8 questions from our users
Has anyone had issues with their Direct Debits not working? Loads of issues with multiple payments not coming out (showing as declined to merchant but with correct details and sufficient funds). It's from our Orange Everyday Account and their customer service is stumped and unhelpful.
If I transfer monies from State Super (superannuation) what can I expect from you? I am retired and living from the superannuation. Therefore are you an investment bank type that I can use for fortnightly living expenses, with remainder being safely invested and earning.?
Susie, I am not a financial adviser. However my wife and I are in a similar position to your and I did my research before choosing our options.
It's not clear exactly what you're thinking of doing. Are you thinking of withdrawing money from your Super account and putting it in a standard investment account? I'd recommend you think carefully about this, as you will lose all the taxation advantages that super offers. Depending on your personal situation, you may not be able to put it back into super again in the future. If you're thinking of changing from State Super to ING's super fund, I'd only recommend doing some careful research. I think State Super is an industry fund, and ING is a commercial fund. Time after time the industry funds have, on average, outperformed the commercial funds, often by big amounts.
These matters are not simple. I would *strongly* recommend you see a licensed financial adviser. They may ask you for a fee for their advice. If he or she does, then *good*, because they are working for you, not for the various companies who are paying them commission. Everybody's situation is different from others, so your own individual factors will determine your best options.
Just my $0.02 worth.
Is there a way that you can set up your account so that it automatically transfers money from your savings maximiser into your everyday account if you have insufficient funds to cover a direct debit payment?
Interest rate on saving accounts?
Their website says "2.80% p.a. variable rate for customers who also have an Orange Everyday bank account and deposit their pay of $1,000 or more (and from March 2018, also make 5+ card purchases) each month. Available on one account for balances up to $100,000." I wasn't aware of the new card purchases condition until now.
If don't meet requirements, standard rate is currently 1.35%.
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