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MLC Income Protection

MLC Income Protection

1.4 from 16 reviews · View Statistics
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Reviews

1.4
16 reviews
  • Value for Money
    1.4 (5)
  • Transparency
    1.8 (5)
  • Customer Service
    1.0 (5)
  • Claim Resolution Time
    • 1-2 months (1)
    • 3+ months (2)
  • Claim ApprovedYes (2) · No (2)
Previous
Next
AJJ
AJJ
  • 9 reviews
  • 10 likes

Do not rely on this insurance!

published

My partner has recently had a major surgical procedure and had exhausted all available annual and sick leave. His company provides insurance with MLC. For months they have been asking for additional medical reports which we have already provided multiple times. They were even hounding him the day prior to his operation and still asking for more. He is so stressed. Terrible insurance!

Value for Money
1/5
Transparency
1/5

Totally fraud, and scam

published
Value for Money
1/5
Transparency
1/5
  • Verified

Income protection claim result

published
Value for Money
1/5
Transparency
1/5

MLC - Stole my lifetime Pension!! Pls READ

published
Value for Money
1/5
Transparency
1/5
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HayleyGirl66
HayleyGirl66South East Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

Payments late every month

published

What if your pay was late every month - there is a person in the accounts/claims who processes my letter saying I have been paid but forgets to make my payment??
What could you live chronically ill and then wait nearly 2 weeks to get paid every month. Very unfair and this is making my life very hard

Value for Money
3/5
Transparency
5/5
Debbie E.
Debbie E.Sydney, NSW

Early release of Superannuation funds

published
Incentivised Review No
Claim Made Yes

MLC Income Protection troubles?

published

Claim made after waiting the 90days waiting period. Heart attack and stents put in. Any way. Took a couple of months to receive first payment and of course it wasn't what was expected. Plead my case as I work for myself business expenses don’t stop just because I have and made a call to a top Law firm. Within 3 days, back pay and current monthly payments made to the dollar for premium paid. So far so good.

Insurance claim madeYes

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Jimbo
Jimbo
  • 4 reviews
  • 7 likes

MLC are criminals

published

Submitted claim March 2017 through my super company, MLC spoke with my doctor 3 times, he has specified in writing i cannot work, they call today to say it has been declined, no reason given, nuff said.

Insurance claim madeYes
Jimbo
Jimbo
Jimbo
Jimbo

still waiting multiple calls, emails no response

karoy
karoyAU
  • 5 reviews
  • 3 likes

Income Protection is Rubbish

published

Paying for 30 years into 3 in 1 business super was a stipulation of NAB to give us house loan. Sole owner of lawn mowing business. 2017 had aneurysm/stroke. After 7 months MLC have declined payment still haven't heard why...response is always "in due course" They decided to put 3ish thousand back into the super ???????? Not income for us to live on... apparently we have been paying into the wrong coverage for 30 years....solicitor said MLC worst company to fight with as they will drain everything from us . MLC WINS

Insurance claim madeYes
Income Insurance

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MLC Income protection

published
Insurance claim madeYes
tornassuk
tornassuk
  • 2 reviews
  • 8 likes

MLC are very poor, but the rest seem to be as bad/time for external controls

published
Insurance claim madeYes
annoyed
annoyedAlbury

expensive

published
Insurance claim madeNo
Income Insurance

Find out how MLC Income Protection compares to other Income Insurance

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John D
John DMetropolitan Adelaide, SA
  • 6 reviews
  • 6 likes

MLC have made my financial future much better

published

I've been with MLC income protection for about 20 years, and had accident 5 years ago. Will never work again. MLC have been fantastic. Usuallly doctor reports are required each month, and MLC now have changed this to annually. They pay on time. No problems. The initial claim process was quick and simple as well

10 years of frustration

published

I have been with mlc for over 20 years and last 10 years on claim. They have been terrible and would not recommend to anyone as you will end up worse after dealing with the claim - constant pathetic administration by the majority of claims consultants and continuous attempts to get you off your claim. No support and copious amounts of money spent to discredit you and your claim
A few claims consultants were reasonable to deal with but turnover is very high so they dont last
they hardly ever meet their own kpi's, often dont pay on time or right amount. just dont care as want you off the claim. your own doctor is feels pressured by their actions.

Jono_69
Jono_69
  • 4 reviews
  • 9 likes

MLC are a poor excuse for an insurer

published

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