Laser BD10803D Questions & Answers

Open it and have a look? Typically the nylon (?) doesn't deteriorate so it might be something minor (bug or another external contaminant) that's got loose and is jammed in the mechanism? The power supply on the Lasers was also very weak and deteriorated over time (a common problem with many different brands of Blu-Ray player)... even if you weren't using them. It's possible the power supply is not putting out enough power? Check if the display looks faint. If it does then the PSU is probably the culprit. Internal power supplies on many players were the cause of a lot of problems. Changing them looks relatively easy if you've got an electrical bent.

:-)

Thanks for the reply, the machine has been sealed in it's box, so doubtful it's a bug getting in there.

I eventually updated to a Sony player with an external power supply and it's still working. Plus it has smart features which are useful.

this model player is garbage! still under warranty ..get your money back (3 Year warranty)

Safe to say you will always have issues once something goes wrong. If possible return for refund they are not very good.

Laser 3d Players are rubbish,I thought they were excellent in the beginning but it let me down eventually ,even Bigw staff told me they were rubbish,take it back as it has a 3 year warranty anyway,be aware though Big W have changed policies on not having a receipt with what you bought.

It's more likely to be a hardware problem than a firmware problem. The main reason that these Bluray/DVD players fail is the power supply. They seem to put out EXACTLY the right amount of power... but as time goes by the power output drops... and then you start to have problems.

I have replaced the PSU in one or two of these units because I liked them so much... but it's not worth doing unless you can find someone who isn't too expensive... or can do it yourself?

When the PSU power starts to drop you get firmware errors... and that's why it seems like it might be firmware.

Sony has come up with a sensible solution to the problem... they put the power supply on the outside... so if it stops working it's easy to replace.

In the end I decided that the main reason my unit was having problems was the power supply.

It wasn't heavily used... so I was very disappointed. Fortunately it was still under warranty... and BigW were nice enough to refund me (this was my second unit that failed).

I currently have a Sony Bluray player... and it's been great.

Prior to that I've had a heap of players of all kinds that have failed in under 2 years.

I've also got a Kogan Bluray play that my friend has loaned me (it's an old one)... that continues to work... but that is quite a solid unit... and presumably has a PSU with some overcapacity?

:-)

Laser bluray players are rubbish ,take it back they have a 3 year warranty

Hello,this model has now been classed as a failure,the company Laser will no longer repair these and have advised businesses who sell this to grant the purchaser a full refund,if you decide to take it back to the store make sure it's under the 3 year warranty.

Always write down the problems you are having with anything you buy as a good start and show the notes to the store employee.Hope that helps deb

press the mute button on your remote control ,it may be the problem

Hello Maple, The usb feature is very finicky,some things play some don't,it states in the specifications that it does play MP3 and MP4 files,but I am pretty sure if there is one little error in what you're playing the feature has a breakdown in communication .