HP OfficeJet Pro 8020e All-in-One

Great looking machine - however the cost of ink cartridges makes it useless - a rip off with HP. This aspect is entirely eco friendly - What a threat to Global Warming. HP cartridges are the only ones you can use - no recycling whatsever

Says it has a printer jam but no jam what do i do i dont like it it doesnt even let me navigate the included menus at all and stays on a menu screen saying that theres a jam.

Is the printer judging me?

This is the third time in 30 years I have purchased a HP product and each time I swear I will never again purchase HP. I am not tech savvy to start with and can only imagine that HP products are for those that know something about electronics, because I do not find them user friendly.
The latest problem is with the HP Officejet Pro 8020. I have spent a great deal of time trying to get the printer software downloaded ending with a call to tech support (who were great by the way) and even they had problems with the download, in particular the sca...

Printer connectivity is flakey, and print has to be restarted far too often.
The HP Smart app is slow and cumbersome to do simple scans.
It's missing scan to folder which I used to have on my previous HP which allow a simple scan a document to a network folder.

I have had over 10 printers in the past many in the 8 series and I have noticed that over the past 7 years the quality has gone down the drain. The plastic panels on the printer dont feel solid they feel like they are made of recycled dildos. The printer jams everytime I send more than 3 pages to print, the print quality is horrible and the app doesnt work on ios. How the hell can you go a decade back in terms of printer technology when you are 7 years into the future it makes no sense. Would only recommend to a company that I want to sabotage.

Absolute crap.
Thought it would be an esay install printer for home office, I ended up removing it and putting it in the cupboard never to be used. If anyone out there wants a paper weight let me know because it sure doesnt work as a printer.
Im going back to Brother or epson

The paper loader is flimsy and easily breaks! It will not connect easily to my phone or computer! HP just lost a lot of money because I will not use them for ink now!!

Chews ink, awful quality, very user unfriendly. It’s like HP contracted this one out to the cheapest provider and had no quality control. So annoyed with this thing. Do not buy one.

Bought this home, spent 2 hours trying to get it set up, including having to phone HP support (got cut off from them!), so put it back in the box and returned it. We are reasonably techy, but the setup was slow, clunky, and too frustrating to be bothered with. It might have ended up being a good printer, but who could be bothered trying to find out. Came back with a Canon .. so simple to get set up.

Took possession of this crap on a Friday morning. Had no idea how to connect my to mycomputer so called tech assistance. Tech said it would take 20 minuets to get it conected and running. After 2 1/2 hours he said that the scanner would not connect and he would have to speak to somebody higher. As it was the end of the day he said that he would call me Monday morning at 11.00am. On Tuesday at 4.00pm and still no phone call I took it back to the place of purchace and got a full refund. This was to replace a cannon printer. Guess what. I'm buy a cannon printer to replace this load of rubbish.

I bought this PoS during the lockdown for my home office. It drank 5 black ink cartridges (AUD 62 each) and printed only 74 pages. Expensive and inefficient, worthless expenditure.

10 months out of warranty and the scanner fails. Not worth spending the money to repair as now I cannot trust it would be worthwhile. Having to sign into an account is also a waste of my time

i bought 3 new hp envys could not get them to work took back and got an hp office jet pro 8020 a year ago couldnt get it to work either i paid $260 it was impossible to install it took 8 months to finly get it working then ink was all dried up the software sucks you have to install it using wireless and you have to use your phone to install it i never been so frustrated in my life the crap i had to go threw just to get it to work was insane hp smart software dosnt work i just had to pay $83 dollars for the ink when it supposed tobe free you ca...

The Smart software is impossible to resolve installation issues. There is not a simple driver. It REQUIRES and account and to monitor your printer. I have not had this much trouble installing a printer since the 1980's. I returning it and getting a canon or epson.

I am so sorry I purchased this printer. I have had it for over a year and suddenly it will not connect with the internet. as a result, I cannot print. It says cartridge cannot be used until printer is enrolled in Instant Ink. I have been enrolled in Instant Ink for more than a year. Suddenly, there is a problem I contacted my internet service and after over an hour, they found nothing wrong on their end. It must be HP Instant Ink. No one can help me so I now have a printer that is completely useless. I am so upset and frustrated because no one at HP can or will help resolve this issue. I need my printer for several things, especially for my granddaughter and her schoolwork.