NeoFlam Cookware

Excellent non-stick frypan (jade colour, 32 cm) that I have been using daily for over 8-months. I use it on a ceramic hob (not induction) and I never put it in the dishwasher (they clearly counsel against dishwasher use, and it’s not needed in any event). I wipe it out with a paper towel and then hand-rinse. It is incredibly quick to clean and… Read more

dry. Whatever instructions were given about seasoning the pan prior to first use, I followed to a tee and this pan has been perfect from day 1. I’m going to buy more pans from NeoFlam’s Nature+ range.

Just brilliant – My neoflam cookware is brilliant. It cooks evenly doesn't stick and is so much better than I had before. My wife cooked with the fry pans yesterday and her report was fantastic, she said the heat is distributed evenly, no sticking and easy to clean and she said " I don't know why I have put up with my other fry pans for so long". She doesn't understand why there are negative reviews she can't fault them. Show details

excellent product – I do love these woks and frypans. Please note, you need to buy the lid separately for the wok and do make careful decisions as not cheap pastage to return. On another note: There is one man who came in the name of God, and proved himself to be God - Jesus. If you're going through a hard time - ask Jesus to reveal Himself to you and he will. God bless. Show details

Bad experience – Very disappointed with Neoflam products. Don’t buy them. They are not manufactured very well. Coating comes off and they tell you it’s your fault that you must be treating them incorrectly. That’s their reason for not replacing or refunding. So if you don’t want to waste your money don’t buy from them. And they have so many bad reviews why would you buy their products.

Very sticky pans – Absolutely expensive garbage. That’s why there’s a massive shift towards cast iron and stainless steel which when mastered are superior cooking instruments that are virtually indestructible. Show details

Neoflam Wok don't work as it promised! – I hv used non stick wok for many years, Neoflam wok is the worst wok ever! I Bought Neoflam wok from Singapore Woodlands branch Metro department store , after just 1 month tis wok stick all the ingredients onto the wok , i even can't fry an egg cuz eggs also stick on wok. It claimed that it is non-stick wok, but tis is the most lousy wok that I hv… Read more

come across. Wasted my money, effort and all my cooking ingredients. Had send back to Metro department store, however after rectify and servicing, the wok still unable to serve its non stick promise, its still the same , stick all the cooking ingredients on the wok, ruin my cooking mood! Will never recommend anyone to buy tis brand!

Would not recommend buying frypan – I have an induction cook top. No matter how much oil was in the frypan everything was sticking. Cooking chicken schnitzel was a disaster all the coating was sticking to the pan. Even frying an egg or steak was a disaster. Would not recommend buying this item. Show details

Worst non-stick frypan ever – the products claims are baseless. Bought brand new from Retravision for an eye watering $140. Cooked fried eggs first time with ample oil and butter and no problem, then wiped the pan clean with paper towel, no problem. The very next use, the eggs stick and the same with every other item fried in this pan. The surface looks as new with no… Read more

scratches as we have followed the instruction and we know how to look after expensive cookwear. We have had to revert back to our tried and tested cast iron pan without any problems.

Best pan used – I had a happycall pan which I have ruined and figured I will try neoflam. Best decision ever. I use low to medium flame and it cooks all my meats and vegetables beautifully. Beautifully browns and sears my chicken breaststroke and prawns etc. I use warm soapy water to wash once rhe pan has cooled. Will wait for a sale before getting the pots as well! Show details

It is not your Teflon non-stick, it’s non-toxic, so don’t expect it to behave like Teflon – I have used neoflam for 5 years. Yes I have destroyed some of my earlier pans. But I realised once I know how to use it, I find it such a blessing because I just refuse to use any Teflon. You need to add enough oil to coat the pan. And you need to make sure the pan is hot enough so when u add ur meat into it, it sizzles so it doesn’t stick. Meat… Read more

sticks to surfaces that are hot but not hot enough. Once I put the meat in, I just let it sizzle and sear until I can see it lift off the surface on the sides before I check on it. And make sure you “deglaze” the pan with water. I boil some water in the pan after I cook in it, to dislodge some of the stubborn bits that are stuck on. Until this day, I still make my sunny side up in my pan. Yes it’s not as non-stick as Teflon, but it’s non stick enough for me. I like it coz it’s non toxic.

