LTrent

Amazing Customer Service team - Kerri helped us correct a booking mistake and she was lovely. Would recommend for the Customer Service alone!

Michael from L trent Castle Hill is simply fabulous I really really really want to call this out With my L plate I was able to drive with a full license person by my side however not independantly and which was soemthing i always thought I had to be ablet to do. It was very easy to give up, but finding the right instructer and practising the right… Read more

was was pretty much it - I am so glad i found Michale from Ltrent driving school. Michael has been beyond patient, extremely knowledgable, very precise and knows the right things. I have had so many driving instructors and i have spent thousands and thousands of dollars, but Michael was magic the perfect instructor with Michael you just know it that you will make it. Micahel always is supportive, gentle and nore than anything the best teacher. If you are lucky enough to get dates with Michael, I can tell you half of your work is done, because Michael is simply The Best driving instructor :) Thank you so much Michael

I had a fantastic experience with Alex G as my instructor. Thanks to his guidance, I scored 111 out of 113 on my test. He quickly and efficiently fixed all my minor mistakes, which really boosted my confidence. I highly recommend him to anyone looking for a knowledgeable and supportive instructor!

I had an excellent experience with LTrent Driving School and passed my driving test on the first go! Laval was an amazing instructor, very patient and knowledgeable, and I always felt very safe on the road with him. Highly recommended! ~

I’ve had great experiences with LTrent! My instructor has always been patient and taken the time to correct my mistakes, as well as teaching me useful tips to help me with my driving. The lessons really help prepare you for your P’s test and give you an understanding of what you need to be weary of and achieve in your test. Would most definitely recommend LTrent to anyone learning to drive!

I highly recommend LTrent to anyone learning to drive. The ongoing support provided by LTrent was both professional and helpful. Through the extensive support I was able to pass my Ps test first attempt. Difficulty’s I had prior to using LTrent were practiced and overcome.

A wonderful learn to drive experience with my LTrent instructor. Picked up and dropped off from home each time. Expert guidance and easy to follow instructions on the fundamentals. Highly recommend.

I did the majority of my 120 logbook hours with LTrent and it was an incredible experience. When I first started to learnt how to drive, I was nervous just to get behind the wheel. But right from the start, my instructor Rob made sure it was a comfortable learning experience for me. Going through all of the handbook topics equipped me with skills… Read more

not just to help me get test-ready but equipped me with the skills needed to be safe on the roads in Sydney. By the time I was booked in for my test, I felt confident and comfortable to drive.

I would highly recommend LTrent to anyone!

Loved the experience here! The instructor was very nice and helpful. Recommended to anyone who wants to learn how to drive.

Had an awesome experience with Ltrent! My instructor was super patient, clear, and made the lessons very comfortable while really focusing on safe driving. The lessons pace well, and it gave me heaps of confidence and I passed my test thanks to their guidance. Would definitely recommend Ltrent to anyone learning to drive!

LTrent in Lidcombe made learning to drive a great experience. My instructor was patient, clear, and focused on building my confidence. Each lesson was well structured and helped me improve quickly. Thanks to their guidance, I passed my test and got my licence. Highly recommend them to anyone learning to drive.

Nilesh was a wonderful instructor, was incredibly helpful and patient with me and I couldn't have passed the test without him. 10/10, would happily use again.

My daughter recently completed 4 intensive driving lessons in one week with Chuck at Ltrent (Newcastle), and we couldn’t be happier with the experience! Her instructor, Chuck, was absolutely fantastic – he was thorough, patient, and made the lessons both fun and engaging. Chuck focused on teaching her safe driving practices, building her… Read more

confidence on the road, and ensuring she was well-prepared for her upcoming driving test.

The progress she made in such a short time was incredible, and we’re so grateful for Chuck’s professional yet friendly approach. I would highly recommend Chuck to anyone looking for quality driving lessons!

My instructor Simon is amazing. Just passed the test today and it’s all thanks to him. Would recommend him to anyone wanting to learn how to drive.

Everyone I know who went with them highly recommended them. Don't consider the 1/5 stars- also, you have an option on what driver you want :)

Be aware of Ltrent – Potential clients - please be aware of them as they recruit very unprofessional and inexperience training driver and you can guess the outcomes - ripping off

Can't see through the smoke – Instructor cancelled at time of booking, daughter drove 30 mins to meet Vic at Richmond NSW we (grandparents) drove 1 1/2 hours from North Sydney to pick other kids from school, Vic said too much smoke ??? A few grass fires in the area. Shocking service,daughter complained comment was do you want to re book ×$ /@ Our grandson so upset was already nervous about lesson

Ltrent don't show up for booked lesson – We booked 4 lessons approx 3 months ahead, for the month before my son was due to go for his driving test, as we wanted an instructor that taught in a manual. My son also has a very heavy schedule and only had specific dates available So 3 months on we are sitting at the meeting point and no instructor..... we waited 20 mins past the booked time… Read more

which was 4pm. I then checked my emails and saw that an email had been sent to me 10 mins before the booked time, advising that all the lessons had been cancelled. We travelled over an hours to get there.

I then rang the office and was told that they could not provide another instructor that could teach in a manual vehicle. They advised me that the instructors car was at the mechanics and would be available on 21st March......... my sons test is booked for the 25th March, so not a lot of use to us. I asked if the instructor could do the lessons in my car, which was declined.

The gave me other dates that were available with another instructor (keeping in mind that we are now 3 weeks out from his test) but only in an auto. We had to reschedule my sons tutoring and training sessions and I had to take time off work to fit in with these new dates. The admin area of LTrent was also unable to get the bookings locked in and it was obvious that they didn't completely read my emails as only half the bookings were made and the other half were ignored. There is a 2 day turn around to receive responses via email. Eventually I just rang the office and locked in the dates.

Anyway, the first lesson as booked in for 4pm. The new instructor asked me if my son wanted to use my car for the lesson (a manual) or his car, my son chose to use my car as he was familiar with it and it was a manual. When the instructor started the lesson, he asked my son what he wanted to learn....... really, I would have thought that there was some sort of lesson plan (the instructor kindly let me sit in the back seat so I hear it myself). The new instructor was 5 mins late and didn't make up the time at the end of the lesson. The second lesson he was again 5 mins late, without extending the lesson. The third lesson when he was 5 mins late, we had come to expect it, after 10 mins I rang the office. After being on hold for 10 mins (still no instructor in sight) my call was answered. Side note, we are now 4 days away from my son's test........

I was on the phone for 10 more mins and the young lady that was helping me was trying to contact the instructor, without success. She wanted to extend our last lesson to 2 hours to make up for this no show lesson.

I told her that I had lost total faith in LTrent as a company and that I have been more than accommodating, as I wanted my son to be fully prepared for his test and at this late stage I would not be able to book in anywhere else, however I explained that I was not going to leave it to chance that the 2 hours lesson (the evening before his test) would go smoothly, and that I wanted a full refund of the "instructor no show" lesson and the last one that was booked. She tried to talk me out of it, but I demanded a refund.

It has now been 5 hours since the no show and I still have not even received contact from the instructor.

I am still at the calm polite stage, however if I have to fight (even just a little) for my refund, hell will be unleashed.

I chose LTrent for their name and reputation, however with such ongoing unprofessional behaviour from 2 of their instructors, my advise to all my sons friends, and anyone else that wants to listen, to stay away.