Kogan Series 8 KU8000 (55") Questions & Answers
MPN: KALED55KU8000UA
Is this a smart TV
Hello, My Kogan 55" 4K LED TV (Series 8 KU8000) keeps turning its self off. its just over a year old. Ive tried replacing batteries in the remote & have even taken the batteries out & tried to turn on manually. but it keeps turning its self off. it was fine 2 hours ago when i was watching something. I turned it off did a few things came back & now all it does is shows the kogan logo, has the word loading under it. then just turns off. Any ideas?
Not sure of the model number but it is 55inches and 1 year old. When I turn it on with the remote it begins loading then turns off. I have tried turning it off and on at the wall but that doesn’t help. Turns off during loading. Any ideas?
Hi Linda, thank you for your question.
We are sorry to see that you are having issues with your TV's boot cycle. Please contact our Help Desk for technical and warranty assistance here: external link
i really hope kogan treat you better than they did us
Anyone have a solution to the constant "launcher has stopped" messages?
Hi Nigel, Sorry to hear about this issue. First off, we'd recommend trying a factory reset, just in case the issue is related a third party app. If the issue persists, please get in contact with us and we'll investigate further. You can also get in touch with us on 1300 304 292 8am to 8pm on weekdays, and 10am to 6pm on weekends (AEDT). Otherwise you can also submit an enquiry any time on our help centre here: external link
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