Navman MY690LMMT

My journey with NAVMAN – TOP section is the background story. Please read the BOTTOM section for the resolution.. This is my 3rd Navman. First one was great, made our trip to Queensland a breeze back in 2007. Second one, not bad to use, used it to navigate the wineries of Adelaide and SA for a couple of years before someone decided they needed it more than me and stole… Read more ·  1

it out of the car. Thought I'd buy a bigger one to replace it. The MY690LMMT. Nice big screen. Same relatively easy operation / software. Mostly very accurate and finds addresses easily. Battery? Hopeless as everyone else says but it lives in my vehicle and is never handheld so no biggie there. My problems began just around the 12 month mark when the screen became unresponsive and inaccurate to touch. I returned the unit to JB HiFi and it was sent back from Navman shortly afterwards working OK again. Here we are just over 12 months since and same problem. Screen either not responding to input or at times if you want to use one letter when attempting address input you have to deliberately use the key next to it. I have rebooted. I have performed the factory reset as described on the Navman help pages. No deal. I'm certainly not going to open it up or send it to a tech. I like this product (line) but I don't consider 12 months of proper operation before needing to go back to the manufacturer for service an appropriate lifespan.

Thanks to this site and the help of NAVMAN / MITAC customer relations team my problems have been completely resolved. I now have a replacement unit which is functioning (and in use as I type...my wife has it) perfectly. Navman's rep guided me through the process of resetting the unit before requesting I send it back to them. In a very short time they discovered the unit was faulty and generously replaced it even though the warranty was (only just) expired. Top marks to all concerned and a special thank you to Ronel my customer liason contact.

Very disapointing product – Thought I would replace my Garmin and use it in the second car and purchase a new Navman GPS and dashcam from JB Hi-Fi. Well after two and a half years of ownership I've finally had to review this product. Pros Maps look OK and most speed limits were fairly accurate. Had no problems finding addresses. The screen is large and easy to read. Cons… Read more

The BATTERY!! Even from new the battery would hold no more than 5 minute charge. Ridiculous! If the vehicle is left overnight it would not stay charged enough to the start the next morning and require a power cable to operate. This meant that it had to go through a complete boot up and loading of maps everytime I started the car. My 10 year old Garmin still had more battery life than this Navman had when new. The screen is not very bright, even when at full brightness and would washout when exposed to sunlight. You can tell the beancounters had their way on this one. It's not 2005, there are screens that can be read on a sunny day. Occassionally it would just power down for no reason, very inconvenient when I'm in an unfamiliar place and I'm trying to find a particular address. The interface although clunky does work but damn stop asking questions about after I told the GPS to do something. I pressed a button to do something stop asking me about trip logs and am I sure I want to do something.

Of course now my screen calibration is up the creek, coincidentally after my last update so cannot use all the functions. My old Garmin may have been a more expensive model at the time but come on, the difference in quality is vast.

Total failure as cannot save more than 4 places and navdesk is useless – Navdesk which came with the unit did not work and was told by navman to replace it with version 2 which has very few of the original functions. When saving places it allowed for four places then failed to save more, Navman told me to reset/clear reboot, same thing occurred. Navman told me to do the same again same thing happened cannot save places ! Show details

Navman used to be right up there with quality, but not anymore, they have just gone super cheap rubbish – NAVMAN AUST, everybody is saying it !! Your unit is a FAILURE !!! I am now on the 2nd MY690LMMT as the 1st one just shut down about 2 months after l bought it and wouldn't start so it was replaced by the Good Guys. Then had the same issue as everybody else is having only 15 minutes use after the unit is unplugged and the battery is flat, so… Read more

there's no time to plan a trip in the house because the unit just goes flat. Everybody on here Navman has the same issue so why keep denying it.. Its a UNIT issue.... Now l'm trying to download maps for FIJI and guess what..., Navman doesn't support maps to Fiji. When you think of "world maps" you would expect to find Fiji in there. The school l went to Fiji was part of the world. Other GPS manufacturers have maps of Fiji obviously because the school they went to also knew Fiji was infact part of this world and so does Google maps so will have to use my phone whilst driving overseas on roads l've never been on before because NAVMAN have become a cheap company. Such a pitty Navman as your company l once believed was the very best when it came to GPS's

worst I have had – From when I got this unit the volume was never loud enough , I complained to navman to be told reset it , upgrade the software and maps , this did not work , presume everyone else who has complained has had the same thing. Even while parked with windows up with traffic passing the bluetooth volume was unusable, I have a navman 400 that worked… Read more

great I thought this was an upgrade it was not. After returning the unit to navman they told me everything was fine and the speaker was intact even though it was unusable , you could not hear anything clearly from it driving , it would also alert me to things after I have passed them . I refused for them to return it to me in an unusable condition as the advertised bluetooth was unusable and traffic alerts could not be heard , they kept it a while longer and offered to send me another unit , an upgrade a cruise 650mmt. and out of the box that did not work , it could not load maps, went through startup , time format , date format etc etc then went to loading maps , from there it would cycly back to setup again and again , so the replacement upgrade new in the box had to go back AGAIN . been without a navman for more than 2 months , not happy at all , the cruise 650mmt is my next review. My advice for anyone with a my690lmmt with low volume speat to the ACCC for unmerchantable quality , they advertise bluetooth for a unit in a car it would be expected to work because they advertise it as a feature and it is unusable

Absolute Junk – This is my second unit (replaced under warranty after argument with store). Exactly the same problem!!! Fully charged and as soon as unplugged, turned off and not used, battery flat in less than a day. Absolutely no way I would get another one as it is just not worth the hassle. Especially as the same fault in two units clearly indicates a model… Read more

fault. Might source an aftermarket battery to see if the problem can be fixed, otherwise it will go in the bin and another brand purchased. It's a pity as other Navman units previously owned were very good.

Refuses to turn on at times – This unit is very frustrating. There are times it just point blank refuses to turn on. I can unplug it , use the power button at the back, nothing seems to get it to wake up right away. If you leave it plugged in, it MAY decide to power up after 15 to 20 minutes! So frustrating it's almost beyond words. Trying to navigate out of Sydney (I live in… Read more

Adelaide) was a nightmare and had to use Google maps to head home after picking up a vehicle to take back to Adelaide.

It cant even find my house - drives right past it – I programmed my Navman to go HOME - it sent me right past my house, told me to turn right into the next street, go half way along the street, do a U-turn then go back into my street and left into my house - blind Freddie could do a better job. It doesn't know where it is and where it is going. This isnt good for a GPS , i would be better to buy a Labrador and a white cane. Show details

Navman 690lmmt – Very first drive with my new 690lmmt...speed update is so far out it is useless..my old 450lmt was a lot better..I will persist for one week.. no improvements will mean I go back to Harvey Norman. And but a Garmin or Tom Tom August 26th 2019 Update: Problematic..but persistence paid off. I upgraded my Navman 450 LMT...To a new 690LMMT...Speed… Read more

alerts are not precise...But..blackspots and changed road conditions are spot on...Also the onscreen shortcut for fuel and parking is fantastic.So..after the initial disappointment I am working through issues with a very helpful tech support department.

I persisted with my navman 690LMMT.I returned this to Harvey Norman..full refund and purchased Garmin smartdrive 65...Excellent product..I will NEVER purchase Navman again.Speed alerts and volume were hopeless