Navman CRUISE650MMT

Still no fix to Navdesk download – No point having a GPS if you can't update the maps! Navdesk needs to be downloaded to your computer and can't open as the Mac tells you it can't be trusted because it's malicious spyware. This has been a problem for a number of years, and still no Fix, Show details

Waste of money – Brought a Navman cruise 650mmt in September 2022. Difficult to set up but got it done eventually. From day one there were problems with the battery even when it was charged overnight. the next day while in use and plugged into power it would report the battery was flat and to plug it into power. I recharged it overnight and kept it turned off for… Read more

two days but plugged into power and the battery still went flat. Sent it back to Navman a month after purchase for repair and Navman offered a free repair service which was probably their way of saying it was still under warranty. The Item was returned a couple of weeks later and they said that had charged the device using the in-car power supply for 3 hours and then operated the device for 15 mins., on battery power, Therefore, no fault has been found with the device. On the service sheet supplied it had the following comments : 1. Battery keeps going flat even when connected to supplied power adaptor and vehicle is running. 2. Marked as received on 2022/10/17 @ 11:06 and fixed on 2022/10/18 @ 08:41 ( which is 9 hours and 35 mins, even though they said, charged for 3 hours, plus operated for 15mins , plus 16 hours on a navigation test which equals 19 hours and 15 mins). 3. Marked as repaired and tested even though they said there was no fault found. 4. Although there was no fault found, they said they replaced the power adaptor due to possible intermittent issue. When it was returned the battery has been holding its charge but I usually keep the device turned off when not in use. Since its return I have found some of the menu choices I had before are now no longer available. It reports speed and red light cameras as coming up on roads that I am not on. POIs are displayed on the screen when navigating which cannot be removed and extra icons appear on the screen that I have no idea what they are about. I should have gone for the Garmin. Might take it back to JB HiFi for a refund or a credit for the purchase of a Garmin GPS. Finally gave up on this piece of junk. no response from Navman on problems. Battery goes flat after two days, it has problems finding some locations, POIs icons litter the screen but cannot remove them and it warns me of speed camera for streets I am not on or near. Was going to get a Navman dash cam but I think I will steer clear of crappy Navman products. Tried to give the GPS to each of my adults sons but they both refused when I said it was a Navman. Later on today I am going to dismantle this device before rubbish binning it.

This device is plain junk – This device would be equal to the worst piece of junk that I have ever purchased or otherwise acquired. It has just received the hammer treatment, and is now where it belongs - in the trash. I wish I had never wasted the $200 on it. Show details

buyer beware – just purchsed cruise 650mmt date on the maps is almost 10 years old unit shows manufacture date as 2018 so 4 years old, just spent 3 hours trying to update the maps and now refered to helpdesk, its 8.30 pm and i need it for 4 am start... it will be back with the shop in the morning for a full refund. Show details

CRUISE650MMT NAVMAN VIRUS – I purchase this device in September 2019. It worked well until I did my first update and the device locked. I updated the device from their recommended "DavDesk2". I spent 2 weeks communicating with Navman who suggested I return the device to them for repair, which I did. After 2 weeks I received my device back in the mail with no explanation.… Read more

When I rang them they said it had a virus. I explained that the only place that a virus could have entered the device is from them. Their reply was couldn't have been from us. The following year September 2020, the same thing. The system locked, I returned, and again it had a virus. Now it's October 2021, I have done another update and it is locked/blocked/broken. This time when I communicated with Navman they said it will be $110 to repair. Be wary of Navman's downloads, THEY MAY CONTAIN A VIRUS

Poor Software – Poor software, which keeps locking up on startup. Resets nearly every time when it connects to power, even though battery is 50%. Poor battery life. Shows speed limit in side streets instead of the street I’m in. Show details

Purchased today, returning tomorrow – I've never used a dedicated nav system before, but the cruise650mmt is what I imagine navigators were like in 1998. The screen movement is chunky and slow, and despite being a reasonable screen size fonts and map are too small and difficult to read. Perhaps worst of all, its directions are completely unintelligent. I punched in an address I know… Read more

well to test and selected fastest route. It chose a longer/slower route so I took the faster route, then it spent the whole drive telling me to turn around and drive all the way back to its original route...EVEN WHEN I WAS PARKED OUTSIDE MY DESTINATION!

