Ikea Besta Questions

Paola6y

Recently bought a Besta unit for a TV, but the metal legs that attach in the center have only one hole drilled for the larger screw, while the two little holes for smaller screws are not drilled into the base board. Could try drilling, but am worried of compromising the board itself. Are these metal legs (the ones that have a screw knob to adjust height) needed? Thanks

K813y

Im confused!!! i ordered my besta cabinets online as I live four hours from the city.

Had no trouble putting them together etc

However, when we wanted to fix them to the wall (ie floating cabinet style like in the brochure) we were concerned that the fitting provided did not seem strong enough. Got a qualified maintenance guy in who said there was no way they could be wall mounted. I called IKEA to question the staff there as I had seen all the Besta gear fitted to the wall in the store - they said you have to get someone to advise you but it can be done. I have had two local cabinet makers look and say they do not advise it. Surely there must be hundreds of people who have had the same trouble...can anyone shed any light on this for me???

katyk8 13y

Hi K8 - We have had the exact same problem. However we never thought there would be a problem when we put it up. The floating cabinets were put up on the wall as the instructions advised, yet 3 weeks after it was up, it came crashing down Monday morning due to the poor qulaity of screws (We actually hadnt even filled it yet so its not like the weight brought it down - only the weight of the unit._ We bought the exact same unit that was on display at IKEA - not happy at all. will be calling them this week.

mumofangel 10y

We have the same issue with the Besta wall units. We have two of them and both fell down in a total of three times with different screws being tried on each time. There must be something wrong with these units as they are quite heavy and the suspension rail provided and the way it's designed to be mounted on the wall has serious safety flaws. The unit crushed onto my 5-year-old today and she got a bruise close to her right eye. Called ikea just now and the lady on the line was quite bitchy and unhelpful and insisted that it was our fault for not using proper screws. And there's no way we could return the product as we no longer have the proof of purchase with us. Lesson learned and do not put anything heavy floating on the typical Australian stud walls, especially IKEA products. A lot of their stuff do not meet safety standard, based on the recall history. But the worst is their customer service attitude, probably having a hard time answering to all unsatisfied customers all the time.