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17 reviews
Jess D
Jess D
 

Beware that adverse reactions can occur – I have used this product on my 2 year old and it was fantastic. I then used it on my 2 month old as he has cradle cap. I bought the foam as this was recommended from a family member. The foam was used and the cradle cap was easy to remove. However, the following day it turned inflamed and red. It went from a 10c size to 2x 50c size. And… Read more

another one appeared on his face, that went from a 5c to a 20c size. Both of the reaction sites have increased in size.

On a positive note, I have been in contact with Mustela representatives in Australia and in France. They asked many questions in regards to my son. They were very helpful and full of advice.

I would recommend this product again, but would be doing a sample test to test for any reactions in the future.

Jen
JenVIC2 posts
  Verified

Beware of reaction – After reading so many great reviews, tried on my son to remove his cradle cap with the cradle cap cream first then this shampoo. However, immediately upon washing off the shampoo, his whole scalp turned completely red. Cradle cap also still there. Did not work for us, better stick to natural products.  Show details

Mustela
Mustela    

Hi Jen, We are very sorry to read about your experience… Read more

John Ul.
John Ul.QLD4 posts
 

a wise, gentle choice for newborn and beyond (I guess) – I swear by this product, it's very gentle and doesn't hurt my baby. She has very sensitive scalp and this product did not disappoint. The baby's head and is clean! Show details

Richa
RichaQLD
 

Fantastic product – I tried so many products on my daughter as she had terrible scalp dermatitis since birth, and nothing worked whatsoever. Mustela foam shampoo worked wonders on her scalp and I'm really thankful for that. My daughter is 3 years old now and we're still using this brand. Mustela Foam Shampoo is surely the best shampoo in the market for kids with eczema/allergy/intolerance. Highly recommend it!!!

Tina
TinaVIC
 

Not for me – I thought to give this brand a try after reading so many positive reviews. So I bought both Mustela Newborn Foam Shampoo and Mustelas Cradle Cap Cream for my babys cradle cap. Few hours later, i notice his scalp is dry and then hes starting to scratch his head. Then his whole head becoming red and flaring up so much that yellow stuff oozing out. I should have stuck with a normal way with vaseline to get rid of his cradle cap. Show details

Mustela
Mustela    

Hi Tina, we are so sorry to read about your baby’s… Read more

Janice
JaniceWA11 posts
 

very gentle, worth the price tag – I was seeing this shampoo before when I didn't had a baby, the mommas I know swear by it and now that I have a newborn, I knew I had to give this one a try. First it's very very gentle and I feel like my baby loves it. It doesn't have any sweet fragrance to it which I like (it means it has less chemicals) and it lathers smoothly. it didn't cause the newborn irritation.

Wendy A
Wendy AQLD9 posts
 

Triggered eczema flare up – After reading all these positive reviews I bought this shampoo for my babys mild cradle cap. During bath time my babys eye and brow area appeared slightly red. I didnt think much of it at the time as I read Mustela was good for babies with eczema and was sensitive enough for newborns. I put my baby to bed and 4 hours later when he woke to feed, I… Read more

saw both eyes were bright red covered in eczema along with a few patches on his face. Panicked I looked up the ingredients of this shampoo and saw it contains FRAGRANCE! which is horrible for certain eczema babies. I know this isnt one of their eczema association products but being a sensitive shampoo I was surprised at my little ones reaction. I accept partial blame here, I should have read the ingredients list first but again being advertised as sensitive enough for newborns I didnt even think to check. The extra star in this review is for the fact that it did help the cradle cap flake off with the help of a gentle comb. Unfortunately, I paid $17 for a shampoo I could only use one time.

Mustela
Mustela    

Hi Wendy, we are so sorry to read about your baby’s… Read more

Bagelmama
BagelmamaWA18 posts
 

Shampoo absolutely works – I used this for both kids and never had any cradle cap while in use. In fact, on the few days we didn't use it, the cradle cap started to develop. Would not hesitate to recommend this to others. The only prosuxt that works

Lindsay
LindsayVIC7 posts
 

Amazing, all the cradle cap gone – My little one had mild cradle cap I didn't want to mess around with. I used the shampoo a few times and light flakes started coming off. She's 4 months and last night I decided I'll give a proper go at getting it off, I used a very light nail scrubber brush gently on her scalp after dampening her head and letting the shampoo soak for a few… Read more

minutes. It ALL came off easily, all the flakes were in the bath water. Her head was a teeny bit pink and it was totally normal the next day. Amazing product. Giving the rest to a friend. I got it for free at a private maternity hospital as part of a pack.

Mel F.
Mel F.NSW3 posts
 

The only shampoo I’ve used – My baby has been using this since birth, the hospital used it and I really enjoyed the smell. Once I started using it at home I noticed how great it actually is when I didn’t use it and his scalp started getting a bit dry, I believe this has prevented cradle cap and the same time kept my baby clean and smelling great! Show details

Kiera
Kiera4 posts
 

Awesome product – Removes cradle cap instantly! Gone within two days of use of this product. Would totally recommend to anyone that has that problem! Also if you would love your child to smell the best each and everyday from there lovey products. Show details ·  1

Astrid
Astrid
  Fair Incentive

Amazing product – We came home from the hospital after using these products. At home we had a different brand. Within a couple of days I noticed my sons head was starting to look dry and flaky. Had no hesitation went and bought the shampoo with in 2 days it had disappeared. Highly recommend this product. November 27th 2019 Update: Amazing product Used these… Read more

products in the hospital when my son was born. Came home and was using other products. Son started to get a flaky scalp. Decided to go out and buy this shampoo and with in 2 uses there was a huge change and very minimal to no dry/flaky scalp.

Mrs A
Mrs A9 posts
 

Love this! – We have been using mustela since my son was born. Shampoo, baby wash, oil and cream. My friend recommended it to me. Love it. Smells good, gentle on skin. Its not easy to find. Overall, we love the products and recommend it whenever we get a chance. Thank you mustela. Highly recommended!!

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Melmania
Melmania5 posts
 

Flawless product – This product is so gentle and unobtrusive to use on a newborn baby. It is unlike anything else on the market as it has such a subtle fragrance and doesn’t get too foamy or soapy when used. My baby has used this from birth and always looks forward to his bath I believe it assists him to relax aiding his bedtime routine.

Kim A
Kim A2 posts
 

Great Product! Actually works! – This shampoo is great, so easy to use when applying so it doesn't run into their eyes and makes their hair feel great (and smell amazing too!) I have used it on my daughter since she was a newborn and she has never had cradle cap. I highly recommend this product!

Liz_1
Liz_18 posts
 

Fabulous for cradle cap – Struggled for weeks with cradle cap (hair and forehead) using olive oil and various other products to no avail. Within a two days, you could see it disappearing and gone within a week. Tried not to use it, however it came back, so we decided to use it preventatively and never had a repeat of cradle cap It works!! A little bit goes a long way

Anna84
Anna846 posts
 

Fantastic newborrn shampoo – This shampoo was fantastic for my sons cradle cap. I tried a couple other shampoo's but it only made it worse. Then I seen this one and thought id give it a go. And wow it worked within a week. His head was clearing up and the smell was so nice and refreshing. It also lasted about 3 months. Fantstic product.. Im still using the same range and… Read more

I will stick with it.. Lasted 3 months and cleared up cradle cap Hard to find. only in National Pharmacy and babies r us

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