Is Anyone else peed off with the sudden cancellation of series e.g. Designated Survivor , Jessica Jones without finishing the story line??? I am reluctant to start any new ones because of this reason. I feel cheated when left hanging....this seems the way everyone is going these days
Seriously suspect software and totally rubbish customer support
If I could give Netflix a ZERO I would. How can a company seriously become a player in this space when the software is so disgustingly faulty. Here is how bad it is. If you login to the same device or a different device using different accounts the Netflix software confuses the two and mixes up user names and passwords, which just completely stuffs everything.
And here is the next thing if anyone rings up with just your email address that's connected to that account they can cancel it on the spot. How do I know all this. The software confused m...
Where are the good movies even an average or poor movie would do
Love good movies but can’t find any please help
Even the series leave me bewildered
The ratio of foreign movies too previous options seem to have grown 10 Fold
Where can I find a good story line reasonable actors and a well directed movie
Would appreciate any advice on where to locate good movies
Get some people who we can actually communicate with!
I rung only because you have no "paynow" option online and I wanted to pay you money, one would think that's quite simple right??? WRONG!!!
I was put on hold about 5 times because the person couldn't understand what I was saying nor work out how to help.
Account still not working, person still doesn't understand what I'm asking for, it's poor.
Not to mention over 3 years your prices have nearly doubled!!!
All I wanted to do was pay you and the app wouldn't let me.
Might just cancel it and go to Stan, cheaper and has more selection
Offered Free Trial - Charged Immediately
My girlfriend signed up to Netflix on my laptop, which I had used to log in before and indeed my sister had used to log in to her account when she came around one night. We didn't think there was any problem with someone logging into their account that they had paid for... So my girlfriend signed up for the Free Trial she was offered. Netflix immediately charged her and gave her Premium UHD access for a month instead of what she agreed to: a Free Trial.
We started a chat window to bring it to their attention and start the refund process:
An exercise in frustration & disappointment
If you're the type of person that gets half way through a book then just stops reading it you'll love netflix. You can be watching a series & enjoy it only to have netflix cancel it half way through. They have done this with The divide & with The O.A. and theres not a thing those of us foolish enough to have trusted netflix to see these stories through to the end can do about it. There is no site with an outline of the resf of the story, no book. We're just left in limbo having been taken for a ride again by netflix. I don't know about anyone e...lse but i dont invest time in reading or watching a story just to stop half way through. I wouldve thought if it was on netflix they were committed to telling the whole story, this is incorrect, all they care about is $$ which is why i wont be signing up again till they show some integrity & commit to finishing what they start. After all, whats the point for only half the story
Worst customer service
She read the steps that I needed to do from the same ones I had just read online and had already done several times. And I told her this several times. And she was even struggling to read. And I told her Netflix was working on all the other devices in the house she tells me to ring my internet provider it’s a internet problem. I said the internet is working fine on all other device with Netflix so how can it be an internet problem. And when I rang the internet people they agreed.
Netflix Employee people who know what there doing and have some understanding of your product would be nice.
I speak English
This is out of control ......I live in Australia and everything on here is foreign.
It seems Netflix is to selfish to release an American version to the populous that actually has relevant shows in a language that is enjoyable..... seeing as I’m not from India!!! Or China !!! or any of the other obscure countries which have flooded the viewing list
I’ll cancel my subscription and go back to Foxtel
Get stuffed Netflix
Not for me. Unless you like the usual trash there just isn't anything to watch on there.
