19 questions from our users
Is this a smat tv
Can I get 9 now
Does this tv access Netflix, Stan and Freetv?
Have USB in gone to menu and it skips picture to settings has a lock on the icon in between picture and settings
How do I connect the legs to the TV?
HI - Just bought a Kaled40af7000sta - can't access Netflix or Youtube -though it says i'm connected to the net -
When i try and connect with youtube it says " 400.than error. Your client has issued a malformed or illegal request. That's all I know".
when I try and connect with Netflix is says: "Netflix has encountered an error code NW-4-7
how to solve this problem?
Is Kogan ever going to fix their Customer Service problems? I planned to but one of their 4K TV's recently, but have decided against it due to the total fear of a possible issue with it, and never actually being able to get anything done. The CS people you do talk to are well trained in Empathy, but have no back up to get things done.
Hi my kogan tv standby light flashes between red and green when turned on and then turns off in 20 seconds or so, do you know the problem here?
Is it good for gaming?
What is the distance in centimetres between the stands or "legs" - measured from outer edge to outer edge on the KALED40QF7000ZA (40"), as depicted on the site:- "https://www.kogan.com/au/buy/kogan-40-led-tv-series-7-qf7000-a/"
On this page:- "https://www.productreview.com.au/p/kogan-40-led-tv-full-hd.html", the Kogan KALED40QF7000ZA (40") is stated to have an RRP price of $289.
On the Kogan site:- "https://www.kogan.com/au/buy/kogan-40-led-tv-series-7-qf7000-a/" the price of the KALED40QF7000ZA is stated as $359 +delivery.
Which one is correct?
how to select USB by using remort controller?
Sorry but I don't have the TV anymore due to the appalling quality so I can't answer this question with this specific model.
With my older model it's either though the input media option. However I have used my Kogan DVD player's USB playback in the past which is a slightly different setup
Thanks for your question.
You can navigate to the USB function by pressing the 'Input' button at the top right-hand side of your remote control. From there, scroll down to USB where you will be able to browse through the files on the drive accordingly.
If you run into any hurdles along the way or need any further assistance, please contact us on 1300 304 292 or at the following link:
1. What video files are supported by the built in USB player?
2. Can I repeat videos with the USB player so that they play continuously until I want it to stop?
Thank you for your question regarding the Kogan 40" LED TV.
This TV supports the following media types via USB: MKV, MP4, H.264, MPEG2, MPEG4, JPEG, PNG, BMP, MP3, WMA, MPG, AVI.
You'll be able to use a loop function to have a video play on repeat.
If you have any other questions at all, we can be contacted on 1300 304 292 or at the following link:
I need to buy a new TV but reading all the conflicting comments about the Kogan I have become so confused. Can anyone tell me which 40" TV, which is not too expensive, and mainly for viewing, no video games, etc. would be the best? Thanks.
Go to a register like Good Guys, JB or Harvey Norman, look at what they have on display, and make a decision based on that. The Kogan tv has awful sound and awful vision, terrible for watching anything.
Thanks for your question.
We have one 40" unit listed on the website at the moment which you can find at the link below:
If you have any further questions at all, don't hesitate to get in touch with our team.
We can be contacted on 1300 304 292 or at the following link:
How is the sound?
Thanks for the question!
We're confident that you'd be extremely happy with the sound from the in-built speakers, however, if you require something with a bit more power, we have a few options such as sound bars and sound bases as well as full home theatre systems.
You can find our home theatre audio range here:
If you have any further questions or need any assistance making your selection we can be contacted on 1300 304 292 or at the following link:
I want a fairly good sized tv for my video games but it has to have clear picture does this tv have such specs?
Thank you for your question in regards to the Kogan 40" LED TV (Full HD)!
The TV has full HD support and therefore, you'll find that the picture will be clear and crisp for video games. We currently sell these units in a bundle with the Xbox One (https://www.kogan.com/au/buy/kogan-40-led-tv-full-hd-xbox-one-console/) and customers love the results that they get.
If you have any further questions at all or require some additional information, please don't hesitate to get in touch with our friendly staff at the link below:
Can I use this TV as a screen for my laptop ?
Yes certainly! You can connect Kogan TVs to your laptop via HDMI or VGA connections. Please check the product specifications at www.kogan.com for a full list of available inputs.
How do I get audio out to an old home theatre sound system which only has red and white (left and right points)?
The left and right audio points on the tv appear only to be audio in.
This model only has digital audio output, so in order to connect to older RCA (red, white, and blue) plugs you would need to purchase a SPDIF - RCA converter. Retailers such as Jaycar would be able to assist you with these adapters.
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