ModWood

We have Modwood installed around our deck. Very poor product. When this has been brought to the attention of Modwood, they are unwilling to assist. Please do yourself a favor and DO NOT PURCHASE THIS PRODUCT! Modwood are happy to take your money but NOT ASSIST when there are issues in the future. I have attached photos so you can see for yourself.

My modwood decking turns green and extremely slippery every winter ,its terrible , and for a product that surpose be no maintenance????? I keep clean all the time but the green mould ect grows every winter , I wish I did not use this expensive product ! Peter / builder

My real life experiences living with Modwood product for more than 10 years now. Purchased Modwood product and installed it around the pool area. Modwood product claims of long term strength, durability and very minimal maintenance needed. I… Read more

purchased Jarrah colour, 88 wide solid strips layed on a treated timber frame using the klevaklip system to secure decking onto timber frame and it was professionally installed by a qualified and licensed builder carpenter. This product has a 10 year warranty. What I noticed before the warranty period finishing and around the 8 to 9 year period is that the Modwood decking starting to have its colour running out from the decking material when the decking was wet. The colouring or dye used im assuming for the Modwood product was running out of the decking material when the decking was wet. Completely and totally unexeptable! Also the decking was starting to warp and bow inwards and splitting and the lengths of the Modwood decking were shrinking and leaving substantial gaps between the strips of decking meeting up to each joint of decking. About a year ago I contacted Modwood in regards to my situation with their product and also several emails back and forward with Modwood in regards to their product and my situation. Dealing with this individual from Modwood which I found to be a [Content Removed] individual had made me a offer of a good will gesture to help me out but it was definitely no offer of a good will gesture in my opinion. WITH OUT PREJUDICE I offered to do 50/50 split of costs with Modwood to ONLY replace the damaged sections of my decking. Modwood ONLY offer to me was for me to pay total costs for the materials needed to repair my decking at Modwood cost price AND then for me to pay for 2 DELIVERY FEES and ALSO Modwood forcing me to dealing with a third party in this matter to have these materials supplied and delivered by the third party to my home AND ALSO for me to sign a waiver NOT to write any reviews on Modwood products if i accepted the Modwood offer. Modwood was NOT interested to negotiate with me in regards to their one and only offer to help me. I kindly declined their offer!!! From my own personal real true life experiences living with the Modwood product for over 10 years now I would definitely NOT use this product again. I would rather lay tiles instead of using any Modwood product. If anyone would ask me for my opinion or recommendations on using a Modwood product I would suggest to them not to use it and I would also show them my photos of my Modwood decking to back up my reply. I would highly recommend to others to tile instead of using any Modwood products when building new or renovating. At the end of the day it's up to the individual what product they choose to use during construction or renovating. Thank you for reading my review.

We have built a couple of projects with Modwood, as have others in the family. We are really happy with the look and feel of the boards. Show reply

I have chosen Modwood (Melbourne/ Australia made) for a variety of applications from driveway gates, pedestrian gates, fencing, decking etc for over 10 years. I find that it withstands all weather elements and have had no problems with any wear and tear or installation. It depends on the framing of course if it is aluminium click deck or timber… Read more ·  1

framing. The support and advice from Modwood head office is amazing. One of the Modwood sellers being Chippy's Melbourne is amazing also. There is a great colour range and Modwood looks strong, solid and attractive, not cheap and plastic like most of the Asian imported composites. Plus there is no honest service from many other companies. I found an amazing Builder at Fourshadowsbuilders /Melbourne who installed the Modwood/Clickdeck first time as a long fence and Clinton has done an amazing job installing this. I would promote Modwood any day and encourage anyone who wants to build fences, screening, decks etc to try the product, call the company for any advice and you will never go back to other composite product companies. I am proud we have an amazing high quality Aussie made product! If anyone wants to call me direct for a verbal review feel free on 0413 530 419 Melbourne

Lego of Flooring – Easy to install & even easier to replace. They do get a little hot in the sun however perfect for flooring.

Disappointed by ModWood's Jarrah Decking – Not the Low-Maintenance Promised – I was initially captivated by the allure of ModWood's Jarrah decking, primarily for its robust, low-maintenance promise tailored to Australian conditions (as per https://www.modwood.com.au/decking/ - Our boards’ durability and resistance to the toughest Australian weather conditions make them a great, low-maintenance alternative to conventional… Read more

timber – and one which can save you significant time and money over time.). The prospect of having a richly coloured deck without perpetual care was highly appealing. However, this appeal quickly faded, much like the colour of the decking itself. Within three months, the vibrant Jarrah hue faded to a soft pink, and by the six-month mark, the deck was fully discoloured. This was a startling shift from the durable and enduring colour I was assured of.

The response was underwhelming when I approached ModWood and their supplier regarding this drastic change. They stated that such colour change was to be anticipated, a surprising revelation not made clear at the point of purchase. Furthermore, they proposed that I undertake staining and sealing the deck, at my own expense, to correct the colour change issue. This suggestion directly contradicted the advertised low-maintenance benefits and what convinced me to choose their product over others.

The experience has been not just disillusioning but also a lesson in misrepresentation. The costs, both in terms of time and money, now expected of me to maintain the deck's appearance are significant. They starkly contrast to the hassle-free, low-maintenance solution I was sold on.

In conclusion, my journey with ModWood's Jarrah decking has left me with a deck requiring more upkeep than advertised and feeling misled by product claims. Therefore, I advise potential buyers to be wary of these unmet promises. Based on my experience, I do not recommend this product. It has failed to deliver on its fundamental assurances, and the additional maintenance required post-purchase has been both unexpected and unwelcome.

I've attached a photo where you can see the amount of colour change that happened in a few months in an area that doesn't get full sun all day, it was colour-matched and invisible at installation time, as well as a sample for comparison, which already appears to have changed colour slightly from our original version.

STAY AWAY FROM MODWOOD – I had recently had modwood installed for my decking and I got to say that I made the wrong decision for choosing this product and I'm quite disappointed. Once my decking was completed it looked great, but not for long. In a matter of 2 months the colour had faded dramatically and has become rough. It now looks old and terrible. I didn't expect… Read more

this to happen. I sent an email to the supplier for Modwood along with photos . I had than recieved a reply email from ITI AUSTRALIA who I'm thinking is the distributor for Modwood, which they basically state on the email that it is normal for this product to discolour over afew months after being installed, and that's all I got back. Absolutely rubbish product. My advice is stay away from MODWOOD. There are plenty of other products out there that are far less cheaper and better quality.

Good quality and natural look – Very happy with my modwood decking. It's not cheap, but its solid (no longitudinal holes through them where inspects nist) and the quality is worth the extra $. Looks very natural for a composite material and the helpline staff was easy to reach and helpful. Would buy it again. Show details

User friendly and Attractive finish – Product was easy to work with using normal woodworking tools. Product was dimensionally acurate and produced a very attractive completed project.

Great Product, Virtually Maintenance free – I contacted Modwood for some samples, and received them the next day by Post!, I have since had a new balcony installed using Modwood, and it looks great, Mod wood is more expensive than timber, but the initial outlay pays for itself because Modwood never needs painting, will never rot, and is Termite proof. and only needs to be washed to keep clean, and it also looks better than real timber.