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Panasonic DP-UB420
Consumer_userVictoria
- 14 reviews
- 11 likes
- Verified purchase
This has to be one of the worst players I have ever had
This is my review for Panasonic 4K ULTRA HD Blu-ray Player, model DP-UB420GNK, built September 2020. I needed to update of this review and downgrade my star rating of this bluray player to 1 star. This review is going to be long because 4K players can be complicated. This player is marked in the rear for region 4. This is a Panasonic entry model 4K Ultra HD blu ray player. My overall experience with this player and Panasonic Australia has been disappointing. This player has some absurd limitations with serious faults of which I am fed up with...
Read more together with the terrible and difficult people from Customer Care, Panasonic Australia where I reported the fault to. I do not recommend that you purchase this Panasonic 4k bluray player, DP-UB420GNK. Prior to purchasing this 4k Bluray player I contacted Panasonic Australia support and to see if my tv model was compatible with this 4k bluray player. I also had to contact Pioneer Australia support to ask if my current AV Receiver was compatible with this 4k bluray player. There was a lot of prior online reading and prior research for me to do just so I would know if the Panasonic DP-UB420GNK was compatible before I bought it. In the end I didn't need to worry so much about compatibility with the HDMI connection with my older Tv set and audio equipment. Initially there was a DVD region issue. At first, this Panasonic DP-UB420GNK did not support DVD discs from other regions. I contacted Panasonic Australia support to sort this issue out. I was advised with the following: "Local product is designed to play local content and Panasonic would be happy to enhance your unit for multi region content. Our Authorised service provider can assist with unlocking your player to Multi region. This is a free service offered by Panasonic if you are able supply a copy of your receipt to them." So I personally took this to a Panasonic Service provider in regional Victoria, one hour drive away from my home. Even though this player is under warranty Panasonic Australia did not provide to send this item to the Service Provider by courier which was disappointing. I really didn't want to drive that far and I have a disability. I contacted the Panasonic service centre where I was told "you need to bring this player today, very shortly, because the person who does that kind of service is leaving this afternoon at 3pm as his going on holidays." I didn't like Panasonic Australia stuffing me about and not providing me with more options with service. I took the player there the same day and the service provider assisted with unlocking this DP-UB420GNK player to Multi region. (I've only had this player for 9 days).Purchased in December 2020 at Appliances Online.
2 comments
Panasonic Australia C. This is the worst player I've ever owned. No thanks to clo and Customer Solutions Specialist with Panasonic Customer Solutions who today refused to honour the warranty of this player
roger.arnaud.12Queensland, Australia
- 7 reviews
- 10 likes
Wireless connection drops out frequently. Menu sometimes does not even appear.
Firstly its overpriced. I paid $165 about 1 and half years ago. The wireless connection drops out especially when watching On Demand TV. Sometimes when you turn it on the menu does not appear at all and oyu have to unplug it and restart. Also the version I bought only provided Netflix, ABC IView, SBS on Demand and some other rubbish no one wants. There is no way you can get 7Plus or 9Now or TenPlay. The only part that works well is the DVD playback. Avoid it and buy a Smart TV. Very disappointing product from Panasonic.
Purchased in July 2019 at Harvey Norman for $169.00.
Steve B
- 3 reviews
- 3 likes
Big things in small packages.....
I did much research and decided to buy this player as it suited my needs the most. I wanted a player that would bring out the best of my extensive DVD and Blu-ray collection. I have no intension of buying into yet another format with the silly prices of Ultra 4K disks. The unboxing was underwhelming when you see it in real life, a small thing the size of a 1980's clock radio. The cost cutting is obvious everywhere, even to the owner's manual, the tiny remote control and the no display window is a first for me. Another big disappointment is you ...
Read morecannot code the remote to work with a non-Panasonic TV. But where this small player does excel is the way it up samples and plays my DVD's in combination with a HD 4K TV. So much more detail is brought out from the 576 and 1080 disk format. Quite stunning actually, so much so the negatives soon disappear.Purchased in September 2020.
