Worst streaming service
So frustrated trying to use Hayu. More often than not i'm unable to complete episodes as they continue looping and won't play past a certain point. The website/app doesn't remember which episode i'm up to and there's nowhere on the homepage to take you to your recently viewed.
Worst subscription service ever
Awful website, impossible navigation, never remembers what shows I'm watching, have to search for my show in the search bar and scroll through the seasons. Logs me out EVERY HOUR, continuously have to log myself back in again. Videos glitch constantly, some videos get so stuck you can't watch past a certain section and you have to skip the entire episode. Don't waste your money, wish these shows would go elsewhere!!
Legit the WORST streaming service EVER!!!
I don’t understand how they’re still operating. Page navigation is mediocre at best and glitchy AF! I haven’t managed to get through a single episode of anything without having to refresh multiple times. DO NOT PAY FOR SERVICE!!!
Get something functional like Netflix, Stan or literally anything else.
Wish I could give it 0 stars
The actual layout of the site is horrendous.
The tiny screen you have to watch on the page unless you make it full screen is ridiculous.
The amount of time the site has an error fetching videos is insane.
The fact that it randomly goes to large screen when you do not even touch the browser or sometimes even the mouse??
Don't pay for this service. Use the free trial to see for yourself how bad it is.
The site never seems to remember where I am in a series so just goes back to previous episodes I've watched!
It doesn't seem to show which episodes I've watched - some show that I have, others look like I haven't started them.
Overall: Worst streaming site I have ever used.
Lack of shows and terribly glitched
Cannot watch a single series because the players are so badly broken on ALL devices I've used (PC, Telstra Box, Android phone, Android Tablets, IPAD) I give up on trying to get a single correct episode to play. Unsubscribing and looking for an alternative.
Good shows but terrible website performance
Really awfully designed website. Favourite shows do not often save, trouble logging in even when details are correct, difficulty changing passwords, the website design itself is clunky and difficult to use, no control over playback quality, videos freeze and error messages come up that aren't to do with network connection - I could go on. The shows themselves are good within the reality genre and so I still continue to use despite my hatred of the terrible website.
I have never had this much trouble with an app/subscription streaming service before. Its very frustrating when every time I sit down to watch a show I have to spend 10 minutes trying to get the video to play. I have the app downloaded on my TV and it just loads and never plays, so I have to cast it from my phone, I open the app click the video it never starts playing so I have to open and close the app several times before it finally starts playing. Unfortunately this is one of the only places I can watch certain shows. If I could watch them anyone where else I would certainly not be subscribed to hayu. Please sort this out.
Terrible - so glitchy
Im so annoyed that I can no longer just buy seasons via Apple TV - I have to go through this hopeless app. The programs glitch and skip constantly. The login process was difficult, it takes so long to load every step and I had to repeat it many times to actually set up an account. Usually streaming services are void of any such glitchy issues and are super straight forward. Why don't you get this fixed already, this has been an issue for ages?
Questions & Answers
How do i get my hayu to play the next episode without me having to manually play it?
Why can i not reset my password?
I have been paying for this app and am unable to use it because i can log on to do anything.
If i want to email you guys i have to log in.... way to go.
I used to love thos service / app but now as everything is changing and im not happy at all.
I have had an enail sent to my account 50 times to reset my password and it hasnt showed up.... there is no number to call so looms like i have to keep paying untill i go into the bank and block hayu for good!!+
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