Reviewer Photos & Videos
Netflix Australia is good but could be better.
I love my Netflix, it just seems to work when other streaming services seem to lag from time to time, My Netflix is ever so reliable, when I want to watch something (even with a slightly dodgy connection) it adjusts to your dodgy speed and reduces the quality to make sure the stream continues playing, seldom does it stop or just sit there buffering away, my Netflix is my go to when I need reliability, When the internet is running well, Netflix picture quality is superb, can't fault it at all, that said my only complaint with the great Netflix is that I wish the Australian Library was much larger, I hope that in the near future, Netflix steps it up in Australia and introduces a much bigger library, here's to hoping, lol.
False Advertising & Promotion.
Netflix was and is clearly and currently advertising on their webpage - https://www.netflix.com - TRY 30 DAYS FREE of their top offer, I signed up today 28th Feb 2020 only to be told it's not available and I will not be getting the advertised offer, but only after I signed up and paid for a month. Talk about false advertising and promotion. Pathetic. Yes, I will use it for the month that I paid for but will go elsewhere after that.
Customer service / chat very, very poor after signing up, so do not hold your breath for any logical support or positive resolutions.
Pathetic and deliberately misleading.
Netflix remains the premium streaming service. Its functionality trumps all others, with minimal drop out and a feedback mechanism for when you do have issues.
Its original content is premium too, like Bojack horseman, master of none, Russian doll.
The content focus could be refined. Sometimes less is more when the quality is right. Some shows, like the haunting of hill house, drop in writing quality midway through and it feels like the focus is to hook the audience, rather than engage them. Woebegone the golden age of television, where content was sharp.
Netflix account was able to be hacked
To others out there with Netflix accounts. Beware. My account was just hacked and Netflix did not offer me any contact numbers locally to resolve the issue. I did not change my password or make ANY changes to my account as per images attached from Netflix. I had to call them in the US at my cost to fix their cyber security issue. They would not call me back or offer any compensation for my call. I find this very unsupportive on their end considering it's their security issue that had my account hacked. Very disappointed. So beware Netflix users.
cut seasons off, new content is S**t
Enjoyed the quick speeds and accessibility ofNetflix.
But they seem to have a habit of cutting of tv series after about two seasons and there selection is now poor.
Cancelled my subscription and went with Amazon Prime, better shows and they run more then two seasons.
The fact that the 1 star reviews dominate the 4 or 5 star reviews says it all.
Maybe time for a new CEO
I've used Netflix Australia for a year now and I'm becoming increasing frustrated at the lack of choice. The films are mostly B-grade, the series are designed to carry-on endlessly (until they're abruptly cancelled) and I can watch much better content on SBS. Netflix is looking increasingly like a bad deal to me. Lift your game Netflix or I'm out.
Netflix operators lie through their teeth
I attempted to download episode 10 of a second season for a series I have been watching. For some reason this episode had some difficulties while downloading. Even though it has never once been downloaded, it is now reporting as having been downloaded too many times this year. I tried engaging in chat online and was repeatedly told I had downloaded it too much (my activity proves that untrue). I spoke to someone in chat who just kept repeating to me that it had been downloaded too much. I asked to speak to a supervisor who confirmed that I have...never downloaded it, but tried to tell me that there is some global limit on the number of times individual episodes are allowed to be downloaded even though the error message clearly states "per account". No matter how many times I tried to explain there is a glitch in their system and it has incorrectly incremented the counter when I haven't downloaded it, she said their software is perfect and the error was definitely that this title specifically has different rules. I can still download other episodes after that. They are dishonest and refuse to ever admit something is their fault
Could Be Better
Signed up to Netflix a while back so I've had time check it out. It's okay but I'm disappointed with the limited range of offerings. There's a hell of a lot of what I'd call padding. The selection of movies tends to be mostly b-grade rubbish with a sprinkling of more recent stuff. There's a swag of old tv series that we've all seen and then there's the Netflix original series. These are where we see who's running Netflix. It's the accounts dept. All the series start well then drift off into vague endless subplots that keep the shows going but l...ead nowhere. This is a technique to allow the shows to go to a second or third series but no matter how long they run eventually the bean counters decide the show isn't pulling the viewers and the show just stops up in the air. No ending, no wrap-up just falls off a cliff. Don't think I'll bother watching any more.
Tried to sign up for Free trial but when I entered my email & created a password it said that I was not eligible as I had received the free trial previously. I have never trialed Netflix. When I called them they advised that my device that I was using had been previously used on several occasions with Netflix. I had just purchased the phone less than 24 hours prior to that through Optus and it was brand new out of the box. The lady said that it was probably a reconditioned phone. I advised that this was not the case as I saw the box opened.
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Questions & Answers
FYI nexflix. We have 5 profiles. Myself, my wife and kids 14, 12, and young ones (8 & 4). I have parental controls set that anything over PG require a parental code which is good. But the loop hole is once you override one (eg a Harry Potter movie that might be M) once done unles they log off or turn it off they then have full access to anything on Netflix M and above!!! So don’t thing you are giving a temp access to a particular movie or show or episode. Once you put in password they can go for it!!!! That needs to be seriously addressed. Apple has with Apple TV and iTunes. Netflix needs to do the same!
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