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Much better prices than JBHiFi
A while ago I bought a smartphone from Harvey Norman and got an excellent price on a promotional offer. So when I needed a new laptop, I included them in my online search, and once again found that they came up with the best price on the type of laptop I wanted. Shortly after that, when I decided to buy an electric shaver, they didn't have the lowest price in their catalogue but when I contacted them, they offered to beat the cheapest price I could find so once again I bought from them. Service is always friendly and helpful and this is now my number one choice for appliances.
Fantastic service from Crystal
We have been searching for a theatre lounge for several months when we found one that was suitable. We were assisted with measurements and detailsof stock were provided. We took a brochure and quote and headed home. Two weeks later we returned and crystal remembered who i was and assisted me again. I had a small space to fit the lounge and needed to re check the measurements especially in the reclined position. It was perfect and I purchased on the spot. We added fabric protection and took delivery on Monday, just two days after purchase.
THIS 1-liter kettle is ideal for our breakfast, it is handy and low noise, nice black color and fast boiling time
Go Harvey Go
We had to buy a new TV during lockdown unfortunately our internet was down so we rang the store, even though it was closed to the public and to my surprise - the phone was answered. We spoke to the salesman in the TV section, found the smart tv that we were after, negoiated a price and the salesman organised click and collect for us. It was so easy - not only that we gave them our broken tv for recycling! I can't speak more highly of the Brookvale store, great service, great deal and helping the environment! Ordered and collected within the hour.
Great place but salesman a wee bit pushy
So much to choose from. It can become very confusing. Booval Harvey Normans is a very well kept, clean store. Needed a laptop for business purposes. I liked what I ended up with but felt like I didn't have a choice. Went way over budget, but that's my fault. Had told the salesman what I wanted to spend, but was shown things all more expensive. But still happy with my purchase.
- Retail Stores - Appliances
Perfect. Quality product and service highly recommended
Staff were very helpful and efficient and very knowledgeable. They were able to assist in deciding on which vacuum would be best suited to my needs. Very happy with my dyson stick vax purchase. Highly recommend both product and harvey norman.
The reviewer stated that an incentive was offered for this review
Customer service at it’s best
I walked in to get a dryer but not sure what I needed. A very knowledgeable and friendly team member approached me to see if I needed assistance. They guided me through a number of machines before before I felt confident choosing the right machine for my needs.
Excellent prompt in store advice and assistance
My last visit to Harvey Norman was to upgrade my Smart TV . I went on a Saturday Morning yet still there were plenty of parking spaces. The store was light and bright . Within moments of walking into the store I was offered assistance and directed to the appropriate department which was also clearly signposted.. So first impressions were good and I felt comfortable and welcome. I was well looked after by a knowledgeable sales assistant who was happy to spend good time with me and explained the various features on the TV sets I was showing an in...terest in. At no time was I directed to sets that were beyond my budget or bigger than I actually needed for the room size that I'd indicated. I wasn't "upsold" on sound bars or cabinets or other extra.. The sales person assisted in narrowing my options and gave me time to consider my choice.. He even suggested I have a wander round the store and come on back when I was ready.. So finally I made a decision , found the assistant once again and made my purchase - a Samsung. Upfront I was advised that the model I chose would take a few days to bring into the store - home delivery didn't suit me- so it was arranged that I'll do a personal pick up in a couple of days ..On my short drive home the sales guy called to say he'd found just found a set in the warehouse .. new and unopened.. I was happy to return and collect immediately and was told the box would be at the loading dock awaiting my collection . Five minutes later it was in my car and the shopping excursions I'd been sort of dreading was over. And oh yes..The price was less than I'd been expecting.. So a good branded product, great service , convenient location and a happy pleasant experience .
Love My Iron
I recently purchase a Phillips Optimal Temp Iron from Harvey Norman. The iron glides on the clothes for hassle free ironing and adjusts the temp for each garment. Love it !!!!
I have purchased four smart TVs within 3 years from Harvey Norman. Service was great ! And good quality of product highly recommend Samsung smart TVs easy to set up apps for your Netflix or YouTube account for the kids high definition good sound. I have no defaults on this product at all
Have fun washing
LG thin Q 10kg front loader.
Excellent washing machine which has clear easy to use controls, is very quiet, has many washing options including a 30, minute quick wash: and you can alter the spin speed which is awesome. You can even just spin clothes and they don't have to rinse as well as other machines have you do.
I would buy this machine again
MegaBoom ultimate ears for the win
Purchased the MegaBoom 3 UE from Harvey Norman Nunawading. The staff were friendly and knowledgeable which assisted in the decision to purchase the MegaBoom. Best decision, the speaker is fantastic, have used the speaker in the pool many times, at the park and indoors, and the sound is great (clear and good amount of bass for a considerably small speaker). The speaker is also light and portable. Only flaw is that the speaker does not come with a charger, you’ll need to bring your own USB charger.
Perfect Customer service
I was looking for a new laptop and decider to walk into the Harvey Norman store @ Gepps cross. and the customer service I received from their was 100%
Not to Pushy Sales Staff
Recently attended the Browns Plains Harvey Norman where I purchased top of the range laptop and a few mobile phones. Sales lady was observing my husband and I for a little bit giving us space and when I indicated for assistance she approached. Very happy to not be harassed or persuaded to buy something. My husband was reluctant to go in as he hates sales people but we were both very happy. The sales lady was very helpful, happy to see she looked human with tattoos and was not pushy. She was informative with everything she was doing.
She offered great discounts without us asking for them and some free products.
Loved being spoilt and appreciated for shopping at Harvey Norman Browns Plains.
Dyson animal stick vac
This is a great vacuum as far as functionality but the duration that the battery lasts is disappointing particularly on the higher power setting.
Questions & Answers
Whitehaven 3 seater theatre lounge
Hi, how do you turn off the controller lights in the cup holder when the lounge is not in use?
Bought a couch from Harvey Norman and was quoted 16 weeks due to corona virus. This is understandable and fair and one would think as they stated this that delays due to covid would have been factored into the 16 week delivery time. After following up multiple times i have been advised that it has been delayed another 6-7 weeks which would have impacted by decision to purchase the couch in the first place as waiting half a year for a couch would have been out of the question. Speaking with the store they have advised that a cancellation fee still applies. What is considered a reasonable amount of time before one can cancel or obtain a refund without the cancellation fee, I cannot find it in their T & C's.
i cant find it in the terms & conditions also so i simply contacted harvey norman customer service by phone & asked them
i also have waited for a bespoke table ...it says on my receipt a 20% of full price.cancellation fee will apply
Speak to customer relations after calling. If it's beyond a reasonable time you are able to have them waive it and cancel.
Get an answer from our members and Harvey Norman representatives
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