Panasonic DMR-XW380 / 480 Questions

Jackie9mo · DMR-XW480

On the cover of the Operating Instructions it says High Definition, but I am unable to access any of the HD channels. As Channel 2 and 7 are soon broadcasting in HD only, I would like to know how to access the HD channels.

Panasonic DM 9mo

Hi Jackie, its best you give our customer service team a call on 132600 and they can assist you with your enquiry.

Thanks

Steve B.1y · DMR-XW380 / 480

Hi. The unit turns on and starts to "play" the programmed tv channel, with audio, but then the unit completely turns off a few seconds later.

Panasonic DM 1y

Hi Steve, it's best you give our customer service team a call at 132600, and they will be able to assist you with your enquiry.

Thanks

Kevin1y · DMR-XW380 / 480

I cannot recieve all digital channels on my recorder.

Panasonic DM 1y

Hi Kevin, please give our customer service team a call on 132600 to assist you.

Thanks

Dave G1y · DMR-XW380 / 480

How can I change the code on a DMR_XW390

Panasonic DM 1y

Hi Dav G, Its best you give our customer service team a call on 132600 and they will assist you with your enquiry.

Thanks

Chief1y · DMR-XW380 / 480

From what I can see the Panasonic Recorder DMR-XW480 CANNOT record MPEG4 stations and as such a new recorder needs to be purchased to enable recording of MPEG4 material. Please confirm or otherwise.

Panasonic DM 1y

Hi Chief, Thank you for your question. The Panasonic DMR-XW480GL does not support recording channels broadcast in MPEG4 format. This recorder is designed to handle MPEG2 broadcasts, which were more common when the device was released. Our current range of recorders, listed on our Panasonic website under the categories Consumer, Home Entertainment, and All Recorders, supports recording channels that broadcast in MPEG4. Additionally, there is an FAQ under our Support section titled “Australian free-to-air networks adding MPEG4 TV channels” which provides details on our products that support MPEG4. I hope this information helps. If you’d like more information on our range of recorders, please call 132 600. Best regards, MM

Chief 1y

Many thanks, now off to the shops to get a new recorder.

Panasonic DM 1y

That's Great News! Enjoy your new purchase, and hopefully it's a Panasonic :)

M P. 11mo

hi i have one of these Panasonic DMR-XW380 if you have not rescanned for the new mp4 channels and leave the one that are on there, they will not have picture but it will play mp4 in time shift and it will record in DR and play the mp4 with picture and sound. but you will lose all mp channels if you rescan. what i want to know how to get back the tv station that i have lost, I do not care that there is no picture because it will play in time shift and record in Dr mode and play back fine

Bec2y · DMR-XW380 / 480

WHY will my Panadonic DMR-XW380 DVD Recorder only record some of my HD Channels/Programs from my Akai AK5022S7TZN? It will record ABC and some SBS Channels.

Panasonic DM 2y

Hi Bec, thanks for your message, please call our Customer Care Team on 132600 for assistance.

Rhonda Longmuir3y · DMR-XW480

Our Panasonic DVD as above won t record with freely or when timer set to record Can you tell us what the problem may be Purchased September 2010 Thank you

Rhonda Longmuir 3y

Having password issues so no thanks.

Panasonic DM 3y

Hi Rhonda, thanks for your message. Please call our Customer care team on 132600 for assistance.

Paul3y · DMR-XW380

Can a Panasonic DMR - XW380 be programmed to receive all todays current TV channels, South - West of Sydney. Regards Paul

Panasonic DM 3y

HI Paul, Thanks for reaching out, its best you give our customer service team a call on 132600 and they will assist you further with your enquiry.

Thanks.

Frosty3y · DMR-XW380 / 480

When I watch programmes that have been recorded on our Panasonic DMR-XW380, the picture often freezes and/or pixelates. The sound is lost when the picture freezes or pixelates. Any advice?

Panasonic DM 3y

Hi Frosty, Its best you call our customer service team on 132600 and they will assist you.

Thanks

Dean C.3y · DMR-XW380 / 480

I've had my machine for about 6/7 years and love it, but the DVD recorder seems to be on its way out, only works probably half the time now burning to DVD... can I replace just the DVD burner and where would I source one from ??

Panasonic DM 3y

Hi Dean, Its best that you give our customer service team a call on 132600 and they will assist you further with your enquiry.

Thanks

Rick I.3y · DMR-XW380 / 480

In perth wa, we have a new chan 74mate. My recorder can’t tune into it, any suggestions without having to ring you. Thanks for your time.

Panasonic DM 3y

Hi Rick, Its best that you give our customer service team a call on 132600 and they will assist you further with your enquiry.

Thanks

John and penny3y · DMR-XW380 / 480

Cannot tune into channel “72-74”on the recorder but the Panasonic tv can. Any thoughts?

Panasonic DM 3y

Hi John and Penny, Please give our customer service team a call on 132600 and they will assist you further.

Thanks

Perry M4y · DMR-XW380

How do I do auto tuning? I've lost half of my channels. I have sound but no picture. No Video is the message I'm getting. What can I do to fix it? Thanks

Panasonic DM 4y

Hi Perry, Please give our customer service team a call on 132600 and they will help you.

Thanks

lesley b.4y · DMR-XW380 / 480

I have lost access to all HD TV channels. My TV is fine, but since channel 7 changed transmission of 7two to HD, I now can’t access any HD channels. Could be a coincidence but who knows?? Have rescanned recorder but still no access.

Panasonic DM 4y

Hi Lesley, Best to give our Panasonic customer service team a call on the 132600 and they we assist you.

Thanks

BARRY R.4y · DMR-XW380 / 480

Can DMR-380 remote be used to turn on tv as well as recorder?

Panasonic DM 4y

Hi Barry, Please give our customer service team a call on 132600 and they will assist you further.

Thanks

Richard4y · DMR-XW380 / 480

I am having trouble copying HDD to DVD, the system seems to go through the whole process until it has to record to the disc, then it won’t copy anything. Is there a fix or is my machine on the way out!

Paul Spencer 4y

Sometimes you need to format a disc before it will record.

Panasonic DM 4y

Hi Richard, Best to give our customer service team a call on 132600 and they will assist you.

Thanks

Jan F.4y · DMR-XW380 / 480

Cannot group titles

Panasonic DM 4y

Hi Jan, Please give our customer service team a call on 132600 and they can assist your further.

Thanks

Russell B.4y · DMR-XW380 / 480

Hi, Just wondering if my DMR-XW480 will play a region 2 DVD. Thanks

Panasonic DM 4y

Hi Russell, Please give our customer service team a call on 132600 and they will assist you.

Thanks

Patricia R.4y · DMR-XW380 / 480

My dvd xw480 doesn’t pick up HD stations! Best way to solve this problem

Jeff W 4y

It never will. The solution is buy buy another an updated model.

Patricia R.4y · DMR-XW380 / 480

How can my Panasonic recorder pick up HD tv stations

Panasonic DM 4y

HI Patricia, thanks for your question. Since this models' release in 2010 there have been changes to the HD channels & as a result the following FAQ was created external link . Hope this helps. Thanks

Page 1 of 7