are happy to discuss the structure of your policy and the options that are available to you. Can you please private message me with your policy details and I will arrange for a member of the Customer Support Team to contact you. Kind regards, Tess

Just for my family

We both have been in Funeral cover for many years without any claim. I feel that it is important to have costs of our funerals covered so that it is not a drag on our families at a stressful time. I guess that I won't be here to worry but it does give me peace of mind.

Value for Money
Customer Service

Real Insurance

Very fast service and clear explanation on policy. The product has a 30 day cooling off period where you can cancel the policy and get a full refund of any premium you paid.

Value for Money
Customer Service

Safe and easy

Using it as a safety net for when I die .
So at least I pay for my own funeral .

Gives me peace of mind.

I have been paying into funeral insurance for more than 5 years .
I still have a number of years yet

Value for Money
Customer Service
1 comment
Hi Stephen, Thanks for such a wonderful review. It is a pleasure to hear that we can provide you suitable cover and peace of mind. Kind regards, Tess

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Questions & Answers

Up to what age do I have to my monthly on cover of $15000
1 answer
Hi Satpal, thanks for getting in touch. If you could please send us a private message with your contact number and the best time to call you our Service team would be happy to help you with your request. Regards Tess

I've been with another provider for 15 years. Would your company provide the same level of service for 2 persons and accept/honour the amount from the other provider?
1 answer
Hi David, thanks for your enquiry. We encourage you to give us a call on 1300 665 287 so we can assist further, thanks.

Why is it that my benefit does not increase although I am paying the fortnightly premium?
1 answer
Please send us your contact details in a private message here: www.facebook.com/Real.Insurance so we can contact you to assist with your enquiry. Thank you

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