Heirloom Cashmere Cable Knit Baby Blanket

Falling apart after only 3 months - poor quality – The side of the blanket fell apart after only three months of use. The baby didn't even technically "wear" the blanket, it was just draped over it. When it happened in one place I was disappointed but when it happened all the way down the edge it was clear that it was a manufacturing fault. I contacted the business to ask for a replacement. They… Read more

demanded that I post it to them for them to decide if it really was a manufacturing fault. IF it was a fault then they might have refunded me 50% of the cost as a gift voucher to buy more of their poor quality items. I supplied them with pictures and pictures of my other better quality cashmere items that I bought at the same time that were actually worn. They were very argumentative and would not even consider that it might be because of their thin and poor quality textile.

I like to support small businesses, but I feel that I must write this so that others do not have the same experience as I did.