Manicare Emery Boards Coarse/Fine 120mm

Below acceptable – Purchased a pack of 8 Manicare Course/Fine 120mm Emery Boards recently. Opened the package to find every single board had the course side detached or barely hanging on, rendering them unusable. Contacted the company and asked for a refund as I had purchased another brand of board. Company gave me the run around, they asked for photos of the product 3 times (all duly complied with) They then said they would provide a replacement product ,I didn't want a replacement, I wanted a refund. A tersely worded email stated they do not give refunds without a receipt. Explained the boards were part of a larger shop and the receipt was not retained. Stiff [Content Removed] apparently! Perhaps they think I stole them then vandalised their product for a $5 refund or purchased them (I did!) then wrecked my own purchase just to mess with them? Perhaps they should look at not manufacturing their products in China.