MadMuscles

what a freaking rip off how they sneakly took more money after l got my paypal invold and they did it some how with out it showing in paypal and just my credit card cancel your credit casd asp before funds realease thats the only way THEY DO NOT GIVE REFUNDS

I purchased the workout plan, but after taking my payment, the website had no option to go to my plan or take the next step. Literally the only option to select to move away from that page was a one click upsell of $72.99 with no warning it was a one click upsell. Yes, they took my money with one click without warning and refuse to give it back. I… Read more

emailed immediately and have had countless back and forths with them saying 'too bad so sad, you shouldn't have tapped that one and only button on that page' Very [Content Removed] and deceptive. They will happily take what's yours and refuse to give it back. The money back guarantee is a farce also. AVOID THIS APP. The workouts are mid and the food is bad.

UPDATE: After a week of back-and-forth emails and raising a dispute with my bank, MadMuscles has finally issued a full refund. Thank you for ultimately doing the right thing and resolving this matter. While the process was far more difficult and time-consuming than it should have been, I appreciate that the refund has now been processed and the… Read more

issue has been brought to a close. I hope this feedback helps improve the experience for future customers.

I signed up with Mad Muscles expecting to receive a fitness plan based on the answers I provided during their questionnaire. I paid $16 for this personalised plan, but I never received it via email or through the app.

What made matters worse was that a Coach Consultation subscription was automatically added during the sign-up process when I was simply trying to proceed to the next page. I did not knowingly subscribe to this service or intentionally agree to the additional charge.

I contacted support multiple times requesting a refund and explained that the coaching service was not something I intended to purchase. Despite being within the subscription period and complying with their refund request requirements, my refund was repeatedly denied.

I have since found reviews from other customers describing very similar experiences, where they were ultimately refunded after their cases were reviewed. Unfortunately, Mad Muscles has chosen not to apply the same level of fairness or consistency in my case.

As a customer, I expect charges to be clearly disclosed and optional services to require clear consent before payment is taken. I also expect to receive products and services that I have paid for.

Very disappointed with both the sign-up process and the way my concerns have been handled. I would strongly urge potential customers to carefully review every screen and check for additional charges before proceeding. Total SCAM!!!

Buyer beware. Mad Muscles is a [Content Removed]. I completed their quiz and purchased a basic $15 workout program. Immediately after I paid, the site went straight to an upsell screen: Food program & coaching. I pressed on the X icon to decline the offer & instead it charged me $43.99. I contacted the company immediately to explain the situation… Read more

and asked for the $43.99 to be refunded. Despite numerous emails, all they offered was an upsell. Further research has led me to discover this company exists as an offshore shell corporation in the Greek Islands. They are not a legitimate corporation. Spend your money on other fitness apps, run by legitimate companies.

While Mad Muscles offers a solid starting point for weight loss, its meal plan lacks versatility for those with specific dietary needs. Options for vegetarian, low-carb, or high-protein lifestyles are quite limited. I found myself frequently adapting the meals to better suit my preferences, which reduced the overall convenience. With more customization options, it would be far more practical and appealing.

Highly dodgy billing. Start with a trial and then meal plans and personal trainers are added on. I was charged 2 payments totalling over USD 140 a month. Cancelled subscription and they keep taking out money. Very difficult to get a refund. They just keep asking for more info saying they can’t find payment details. The concept is good but the operation lacks ethics.

Be Aware, Be Very Aware. MadMuscles is a [Content Removed] program with false and misleading comments on their web page. Their advertising is misleading and scurrilous and their so called Refund Policy does not hold water. They suck you in with a small joining fee and don't explain the exorbitant monthly fee and with no recourse to a refund.

After using the app for some time, it seems stable and reliable. The main functions work as expected, and workouts are easy to access whenever you want to train. It’s a straightforward fitness tool.

If you want to throw your money in the bin for a fake product which promises to give you detailed workout plans, recipes and the world get ready to receive none of that! Instead you will be given some stock exercises that don’t match what you selected, and if you want more oh pay us more money, want recipes that we promised as part of sign up then pay more money. The entire product is a complete scam.

Initially the exercises were not demanding and I believed that perhaps it is insufficient. Some time they were made harder in the natural manner. I liked the fact that it was not in a hurry or a rush. Show reply

I did not find this app useful, and I was not aware that Paypal would deduct money from my account. I unsubscribed from MadMuscles. On the day MadMuscles took my 2nd payment, I contacted them requesting them to refund as I had not used the app. They refused. Very poor.

