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Ottimo House

Ottimo House

3.7 from 9 reviews

See the Best Party & Events Hire in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
6
4 star
0
3 star
0
2 star
0
1 star
3

DO NOT GO HERE

published

Salli2019

Salli2019Sydney

  • 2 reviews

Wedding

published

loved it!!!!!!!!!!!!! we have been there 3 times for 3 different weddings....everything was on point from the managers to the coordinators to the staff everything ran smoothly

we can'y wait to book our wedding for 2019 @ Ottimo House

BT

BTSydney

  • 3 reviews
  • 2 likes

Worst customer service - unorganised, unhelpful, rude.

published
LisaB

LisaBFive Dock

Forever Memorable - New Years Eve Wedding

published

AMAZING !!!!

published

i will highly recommend this venue

food was amazing the staff are so kind and caring

they work so hard even if they are so busy they are on top of everything

i cant wait to attend another function there again


Stephanie

StephanieSydney

  • 2 reviews
  • 5 likes

Horrible customer service

published

The worst customer service I've ever experienced in my life. I had my daughters 21st here and after complaining to the owners/management about how unsatisfied I was with the service (for proper reasons as well: the food on the night was served cold, it took 1-2 weeks for staff to get back to me while trying to organise, and after being told we would have guests in the room from 6.30PM-12:00AM, they did not let people in until 7PM and kicked us out at 11.30!), I got NO response back. Will NEVER be dealing with this rude people again.


  • Verified customer

Perfect - the best night of our lives

published

I couldn't of asked for a better venue
the food was fantastic the service was perfect
words can not describe how amazing the staff were on our special night
My fiance and i would love to thank all the staff at Ottimo House
the food was so so so so yummy that my fiance had two main plates to eat
it was amazing

I highly recommend Ottimo House they truly add in the personal touch


Andrew and Maria

Andrew and Mariasydney

  • 3 reviews

A night we will never forget

published

We held our daughters wedding reception in August 2014 at Ottimo House.It was a night we will never forget ! WE would like to thank the management for delivering a superb night with their great service, delicious and freshest food, the elegant room , great MC and their polite and friendly staff.Our guests were complementing on the exceptional service and food they had , and it was such a pleasure for us to hear such comments !! An excellent night at a great venue !! We recommend it to all.

springtime

springtimeSydney, NSW

  • 7 reviews
  • 5 likes

Excellent Venue

published

We held our daughter's reception at Ottimo House Five Dock venue very recently. We were very impressed with the service & got alot of compliments from our guests for choosing this venue. The room was elegantly & tastefully decorated & setup, it took our breath away. We booked the Royal Room 6 months prior to the wedding, & throughout the process, [name removed] & the staff were only too happy to accomodate any questions, concerns or requests we had. We had 250 guests on the night & his staff handled the dinner service etc like clock work. If you're looking for somewhere to hold your reception, I whole heartedly recommend Ottimo House.
Management easy to deal with, Service was Excellent
No Lift if there are many older guests attending

Questions & Answers

Eryle

Eryleasked

Hi there,

I will have a wedding reception at Ottimo House soon and as they do not offer menu tasting, I'm a bit undecided on what courses to choose. I've read many good reviews about the food (with only about 2 bad reviews) but did not say which courses were chosen, so I'm just wondering if you guys are able to let me know what courses were chosen at your reception and was it nice?

Thanks heaps for your help in advance.

3 answers
springtime
springtime

Hi Eryle , The wedding was 2 yrs ago, but from memory we had the beef & chicken dishes . They were quite tasty. One thing I forgot to put in the review was the MC . If you could avoid having the one they provide, that would be good as he was quite rude to the bridal party . Other than that, I whole heartedly recommend them.

Eryle
Eryle

Hi Springtime,

Thanks for your reply. Hope I will have the same experience as you did. We are not using Ottimo House's MC so should be all good :).

tilly89
tilly89

Hi
When are you getting married?
Also ive just had 3 functions there that i was invited to and OMG the food was amazing!!


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