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yesplease
yespleaseVIC54 posts
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I bought the Logitech K855 Wireless Mechanical Keyboard on 31/05/2023 from JB Hi-Fi for $74. The keyboard was great during the first year of ownership, but subsequently developed a frustrating keystroke issue, and Logitech Support has been unhelpful. The Good Stuff: - The build quality of the keyboard is quite good for it's price, it's sturdy, weighty and the keys have a satisfying click sound.

- The battery life is fantastic. I've only had to change the batteries twice during the 32 months I've had the keyboard.

- The 'easy-switch' keys (to the right of the Esc key) let me switch between devices, so I can switch between my previously paired Windows and Mac machines. This works surprisingly well, albeit sometimes with 3-5 seconds of lag, which isn't a big deal.

The Bad Stuff:

- Around 14 months into ownership, my “T” key began occasionally failing to register. It happened sporadically, but also often enough to suggest something was wrong. I contacted Logitech Support, and they asked me to go through the same troubleshooting steps I’d already tried before contacting them. When those didn’t work, I was told there was nothing they could do because the 12-month warranty had expired. I was only 2 months over.

- The above issue has been progressively getting worse over time. The 'T' key will now frequently not register, which has destroyed my typing speed, because I have to go back and fix a missed 'T' on almost every line. I have exhausted a bunch of troubleshooting and remediation steps since - nothing works.

- It’s disappointing to have to replace a keyboard after just 2.5 years, especially when it’s been well cared for and never physically damaged. A keyboard - particularly one marketed as premium - should last longer than that.

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