Review your last buy on ProductReview.com.au
Josué Films is no longer operating/trading. See the Best Party & Events Hire.
Brand Manager for Josué Films? Claim your listing.
Matthew V.
Matthew V.VIC2 posts
  Verified

Avoid [Name Removed] – our most stressful wedding-vendor experience We hired [Name Removed] on the strength of initial lightning-fast replies and positive first interview, but everything that followed was the exact opposite. Following our wedding, he simply stopped answering calls and emails, leaving us in the dark for months on end. It was only after we posted about our ordeal into a prominent Facebook wedding group, over a year later, that we heard back from [Name Removed], minutes later, with an estimate for when we would receive our files (a timeline which, without word or warning, he would go on to miss). Shortly after we were also invited to a Facebook 'support group' for current and former clients of Josué film, full of other couples facing the same issues with [Name Removed] —missed deadlines, unanswered messages and the same tired excuses.

We've also noticed he was featured in the Daily Mail in 2023 for similar behaviour, something we wished we'd seen at the time. We can confirm the same behaviour continues - in complete contempt of his clients.

In the end our wedding film arrived 14 months later—long after the excitement (and several anniversaries’ worth of patience) had faded. When it finally landed, the footage bore no resemblance to the portfolio we’d been shown: low quality, generic, quite possibly outsourced. Friends with phones captured better moments. He has of course chosen not to reply to this feedback either.

In short, he was responsive only until the contract was signed; afterwards came silence, delay and deep disappointment. Choose a videographer who values professionalism—and your memories—as much as you do.

Extra Information

Brand Manager for Josué Films? Claim your listing.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.