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Nest Hello Video Doorbell

Nest Hello Video Doorbell

2.0 from 1 review

Good camera. Not a good doorbell.

Looks good. Had our electrician install it for us. Hooked up to the google home system, so our minis announce when somebody rings the doorbell. Sadly, this happens well after they’ve actually pressed the button. Familiar face recognition works maybe 50% of the time. Speaker volume at the door is absurdly loud. But worst of all, if we aren’t home, and we try to answer remotely - well I don’t know what that’s like because it’s never worked. App hangs for 5-10 seconds, then loads the camera view for another 10 seconds at least. whoever was there has usually walked away by then. Useless. Support from nest is shocking - no, the problem is not our network, we have super fast NBN. Functions quite nicely as a camera - timeline in the app is nice. But you pay (even after the hefty initial outlay) to have any of it kept. We didn’t want to, but since we can’t answer remotely when we aren’t home, we at least want to be able to watch a recording after the fact to see who it was and what they did. Should have bought a Ring. Or even a regular doorbell!!

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