I'll admit it, I watch very little TV or movies. I have niche tastes if you like but since they were offering a free trial decided to take them up on it. During the free trial period the AI algorithm that determines what shows up for you, was doing okay. I watched a few alien mockumentaries and then it gave me some more interesting ones along those lines. I watched the first two seasons of The Crown and enjoyed that but no more seasons were released despite this series being created almost three years ago now. So I cancelled after the free tria...l. No drama. I checked back periodically to see if The Crown had more seasons released but none available. About 5 months later I decided to see what else was on there and so I paid for 2 more months hoping that as before the AI would accurately predict the kind of things I wanted to watch and offer them to me. No such luck. I was only offered a bunch of movies from the 90's all of which I had already seen, in the 90's when they were current. There were zero drama series I wanted to watch and all of them available on free to air anyway. I watched all available seasons of Vikings but the story stopped dead in the middle and no more seasons available. What a waste of time. My feed is now full of TV comedies and drama's in genres I have never watched. The movies only include Marvel Comic stuff, again not my scene. So I cancelled again. Netflix gets you to keep paying by stalling the release of series, and up to date movies so you will just let your membership carry on in the hopes that something good will show up. It rarely does. Unless you like standard stuff like Orange is the new black and Wentworth there's just nothing on there worth viewing. $10 a month is probably worth it to some people but not for me. I got my $20 worth and so cancelled. The AI they use to make suggestions for you is about as accurate as throwing darts blindfolded. Apparently it thinks I want to watch The Dark Crystal and Re-runs of Harry Potter because I watched Vikings...? One is a historical drama filled with adult themes. The other are fantasy children's epics. NOTE - Netflix content is NOT the same for everyone. They use an algorithm to predetermine what's on your menu. So while someone might get the latest movies other people are stuck with crappy foreign films in their feed just because they watched ONE foreign film. You can search for a particular show or film and get zero results one day to find it added as a new release the very next day and then you are deluged with hundreds of similar choices even if you never watch that film or show while all the other stuff that was in your feed disappears. It's a very poor algorithm and it's all designed to leach $$ from your pocket. I personally hate it, I want to know whats available to everyone, so I can choose. Not live in some fake choices menu created by a computer that thinks it knows me better. After reading the rest of the reviews here I was never offered most of the series and movies that others state they enjoy even as late as one month ago. And yet I pay my subscription same as everyone else. Sucks,
Quality of content declining rapidly..
Really disappointing ..
I do like foreign movies BUT there are way too many and they're very poor quality!!
Way to long to wait for other seasons on most series and then you're halfway through a series and they discontinue it...not enjoyable anymore
WASTE OF MONEY
The foreign content on Netflix Australia is getting outta control. There seems to be more foreign films than English speaking movies. I don’t mind foreign films but having to read subtitles is not my way of enjoying a movie. Create a category so we don’t have to go through endless movies that we don’t know are subtitled in less we begin to watch it. I’ve just switched to Prime Video and love it. Caters for all ages. It’s the best so far. Netflix you are pathetic!!!!
September 12th 2019 Update: RUBBISH
Cancelled my account. So much foreign content and rubbish movies and tv shows. Barely anything new or interesting. I don’t mind foreign movies but it’s saturated with them and little of anything else. Stan and Prime Video from now on for me.
I love netflix
I have just recently changed from Foxtel to Netflix for movies and TV series and wish I had done it sooner. There is so much choice with TV series I wish there were more new release Hollywood blockbuster movies. I hotspot off my mobile phone to my TV using the 4g network and have no problems with buffering.
Shows are great, data and security a worry
Had to phone Netflix Help today as my account had been compromised overnight.
Netflix have no second authentication method and I was told by them that ‘they are working on it’.
Seriously Netflix? You are a multinational company operating on the technology platform.
Lift your game with this. Not good enough when you hold customers’ credit card details.
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Questions & Answers
Why is it that when songs played on the Korean variety show Men On A Mission are always overplayed by a totally different song or beat?
FYI nexflix. We have 5 profiles. Myself, my wife and kids 14, 12, and young ones (8 & 4). I have parental controls set that anything over PG require a parental code which is good. But the loop hole is once you override one (eg a Harry Potter movie that might be M) once done unles they log off or turn it off they then have full access to anything on Netflix M and above!!! So don’t thing you are giving a temp access to a particular movie or show or episode. Once you put in password they can go for it!!!! That needs to be seriously addressed. Apple has with Apple TV and iTunes. Netflix needs to do the same!
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