Avoid. This pan will not work on our induction cooktop despite saying it does – This pan which was meant to work on induction stove does not work. The company's response was it is new technology but will not work on all induction stoves. How does anyone know? All our other induction cookware works on our 10 year old cooktop. Then the company demands we return it at our cost. Show details

Disappointed it is not ‘non stick’ – Was very excited with my purchase - read all instructions carefully and first use the chicken stuck to the pan. Cleaned as per instructions and it just keeps happening - absolutely wasted my money and do not recommend this brand, have a friend who has experienced the same issue. Really wish I have read product reviews before purchasing. Show details

Never buy again – After less than a month everything sticking and a nightmare to clean, wish I’d never seen it, a complete waste of money. The first few times using was fine then it started to stick. Show details

Faulty product – Faulty product. Is definitely not non stick or durable. We are trying to get a fund but extremely difficult, as the company keeps stating that the coating is not in the warranty. We received an email stating that protein foods can not be cooked at low to medium heat (How strange, its a frying pan), however, in the care instructions, it says… Read more

protein food may stick to cold pans only!

Update:

I received this today from Neoflam “the abusive review you posted on Productreview that you are not happy with the outcome of your claim”

I can only guess from this reply that as far as Neoflam is concerned, claiming their product is faulty is abusive?

Update 23/10/21

Neoflam are no longer responding to my emails.

I sent this yesterday after waiting a week for my previous email.

“ I have waited patiently for a week for a reply. Please answer my questions.

1. Show me where it says in the care instructions that protein foods can't be cooked at low to medium heat 2. If we cook that at a high heat they burn on the outside. Burnt food has been shown to be a carcinogen. Therefore, are you suggesting you support this practice? “

Non stick?? – Purchased for use in Motorhome as it was a nest of 5 pots/pan & would be easy to keep clean as touted as Non Stick. After about 1..5yrs of use (& only when travelling) everything sticks!!! I have done quite a number of cooking classes & am a very good cook & appreciate my appliances & how to use & care for them but would have to say that I am now… Read more

getting rid of this cookware & will be investigating another brand. Also would not recommend it as does not live up to expectations

Three Years and still Great – I bought a $39.95 Amie pan more than three years ago and it is still giving me great results daily. Sure it sticks sometimes, but I can cope. A good, gentle clean usually restores the surface and it is in top condition again. I have never had this longevity from any other non stick surface and I am happy knowing this one isn’t toxic. Fyi no oil spray is used on my pan. I read the aerosol dispersant can damage the surface. Show details

Will not buy again – Bought a few of these pans and after 1 use it was sticking and now after a month it is no longer usable. Will not purchase again. Waste of money.  Show details

Very disappointed – This pan was light and appealing, but although I used the store bought recommended cloth after only a months use it started sticking and the coating started peeling. Very disappointed with the quality Show details

Expensive and sticks! – Got this Neoflam fry pan due to claims that it is 100% toxin free. It is expensive compared to other non-stick fry pan in the market. I was disappointed as after two uses it started to stick and it is very hard to get rid of the food that was stuck there. Also, the quality is not as good either, parts of the inside coating starts to come off as well. I will not buy this again.

Crappies pan ever – If I could give a 0 star, I would. I spent almost $140 on this freaking pan and when I received it the handle was broken. After emailing customer service and waiting for days to get a reply, they said they'd send me a new replacement handle. I received the handle yesterday and was super excited today and was going to change it. Only realize that… Read more

the remaining broken handle is FREAKING GLUED TO THE PAN after I remove the screw. This is crap. This is not a cheap pan and I would have expected better quality and customer service.

Fry egg also stick? – The frying pan does stick all food even it claims is a non stick pan. Even u use baking soda to wash, use wooden spade and season with oil or low to medium heat. The pan still stick despite this maintainer.  Show details

After six uses the pan has lost its non-stick property – Repeated disasters trying to make simple pancakes. All stuck to the pan and had to be soaked off. I have just emailed Neoflam for an opinion. I could not locate their "cleaning advice". A very expensive product and so disappointing. Show details