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HP OfficeJet Pro 8020e All-in-One

HP OfficeJet Pro 8020e All-in-One

MPN: 229X1D
1.1 from 32 reviews · View Statistics
See the Best Printers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

1.1
32 reviews
5
(0)
4
(0)
3
(0)
2
(3)
1
(29)
  • Build Quality
    1.9 (26)
  • Value for Money
    1.5 (28)
  • Ease of Use
    1.6 (27)
  • Cleaning & Maintenance
    2.0 (24)
  • Ink Cartridge Longevity
    1.9 (21)
  • Reliability
    1.3 (21)
  • Printing Speed
    2.3 (23)
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Reviewer Photos & Videos

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Johannes
Johannes
  • 2 reviews

Scam of ripping people off for ink cartridges - bought it and then threw it in the bin

published

Great looking machine - however the cost of ink cartridges makes it useless - a rip off with HP. This aspect is entirely eco friendly - What a threat to Global Warming. HP cartridges are the only ones you can use - no recycling whatsever

Purchased in for $200.

Build Quality
1/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!
The me.
The me.
  • 4 reviews

No. No.

published

Says it has a printer jam but no jam what do i do i dont like it it doesnt even let me navigate the included menus at all and stays on a menu screen saying that theres a jam.

Is the printer judging me?

Build Quality
3/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!
Robert
RobertSouth East Queensland, QLD
  • 2 reviews
  • 1 like

30 years of HP frustration

published

Purchased in for $499.

Build Quality
4/5
Value for Money
4/5
Similar opinion? Write a review on ProductReview.com.au!
Carl C.
Carl C.South East Queensland, QLD

I am a long time HP printer supporter - but the 8020 is TERRIBLE!

published

Printer connectivity is flakey, and print has to be restarted far too often.
The HP Smart app is slow and cumbersome to do simple scans.
It's missing scan to folder which I used to have on my previous HP which allow a simple scan a document to a network folder.

Purchased in for $199.

Build Quality
2/5
Value for Money
3/5
Similar opinion? Write a review on ProductReview.com.au!
Printers

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Andrei
AndreiSydney, NSW
  • 2 reviews

Worst Printer Ever, I almost had a divorce due to this POS

published

I have had over 10 printers in the past many in the 8 series and I have noticed that over the past 7 years the quality has gone down the drain. The plastic panels on the printer dont feel solid they feel like they are made of recycled dildos. The printer jams everytime I send more than 3 pages to print, the print quality is horrible and the app doesnt work on ios. How the hell can you go a decade back in terms of printer technology when you are 7 years into the future it makes no sense. Would only recommend to a company that I want to sabotage.

Purchased in at Officeworks for $219.

Build Quality
1/5
Value for Money
2/5
Similar opinion? Write a review on ProductReview.com.au!

Piece of garbage never again will I buy HP.

published

Absolute crap.
Thought it would be an esay install printer for home office, I ended up removing it and putting it in the cupboard never to be used. If anyone out there wants a paper weight let me know because it sure doesnt work as a printer.
Im going back to Brother or epson

Incentivised Review No
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Piece of Garbage!!!!

published

The paper loader is flimsy and easily breaks! It will not connect easily to my phone or computer! HP just lost a lot of money because I will not use them for ink now!!

Purchased in at walmart.

Build Quality
1/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!

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Robert B.
Robert B.Greater Melbourne (Metropolitan), VIC

I would give it zero if I could

published

Chews ink, awful quality, very user unfriendly. It’s like HP contracted this one out to the cheapest provider and had no quality control. So annoyed with this thing. Do not buy one.

Purchased in .

Build Quality
3/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!
Libby S
Libby SCentral Highlands and Goldfields, VIC

Too complicated to set up

published

Bought this home, spent 2 hours trying to get it set up, including having to phone HP support (got cut off from them!), so put it back in the box and returned it. We are reasonably techy, but the setup was slow, clunky, and too frustrating to be bothered with. It might have ended up being a good printer, but who could be bothered trying to find out. Came back with a Canon .. so simple to get set up.

Purchased in at Officeworks for $219.

Value for Money
3/5
Ease of Use
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Printers

Find out how HP OfficeJet Pro 8020e All-in-One compares to other Printers

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Bernie Coleman
Bernie ColemanSouth East Queensland, QLD
  • 2 reviews

LOAD OF RUBBISH

published

Took possession of this crap on a Friday morning. Had no idea how to connect my to mycomputer so called tech assistance. Tech said it would take 20 minuets to get it conected and running. After 2 1/2 hours he said that the scanner would not connect and he would have to speak to somebody higher. As it was the end of the day he said that he would call me Monday morning at 11.00am. On Tuesday at 4.00pm and still no phone call I took it back to the place of purchace and got a full refund. This was to replace a cannon printer. Guess what. I'm buy a cannon printer to replace this load of rubbish.

Purchased in for $199.

Build Quality
1/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!
Carla M
Carla MSydney, NSW

Utterly rubbish, please don't buy!

published

I bought this PoS during the lockdown for my home office. It drank 5 black ink cartridges (AUD 62 each) and printed only 74 pages. Expensive and inefficient, worthless expenditure.

Purchased in at Officeworks for $230.

Build Quality
1/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!

An absolute POS

published

10 months out of warranty and the scanner fails. Not worth spending the money to repair as now I cannot trust it would be worthwhile. Having to sign into an account is also a waste of my time

Purchased in for $260.

Build Quality
1/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!
Printers

Find out how HP OfficeJet Pro 8020e All-in-One compares to other Printers

Know better, choose better.

Compare all

HP 8020 is the WORST printer ive ever owned NEVER AGAIN.

published

Purchased in for $260.

Build Quality
1/5
Value for Money
1/5
Similar opinion? Write a review on ProductReview.com.au!

Never even got it installed

published

The Smart software is impossible to resolve installation issues. There is not a simple driver. It REQUIRES and account and to monitor your printer. I have not had this much trouble installing a printer since the 1980's. I returning it and getting a canon or epson.

Purchased in for $189.

Build Quality
1/5
Value for Money
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Sorry I Purchased this Printer

published

I am so sorry I purchased this printer. I have had it for over a year and suddenly it will not connect with the internet. as a result, I cannot print. It says cartridge cannot be used until printer is enrolled in Instant Ink. I have been enrolled in Instant Ink for more than a year. Suddenly, there is a problem I contacted my internet service and after over an hour, they found nothing wrong on their end. It must be HP Instant Ink. No one can help me so I now have a printer that is completely useless. I am so upset and frustrated because no one at HP can or will help resolve this issue. I need my printer for several things, especially for my granddaughter and her schoolwork.

Purchased in .

Build Quality
4/5
Value for Money
3/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Jenny T.
Jenny T.asked

Are these good for printing photos

No answers
Jenny T.
Jenny T.asked

Are these good for photo prints

1 answer
JTZ
JTZ

Get an answer from our members and HP representatives

Details

CategoryPrinters
Price (RRP) $199.00
Printer TypeInkjet
Multifunction FeaturesCopier, Fax and Scanner
Two-sided PrintingYes
Wireless OptionsWi-Fi
Maximum Paper SizeA4
Print from PhoneYes
Print Speed 29 ppm
Printing Resolution4800 x 1200dpi
Scanning Resolution1200 x 1200dpi
Dimensions 233 x 460 x 338 mm
Weight8.2 kg
Manufacturer Warranty1 year(s)
ManualDownload manual
Visit official website
  • GTIN12: 195161213878
  • MPN: 229X1D

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