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InsuranceLine Income Protection Plus

InsuranceLine Income Protection Plus

1.0 from 7 reviews · View Details

Reviews

1.0

7 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(7)
  • Value for Money
    1.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
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Jackie

Jackie

  • 3 reviews
  • 5 likes
  • Verified customer

Scam organisers

published

Never trust to the Insurance Line and Virgin Money, they are umbrella organisation who are trading under the different names and digging people’s pocket without telling they side of truth. The claim process is shockingly slow, unbelievably expensive and a long process. The way of dealing with clients was incompetent and unprofessional. You will receive some confusing emails and phone calls during the claim processes even you have provided everything what they asked for. They just find some excuse to make you as a pinball in between the clinic and company. Even received an email after the policy cancelled. Simply say they are organised scam bags. Don’t trust them !!!

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time1-2 months
Claim DateJune 2020
Claim ApprovedNo
See all answers
Steve

Steve

  • 3 reviews

Stay away at all costs

published

3 months, still no payment- they promise you everything and deliver nothing- if/when I get my payout, I will be cancelling my policy immediately- these guys are crooks. Been taking my money for 13 years, but definitely don't like giving some back.

Insurance claim madeYes

The most incompetent company!

published

I have been granted a claim. But every month I jump through all their hoops and then I have to call multiple time as well as email to get them to release my payment! There is away an excuse, this month after being over a week late in releasing payment and still waiting I'm told that new clients get priority over existing clams! Good luck speaking to a supervisor as they are always in a meeting! There needs to be an option on this review to give 0 stars!
DO NOT SIGN UP WITH THIS INCOMPETENT COMPANY!

Insurance claim madeYes
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What do you care

What do you care

  • 2 reviews
  • 2 likes

Legal scumbags

published

This is the worst company ever don't even waste your money. Only currently seeing their true colours. It's taken them 9 weeks to deny my claim and diagnose me with conditions so they could deny my claim. They seem friendly on the phone but it's all part of the act to get people's money.

Insurance claim madeYes

False Advertising

published

Being a construction worker, I took out redundancy insurance to cover me in between jobs. I had been paying in fees for approx 2 years when I got made redundant, On calling the company to make my claim they refused to pay me the $3000 a month for 3 months - reason was they disputed my contract - I although I had received a redundancy letter and unemployed, I had assumed that redundancy was redundancy not quoting small print in there policy which the common man doesn't look at... They are willing to TAKE your money but will FIND any excuse not to give you what is entilitled too, we will be changing insurance company as they hold other types of insurance - DON'T USE THEM!!!

Insurance claim madeYes
Lou

Lou

  • 2 reviews
  • 3 likes

Don't live to long

published

After paying my life insurance policy for approximately 25 years .l have received a letter to say my policy is finished as I will be 69 this month.Life finishes at 69?

Insurance claim madeNo
Stewie

StewieSydney

Shady company and waste of money!

published

Questions & Answers

Will M.

Will M.asked

I was told that insurance companies won't cover you for income protection if you participate in certain sports because they are considered dangerous. What sports do they consider dangerous?
Is there a list?

No answers

Get an answer from our members and Insuranceline representatives

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