ING Savings Maximiser Questions

MAS3y

How's ING as a bank? Is it worth trying? First time to use them. Been on the phone 4-5 times average waiting 15-20 mins but couldn't get through, is this normal? Are they reilable?

Mike T 3y

Never had an issue but also never tried to call they as I haven’t had to. I would expect to wait 15-20mins to get through to someone at any bank

Steve G5y

So when are you going to all send them a firm message? No Way ING.

Carolyn 5y

I am changing to MEbank at the moment as any of my phone comments are obviously not going to make a difference.

wato 5y

Closing my term deposit in two weeks

Paul harvey6y

Would you give me a loan for 90.0000 and i will pay it back after may 12th

Paul harvey 6y

Yes

WizardofAUS7y

Does ING cover the $250,000 Bank guarantee when it comes to insurance?

trompfy 7y

For your insurance I would recommend going to Westpac or RACV.

Pylan D7y

Has anyone had issues with their Direct Debits not working? Loads of issues with multiple payments not coming out (showing as declined to merchant but with correct details and sufficient funds). It's from our Orange Everyday Account and their customer service is stumped and unhelpful.

trompfy 7y

I would recommend going to Westpac and opening a Westpac Choice Account.

Susie b7y

If I transfer monies from State Super (superannuation) what can I expect from you? I am retired and living from the superannuation. Therefore are you an investment bank type that I can use for fortnightly living expenses, with remainder being safely invested and earning.?

kdv 7y

Susie, I am not a financial adviser. However my wife and I are in a similar position to your and I did my research before choosing our options. It's not clear exactly what you're thinking of doing. Are you thinking of withdrawing money from your Super account and putting it in a standard investment account? I'd recommend you think carefully about this, as you will lose all the taxation advantages that super offers. Depending on your personal situation, you may not be able to put it back into super again in the future. If you're thinking of changing from State Super to ING's super fund, I'd only recommend doing some careful research. I think State Super is an industry fund, and ING is a commercial fund. Time after time the industry funds have, on average, outperformed the commercial funds, often by big amounts.

These matters are not simple. I would *strongly* recommend you see a licensed financial adviser. They may ask you for a fee for their advice. If he or she does, then *good*, because they are working for you, not for the various companies who are paying them commission. Everybody's situation is different from others, so your own individual factors will determine your best options.

Just my $0.02 worth.

Susie b 7y

Thank you so much. Advice taken on board. Xx

trompfy 7y

I would recommend going to Westpac and opening a Westpac Choice Account.

Lulu8y

Is there a way that you can set up your account so that it automatically transfers money from your savings maximiser into your everyday account if you have insufficient funds to cover a direct debit payment?

Marce8y

Is this account only for home owners?

Nothappyjan 8y

Hello Marce. I understand that ING had made some changes to their accounts and to the structures of those accounts. Always best to call their customer support staff. Thanks for the question......Not Happy Jan

Raj R 8y

Not at all

Rani8y

Interest rate on saving accounts?

woozie 8y

Their website says "2.80% p.a. variable rate for customers who also have an Orange Everyday bank account and deposit their pay of $1,000 or more (and from March 2018, also make 5+ card purchases) each month. Available on one account for balances up to $100,000." I wasn't aware of the new card purchases condition until now.

If don't meet requirements, standard rate is currently 1.35%.