Find out how Panasonic DP-UB420 compares to other Blu-Ray & DVD Players
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ehmertGreater Melbourne (Inner), VIC
- 5 reviews
- 2 likes
Simple to use but remote needs improving!
After a couple of months of use we've not had any major issues and enjoyed watching HD blu-ray documentaries and films. Playback is stunning! The HDMI in and out is handy for use with our soundbar.
The build quality is good for the price but the remote really needs improvement. I constantly press the Netflix button by accident. Another annoyance is that you seem to be unable to return to the menu in DVDs because the menu button on the remote is unsupported (these are new DVD box sets as well).
Purchased in April 2020 at JB Hi-Fi Online Store for $298.00.
1 comment
Panasonic Australia C.Panasonic
Hi Ehmert, thank you for taking the time to provide your review and feedback, we do appreciate it and have passed your feedback on for future development.
AimeeSydney, NSW
- 94 reviews
- 52 likes
- Verified purchase
Easy to set up
It is very easy to set up except that the HDMI cable is not included. I have no complaints regarding video and audio. However I am quite disappointed by the not user friendly remote control.
exitguyGreater Melbourne (Inner), VIC
- 6 reviews
- 4 likes
a HUGE step up from standard Blu-Ray
Read a number of reviews, this had some of the best due to its video & audio output from Standard or 4K.
Easy to setup - just go through all the menu items to make sure you haven't missed any that may compromise output, connected to a recently purchased 65" 4K UHD TV without issue and we had liftoff !!
Played .mkv files from the NAS without any problem - stunning to see a 1080p BR in 4K, so much detail.
Next we tested with the Mad Max Fury Road 4K UHD HDR version - all I can say it WOW what an experience. The picture was absolutely stunning wit...
Purchased in March 2019 at JB Hi-Fi.
wHATEver58Sydney, NSW
- 2 reviews
- 3 likes
Panasonic DP-UB420 4K Bluray Player - with dual HDMI outputs
I bought this to experience 4K video on my 4K TV - Love it !
I did a bit to research before buying as I have a receiver that the original Bluray Player was connected to (it has a Hi Def pass through) and wanted the best bang for my buck, and I didnt want to go out and spend thousands because I would need a new receiver with a 4k Pass through. there are only a few 4K players that have dual HDMI outputs, one for 4K video the other for Audio output. Installation and setup took minutes, was simple and relaxing. I have a number of Panasonic devices...
1 comment
Panasonic Australia C.Panasonic
Hi Whatever58, thank you for taking the time to provide detailed feedback on the UB420 player.
Questions & Answers
Steve Basked
Hi, I just bought this and am loving the 4K upscaling improvement its made on my DVD collection. How can I make the remote operate my non Panasonic TV?
1 answer
Panasonic Australia C.Panasonic
Hi Steve, Please contact our customer service team on 132600 and they will assist you with your inquiry.
Thank you
Aimeeasked
I just bought it and am quite dismayed that it does not resume playing where I left off. I cannot find any setting for this. Am I missing something?
4 answers
Not all Blu-ray discs support resume play apparently. The reasons are bit technical for me.
I think you have to enable quick start in the settings. When i turned this on it resumed where i left off.
I just tried another blu-ray disc and it does resume. So must be the GOT discs issue.
Peter S.asked
Hi - does anybody know please if the Panasonic DP-UB420 will play DVDs from all Regions?
2 answers
Panasonic Australia C.Panasonic
Hi Peter, this can be done, you will need to have this done by a service centre. Please contact our customer service team on 132600 for further assistance.
Many thanks for your reply! Cheers....Peter
Details
Category | Blu-Ray & DVD Players |
---|---|
Price (RRP) | $369 |
Type | Blu-ray Player |
Internet Connectivity | Ethernet and Wi-Fi |
USB Ports | 2 |
3D Capable | Yes |
Height | 45mm |
Width | 320mm |
Depth | 197mm |
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Panasonic Australia C.Panasonic
Hi Consumer user, thank you for taking the time to provide detailed feedback on the UB420 player.
Thanks