The food plan turned out to be a huge plus. Simple meals, normal ingredients, no complicated cooking. I prep for a couple of days and don’t stress about food during workdays anymore. Show reply

I spend the majority of time at work and I am not energetic to take long sessions. These exercises do not strain my schedule. I can do them at home and do not require additional equipment and this makes it easier to continue. Show reply

Usually I stop using fitness apps very quickly, but this one didn’t feel heavy. Workouts are not too long and I don’t need to think much before starting. I just open it and do whatever is there for the day. Show reply

I mostly work out at home, so I liked that I didn’t need special equipment. The routines fit easily into my daily schedule without feeling rushed. Show reply

I did not anticipate much at the beginning but the regularity has been a true difference. The exercises are simple and simple to handle. It was pleasant to have something that I can fit into my schedule rather than have to rearrange everything to ensure that I can be active. Show reply

I have been using it a few weeks and I enjoy this simplicity. The exercises do not last long yet they make me feel like I have achieved something and more energized to continue with the rest of my day. Show reply

I was [Content Removed]! Uncharged $49 for a meal and coaching plan. I can only get bogus AI generated responses from this oversees company, BEWARE!!!!!@

[Content Removed] outfit .....Product cant be used on my computer. Refuse to allow a refund .Offerd me useless extentions on product ,use AI generated emails . Sets up to bait and click trap on customers into reacuring monthy debit autmaticly. but refuse to refund my few dollars . I Must give 10/10 for effort in a well thought out money… Read more

making [Content Removed] machine , well done

Karma returns to all involved with this industry ,at some time in life

Tricked when signing up for $10.99 trial plan. Checked my account while payment still pending to find two subscriptions the one I wanted and a second for $49.95 with recurring billing set up monthly!! Immediately contacted them to delete and refund it but they didn't get back for 24 hrs so the payment went through. Tried over and over to get the… Read more

refund with no success til eventually went to PayPal and still no success. Offered me extensions free and 50% refund but I refused as still had the trial subscription as well. Finally after 3 weeks said would refund me ( I had deleted recurring billing and the subscription and never opened either one) they cancelled the $10.99 one but no refund til I took that to Pay Pal as well and they paid up but not with the dearer one, kept stalling and saying it was PayPals fault and they said it was madmuscle fault. Finally put it up again as refund offered but not received and still waiting. Many reviews say have had same issue and no refund so next step bank dispute and reported to scamwatch. The $ are US and conversion rate was almost $80 per month but I am a pensioner so cannot afford that.

Extremely dishonest billing. I wanted to try the app for one week, and was charged accordingly. Nowhere did I see a recuring subscription charge. I have Parkinsons and wanted to see if this would suit. A week later I have been charged $69 AUS for something I cannot use. This is taking advantage of vulnerable customers in the hope that the charges… Read more

wont be spotted. I simply cannot afford an unauthorised charge like this. Why would anyone choose a 1 week subscription and then pay a highly inflated fee for a renewal? Why wouldnt a customer just choose the longer subscription offer at a highly discounted rate, at the original checkout. They know why, its because they're more interested in ripping people off than helping them. I'm now in an endless support email loop with S*****, who is offering me extended free subscriptions. I dont want to have to deal with a company that is so blatantly dis-honest. I just want my money back for an app I dont want or can use

When joining mad muscles i accidentally paid for nutrition and coach extras which was easily done without meaning to. I emailed support and i was surprised at how quickly and easily I got a refund. It was about 11.00pm Australian time. The money was back in my account the next day. As far as the app goes it is well laid out with clear directions… Read more ·  1

on exercises and rest times and an indication of when ill attain my goal weight ... so ill wait and see.

I have been using it a long time and like that I can keep track of my progress. It makes me realize the impact of minor changes in the long run. Show reply

I also prefer that I could decide the length of my workouts in either shorter or longer days. It also simplifies the process of remaining in the exercise without feeling the need to dedicate hours every time. Show reply

The daily routine is altered sufficient to make it interesting and yet familiar and easy to handle at the same time. Show reply

I have only been doing it about a month now, and I was in fact able to stick with it unlike I usually do. The structure helps a lot. I do not need to think about the next step that I have to take, and that tiny piece of advice has made me not drop out even on bad days. Show reply

Workout were not as daunting to me with MadMuscles. I do not spend time anymore contemplating on what to do first. Show reply

SCAM. BEWARE. DO NOT GIVE ANY MONEY. refuse to refund. Force you to click on extra services costing $100s

I subscribed to a package of 7 minutes per day exercises for $10.99. I was then offered a "bonus". When I clicked on it to find out what it comprised of, it was for a personal trainer and 1 hour per day exercises for an ongoing $49.95 per year. I did not accept but was still charged. I'm still trying to get a refund to no avail.

Work was stressing me out, so I started every day with a yoga session from madmuscle. My mood, focus, and sleep all improved — didn’t expect fitness to help this much mentally! Show reply