Really quite irritated about the time wasted setting up, and now having to return it to the store and go find another brand.

Operational issues – I've used the GPS for a couple of days. I am impressed with the level of features offered such as Live Traffic without needing to tether to a smart phone; good points of interest; shortcut buttons for fuel stations, cafes, rest stops etc; safety alerts; spoken streets and landmark directions (eg turn left at the BP petrol station into Smith St);… Read more

and a large screen. BUT, at the same time there are issues. A bit slow to find satellites; sometimes a bit slow to update speed zones; slowness to refresh position on the map. I guess you can live with these once you know. But a significant issue I found is route calculation. Using it around my area, I'm confused as to why it wants to take me a long way on suburban streets instead of a direct way on suburban streets. And in one case, the long way was not as easy as the direct way. I don't know how route calculations are done, but my 6 year old In-Car GPS did a better job. Of course it doesn't have anywhere near the features of the new Navman, but it's nice to be taken the best way from A to B. I don't know how this will work on holiday in an unfamiliar place. And lastly, I read an earlier review about the bracket failing because the magnets on the bracket were too strong. Well, I assembled the bracket and let the magnet clip the bracket onto the GPS. I pulled it off again. It came off easy. What's the prob with the magnet?? But then I saw that the magnet plate did not come off the GPS and in fact the mount had separated without effort from the magnet plate. Four very tiny screws were no match for the most powerful pair of magnets I've ever felt based on size! Looking inside the broken bracket, the plastic studs that the screws go into had snapped leaving the main part of the bracket with 4 screws and broken studs; and the other part of the bracket firmly - and I mean firmly - magnetically attached to the GPS unit. I honestly had to get a screw driver to prise the magnets off the GPS. Couldn't get a grip with my fingers. Once off, I fiddled with the bracket and then the magnets shot out and clamped themselves together a few feet from where I was sitting. The power of these two small magnetic bars is impressive. No point getting a new bracket. It will be the same. I'm thinking of Super gluing the magnet plate back onto the mount and then leaving the mount on the GPS. It is much easier to remove the GPS by releasing the suction foot. So - while I think this Navman could, and should, be better designed, I think I'll be able to adapt to the flaws so that I can have the extra features it provides over what I have now. UPDATE 31/7/21 - I have discovered that the route calculation issues are not the fault of Navman. I found that Garmin has exactly the same issues. I have discovered that the HERE mapping company which appears to be based in USA and supplies maps to most GPS manufacturers, has included a setting for roads called "local traffic only" which stops GPS using this road. In my area, HERE has designated nearby roads in this way based solely on the fact there is a Local Traffic Only sign posted on the road. So while a local council might put this sign on a road to encourage use of another road, HERE has decided that this means No Traffic unless you live in the street. And this is direct information I got from HERE. So if you find yourself being taken on a circuitous route, it's probably not the fault of the GPS maker.

First a dud, now all good – I reported my utter disappointment with the device here on this Forum 3 months ago. I had been contacted immediately by Navman's support team and after reviewing my case and inspecting the faulty device, declaring it beyond repair, they sent me a brand-new one which has done exactly what I had expected it to do from the beginning. I am quite… Read more ·  1

happy with my Navman now and have given it the 4 star approval rating which in my view the device fully deserves (once you get it running). No more looping, good integration of my previous points of interest, my places etc. map material up to date, all good now! I express special Thanks to Navman-Support for their quick and efficient reaction to my complaint.

