5 reviews
Tits on a bull – My Navman kept freezing so I reset it. It worked for a bit then I updated it. Since then its been stuck on the USB screen no matter what cable I plug in. Reset button made it worse. Now I have a paper weight and another brand I will never buy again.
Purchased in .
Hopeless piece of gear – IN error I purchased this unit as a replacement of my Nuvi 700 series. What a waste of money.. The nuvi series knocks spots off this latest unit without trying. The EZY350LMT does not have any such programs like the Nuvi 700. I only bought this new device because on two occaissions I have FAILED to be able to upgrade the maps inspite of paying the #90.00 plus fee.. And even inspite of not being able to upgrade the maps I will persist with the old unit.[ purchased 2007 ] as I can read this and get ALL the additional programmes. The new unit will just go into my rubbish drawer.
Hi Lowflyer, When comparing the EZY350LMT to the Nuvi 700, please be mindful of the fact the Nuvi 700 was a premium overseas model, while the EZY350LMT was a mid-range model with basic functionality, the major benefit of thje EZY350LMT being lifetime maps (Which are still currently supported by Navman) and require no additional purchases to update.
Regards, Senior Navman Support
International rent failure – Purchased specifically to tour Europe Map was downloaded late Sept for use during October maps expired after few days - Navman informed that the key was activated on 7 Sept? Map downloaded after 17 Sept. help? desk don't listen, keep repeating it activated on 7 Sept so can do nothing.
Hi R.J. To ensure i am looking at the correct order and to better assist you, can you please advise us of your order number?
I hope to hear from you soon
Thanks, Senior Navman Support
Hi, my order No is 100010277. The case number is 112885 and my major hassle apart from it losing the map around the 6th October ber was the inability of the guy to listen. I kept getting told it was activated on 6 September nothing navman can do. My son is now back and has informed that he downloaded the map a few days after I gave him the unit which we know was 17 September his daughters birthday and he received a message that the unit was activated on that date. You can contact me on [email removed] with your reply.
Thanks Ray Smith
Hi R.J, i sincerly apologize for the delay, it seems we never recieved the notification of a response from Product Review.
I can see that the European rental maps were activated on the device on the 6th of September, However the map that was updated/downloaded around the 17th of September was the 1806 Australian map update for your device.
When the key is used to activate a rental map, that is the day the rental period starts. not when the map is first downloaded and installed.
I apologize for our contact center not better explaining this to you.
Regards, Senior Navman Support
Rubbish, why would my son going o'seas be interested in updating an Australian map? He went in to activate the rented map. It was only $30, the annoyance is the total denial from Navman so I'll join the numerous others that find the product appalling
Navman = Waste of Time and Money – This is the worst device of any kind I have ever bought. The device WILL NOT connect to a Mac - and I am on my second Navman now. There is NO SUPPORT - they do not give you any help whatsoever. Read all reviews and only buy a reputable brand - do not buy any Navman product, or you will be like me, a wasted day and money.
Hi Andrew. Sorry to hear about your experience with our support. So that i can better address this issue, do you happen to have any contact reference numbers so that i can look into why you were not helped with your issue?
Could you please also advise what problems you were having with NavDesk, so that i can better support you?
Thanks, Senior Navman Support
Absolute Rubbish – Navman Problem Reference Number 644156 (You have my phone number) Difficult to restart after it times out and poor design and quality of the power lead meant it needed replacing after three months use. Biggest problem of all was updating maps and adding overseas maps. The process is not intuitive and the help desk when you eventually get through to them after going through the most amateur phone menu imaginable) are just not interested in helping you.... the best I could get was an email instruction which would probably be fine if you were a professional IT person but most of us are not! Absolutely useless and left to my own resources, I was also disappointed that the help desk closed at a bit after 5pm. End result, whatever I was doing wrong ended up wiping my NAVMAN of everything and I certainly did not get my $25 plus tax USA maps for 30 days as planned. Woeful product, Rubbish helpdesk and absolutely disgusting company for having such disregard for its customers. I'm going to junk mine after only 8 months from new as I have better things to concern myself with than a bloody GPS. Stay away from anything NAVMAN!
Hi George, Im sorry to hear about your experience with the EZY350LMT. i am unable to find any record of a request for a replacement in-car power adapter, only records regarding a software issue you encountered. I can see we did offer to RMA your EZY350LMT and repair it for you, however this offer was declined. we have subesquently tried to get in touch with you a few times, however have had no response.
I will work with our team to try and simplify the map installation instructions, and i thank you for the feedback.
Please let me know if i can assist further. Senior Navman Support
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Phil, Sorry to hear about the issue you have had with your EZY350LMT. To help you out, we would love to see if we can get it up and running for you. Could you please private message us with the following information? Name: Shipping address: Contact Number: Serial Number: Date of Purchase:
Looking forward to hearing from you. The Navman Team.