Best Income Insurance

I spoke to Jaren and he was so helpful and explained everything so clearly. I didn't even bother to get a quote elsewhere because I felt confident in everything he said. Show details

ive never made a claim but its impossible to get through to them – I tried to call comminsure to just change the direct debit details on my monthly payment. i sat for 30 mins in a phone queue then scheduled a call… Read more

back from someone. The SAME THING happened on the call back, i sat in a long queue for a long time. What is the point?? I never got to speak to anyone, and so sent a msg on the facebook site and got nowhere too. Now im ringing another company that can answer the phone and send emails. I would hate to be making a claim with comminsure if they are this hard to get onto.

*** WARNING stay away from this company!*** The most disgusting fraudulent company there is! Denied my income protection claim with a Leukaemia… Read more

diagnosis. I required a bone marrow Transplant. Spent two years finding excuses to just not pay it was sickening! Read hundreds of reviews this company is evil! Go elsewhere for insurance.

I paid Income Protection for 15 years with MLC/Acenda. I made a claim when I needed it the most and was successful. Lodging the claim was seamless,… Read more

the process of collecting medical evidence was frustrating as doctors didn't want to get involved. My case consultant, Amanda Chong was professional and fair. My advice is document everything to build a case, get strong medical evidence from professionals who will back you and get someone to fight for you if you're not strong enough to fight for yourself.

QBE Workers Compensation investigator's have followed me around & have neighbors spying & stalking me but they haven't realised I have a friend who… Read more

is a PI as well & for very cheap rates for me. My friend has also been following all of you around as well my friend knows everything about you all. Even though my claim has settled (29th May 2026) they are still stalking me because I've made it hard for them & I don't back down! They even tried to get local council make me pull down a boarder on nature strip that back fired on them in 2025 & tried again with boarder on 30th June, getting neighbors to complain about it again, which Ihave cctvfootage. I have alot of pictures, dash cam, cctv & a PI that had been resilient. I have been wearing a spying cam when I'm out in community & have enough evidence now. So keep it up as someone is watching you too.

Truly evil incorporated. Locked me out of any super insurance cover due to an ovarian cyst. God knows when I can get the cyst removed but until… Read more

then, I'm not covered for ANYTHING.

Won't even apply an exclusion. Disheartening to say the least, would've been better off lying.

Worst insurance company I have ever dealt with. They are very prompt when it comes to deducting premiums, but obtaining clear information about what… Read more

is actually covered is unnecessarily difficult. Every year I find myself having to repeatedly contact them to clarify policy details and request tax invoices that should be provided automatically.

The policy wording and coverage explanations are confusing, convoluted, and lack transparency. Basic information should not require multiple emails and follow-ups to obtain.

Overall, a frustrating experience with poor communication and customer service. I would not recommend them based on my experience.

Scam company – This company is a scam. Did not pay out when I made a claim after 6 years of being with them. I did everything they asked and my claim went from 28 days to claim to 90 days. And still nothing. Show details

20+ year old policy with CommInsure after which they transferred my policy to AIA. After a couple of years following this transfer, I went to lodge… Read more

my first and only claim on my income protection policy but without success due to not having been Totally Disabled for at least 14 out of the first 19 consecutive days of the Waiting Period. Lesson learnt to always check the fine print as in my case they had expected me to "stay in bed" during this period. I consequently cancelled my Income protection policy.