It is very slow, wrong speed, can't find street – It is very slow, takes far too long to turn and announcing wrong direction. Sometime on a freeway with a speed limit of 110 km/h suddenly it tells only 50 or 60 km allowed. Can't find a street even it existed for the last 3 years. Doesn't recognize closed streets etc. Most useless product ever bought. Show details

navman cuts out when connecting to usb on computer navman cruise650mmt – trying to update my CRUISE550MT Navman it cuts out when i connect to usb on computer it shuts down fast how can i up date or charge unit out of the car on car plug it works ok  Show details ·  1

Waist of money – After owning TomTom for 12 years I recently purchased Navman. One would think after many years selling GPS navigation that they would build a better product. The glossy screen drives me insane reflecting every bit of clothing I wear, night mode is far to bright and reflects on the windscreen, massive distraction. GPS speedo fluctuates all the time… Read more

giving inaccurate reading. Looses GPS signal all the time and for 6 inch screen everything is so small and hard to read.

worst GPS ever – Laggy navigation, in car power cord too short, map display is simplistic. My old Tom Tom ran better i am sad to say. Super disappointed right now. Map lacks detail and missing many locations and can not seach addresses without postcode. Poor battery life.  Show details

This is the worst GPS navigator I have ever encountered. Buy another model or brand – Maps were inaccurate, kept jumping countries and initiate its own destinations. Kept freezing. A total waste of time and money. I returned it to the shop asap. I bought a Garmin and it is great. I have had 3 different model Navman GPS over time and all had there issues but this one is rubbish. The Garmin is so easy to set up and use. The only… Read more

positive things were the magnetic bracket/fitting thing. We needed to remove the unit so many times trying to get it working that we found that clip system excellent. It also comes with a power plug that has a USB slot which was handy. To summarize, choose another model. Wished I had looked at all the bad reviews of this model before purchasing.

Not happy Jan – Used the GPS once. Now wont turn on. Wont connect via laptop. Screen flashes white then goes black constantly. Looks like its back to the shop and exchange for a Tom Tom again. Show details

Not happy with product – Screen is very dull, can't use Bluetooth as the volume level is so bad you can't hear the person on the other end of the phone and you have to tell so the other person can hear you.So disappointed. Show details

Regretful Purchase – Laggy navigation, maps old and no update available through NavDesk, in car power cord too short, map display is simplistic. My old Tom Tom Go ran better i am sad to say. Super disappointed right now. I got 1 km down the road to find the map inaccurate. Poor battery life Show details

What a mistake-a to make, mate! – Every time you turn this on it is going to give you a drive carefully message, As if that wasn't enough, they expect you to sign-up to an extremely lengthy "agreement". There is no way to by-pass these. In constricted areas where you are making frequent sharp turns, it is pitifully slow in reacting to turns and will frequently lead you to believe… Read more

you are going the wrong way. To overcome this defect you have to go extremely slowly or even actually stop while it catches up. (You can imagine the effect this has on the guy behind you!) There appears to be no battery because it will only run for about one minute before telling you to plug in. (These "plug me in" messages are also displayed at other bewildering times.) This makes nonsense of the feature which enables you to record where you left your car - because - when you try to use the Navman to locate your car - it immediately just dies on you. Their "Help Desk" suggested I buy a back-up power supply so I could use that "feature". That's what I call really helpful! It does not even have the facility to "Mark" where you are and save that to your place-marks. I really do wish I could get a refund on this unfit for purpose brick. I've used Navman navigating gear for yacht racing and cruising and in a cruising launch - that was fine. It is a pity that they can't produce car nav's to the same standard!

did not work new from box – Got this item as a replacement for another navman failed product a my690lmmt. Straight from the box it failed , pretty bad for a new replacement out of the box . I have been without a gps for 2 months now , support is bad and slow . When I got this unit and it failed out of the box I let them know for 2 months I have not had a gps due to failures… Read more

from them. I needed a replacement or fix by jan 7 for medical appts bearing in mind I had nothing for 2 months waiting on them. Well lets get to my review. from the box I charged the unit and turned it on , it went through the setup set time format , date format etc then went to loading maps , from there it returned to setup again and again . as you may get i am rather frustrated with their support , they sent me a tracking number saying my unit was on its way , checked the number with aus post and they have not got it . They replaced my unit with a so called upgrade that was faulty . I let them know from the start I was willing to pay for an upgrade to something I chose but no they sent me a new unit that was faulty. It was new in a sealed box . I have been offered nothing from them except send it back but all this takes them a long time for them and I do not have a gps when needed round 2 months still no working unit in my car