Family loves it
We have had Netflix for a while. Good selection of shows. My son loves downloading movies for long trips in the car. I wish they would update movies more regularly, after a while it gets boring seeing the same selection. They have just increased there prices saying its to provide better content. Yet to see how this goes.
Charged me 3x in one month, wouldn't refund
Netflix charged me $30 one month without a change in service. I contacted them to sort it out and found out there was another account activated via my work email. Not sure how the other account was formed, but we never used it. Online chat was a disaster - time consuming and ineffective. I eventually got the two accounts deleted (or at least not being charged. I still receive spam emails from them) but Netflix refused to refund the $20 for the extra account that was never used. We've since switched to Stan and will never use Netflix again. They've lost a potential lifetime customer all to make ( or keep) $20 through dubious means. They were good before there was an issue, but once there is a problem they will not have your back. Beware.
Sorry Netflix, recent cost increase and halving of services made me go elsewhere.
It's been great with no issues to date but increasing the price significantly lost me. Sure, I could reduce my plan to the two devices from the current 4 devices (no need for ultra HD etc as it means nothing to me) but then our 2 young adults living with us would have Netflix and would leave us without or vice versa. Not cool Netflix, not cool!
Could be better
Have been hacked and had my email and password changed on me. Netflix handled it well and secured my account. The price keeps going up and dont believe its value for money anymore as it is getting boring watching the same thing over again. More movies need to be added. Have been enjoying Netflix original movies.
scammed by Netflix
got my account hacked, with proof! no refund possible and no way to permanently delete the service!! What a crazy idea! I have a service that has been compromised by hacking my password ( or their own system) and all I can do is change my password and wait for it to happen again. DO NOT GET NETFLIX.
Is Anyone else peed off with the sudden cancellation of series e.g. Designated Survivor , Jessica Jones without finishing the story line??? I am reluctant to start any new ones because of this reason. I feel cheated when left hanging....this seems the way everyone is going these days
Seriously suspect software and totally rubbish customer support
If I could give Netflix a ZERO I would. How can a company seriously become a player in this space when the software is so disgustingly faulty. Here is how bad it is. If you login to the same device or a different device using different accounts the Netflix software confuses the two and mixes up user names and passwords, which just completely stuffs everything.
And here is the next thing if anyone rings up with just your email address that's connected to that account they can cancel it on the spot. How do I know all this. The software confused m...
Where are the good movies even an average or poor movie would do
Love good movies but can’t find any please help
Even the series leave me bewildered
The ratio of foreign movies too previous options seem to have grown 10 Fold
Where can I find a good story line reasonable actors and a well directed movie
Would appreciate any advice on where to locate good movies
Get some people who we can actually communicate with!
I rung only because you have no "paynow" option online and I wanted to pay you money, one would think that's quite simple right??? WRONG!!!
I was put on hold about 5 times because the person couldn't understand what I was saying nor work out how to help.
Account still not working, person still doesn't understand what I'm asking for, it's poor.
Not to mention over 3 years your prices have nearly doubled!!!
All I wanted to do was pay you and the app wouldn't let me.
Might just cancel it and go to Stan, cheaper and has more selection
Offered Free Trial - Charged Immediately
My girlfriend signed up to Netflix on my laptop, which I had used to log in before and indeed my sister had used to log in to her account when she came around one night. We didn't think there was any problem with someone logging into their account that they had paid for... So my girlfriend signed up for the Free Trial she was offered. Netflix immediately charged her and gave her Premium UHD access for a month instead of what she agreed to: a Free Trial.
We started a chat window to bring it to their attention and start the refund process:
An exercise in frustration & disappointment
If you're the type of person that gets half way through a book then just stops reading it you'll love netflix. You can be watching a series & enjoy it only to have netflix cancel it half way through. They have done this with The divide & with The O.A. and theres not a thing those of us foolish enough to have trusted netflix to see these stories through to the end can do about it. There is no site with an outline of the resf of the story, no book. We're just left in limbo having been taken for a ride again by netflix. I don't know about anyone e...lse but i dont invest time in reading or watching a story just to stop half way through. I wouldve thought if it was on netflix they were committed to telling the whole story, this is incorrect, all they care about is $$ which is why i wont be signing up again till they show some integrity & commit to finishing what they start. After all, whats the point for only half the story
Worst customer service
She read the steps that I needed to do from the same ones I had just read online and had already done several times. And I told her this several times. And she was even struggling to read. And I told her Netflix was working on all the other devices in the house she tells me to ring my internet provider it’s a internet problem. I said the internet is working fine on all other device with Netflix so how can it be an internet problem. And when I rang the internet people they agreed.
Netflix Employee people who know what there doing and have some understanding of your product would be nice.
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Questions & Answers
Why is it that when songs played on the Korean variety show Men On A Mission are always overplayed by a totally different song or beat?
FYI nexflix. We have 5 profiles. Myself, my wife and kids 14, 12, and young ones (8 & 4). I have parental controls set that anything over PG require a parental code which is good. But the loop hole is once you override one (eg a Harry Potter movie that might be M) once done unles they log off or turn it off they then have full access to anything on Netflix M and above!!! So don’t thing you are giving a temp access to a particular movie or show or episode. Once you put in password they can go for it!!!! That needs to be seriously addressed. Apple has with Apple TV and iTunes. Netflix needs to do the same!
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