Philips Original Pasta & Noodle Maker HR2375/13 Questions & Answers
VerifiedMPNs: 13735 and HR2375-13
just wondering if there are any extra pasta shape discs you can purchase for this model
What’s the difference between HR2375/06. And HR2375/13 Please Thanks
Hi Maria, thanks for your question. The two appliances are almost identical to each other. The main differences are that HR2375/06 is painted white and released initially in the US, while HR2375/13 is painted black and released initially in Australia. Hope this helps! Should you have further questions, feel free to ask. :)
Alternatively, you can reach out to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards, The Philips Australia Team
What is the difference between the original Phillips Pasta Maker and the avance thanks
Hi Lynne, thank you for your interest! The HR2375/13 Original Pasta & Noodle Maker does not have an auto-weighing function and comes with four shaping discs. The Avance Pasta Maker does have an auto-weighing function and comes with eight shaping discs, but this model is no longer available. If there's anything else you'd like to know, then feel free to contact our colleagues at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They're always happy to help. We wish you a good week. Kind regards, The Philips Australia Team
Can you buy any extra cutting dies for this machine?
Hi James G. Yes you can. My machine came with discs mainly for making pasta such as Angel hair, lasagne spaghetti, etc. There are also discs for making udon noodles for example that you can buy from Philips too though I haven't enquired on price.
Hi James, Thanks for your question regarding the Pasta and Noodle Maker. You can find the accessories available on the bottom of the following page :- external link We hope this helps! Feel free to reach out to us again if you have any further questions, as we would be more than happy to help!
Kind regards, The Philips Australia Team
Hi, I tried to make the noodle and it made it under 3 mins. which is nice and quick. But i do wonder if its possible to knead it longer? the consistency is too soft and I wonder if more kneading will help..
Thank you
Just restart cycle. turn off and restart
Hi there, July. We recommend you to adjust your water/flour ratio in order to acquire the right consistency in your final noodle product. We'd like to refer you to our product team if you have any questions or need more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards, The Philips Australia Team
I am trying to source the Japanese and Chinese noodle kits. It's pretty much impossible to find and your AU website says it's unavailable. It's there a reason why none are available? Are these available in other countries?
Hi, we are not in china or Japan
That's a very good point ;) But stores like Myers, JB etc use to stock them.
Hi there, Thank you for your message. We'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help. Kind regards, The Philips Australia Team
Does the HR2401/06 and HR2403/06 accessories fits the latest model HR2375/13?
Hello Carl, and thanks for your feedback. Sadly, this information is not directly available. We'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards, The Philips Australia Team
I gather that the recipe for pasta includes water. But can I make pasta, such as lasagne sheets, with flour, semolina, and eggs alone? And can I make green pasta with flour, semolina, eggs, and steamed spinach? Thank you.
Hi there, Amber. Thanks for reaching out to us! We are glad to hear that you are trying out new recipes with your pasta maker. In our recipe book, we explain different recipes to you, but of course you are welcome to try recipes from other sources as well! We would love it if you would share the outcome with us on Facebook :)
Kind regards, The Philips Australia Team
Hi I have the HR 2375/13 and was wondering if or how can I take it off automatic. When I do a double batch I’m sure it needs more time, but I’m only able to get around 3 mins to mix and then the rest to extrude..what am I doing wrong..
Hi there, thank you for your question. Since this machine is fully automatic, unfortunately, it is not possible to switch off the automatic mode. We hope this helps. Should you require any further assistance, please feel free to get in touch with us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. Our colleagues will be happy to help. Hope to speak to you soon.
Kind Regards The Philips Australia Team
Just a quick one - I noticed that Semolina flour comes in two types - coarse and fine - which is better with the machine?
Hi there, thanks for reaching out. Luckily, both will work with the machine. If you have any further questions, feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards, The Philips Australia Team
I just bought the machine HR2375/13. pasta or noodle become hot and soft the end of extrude you can see steam come out from the mouth. when disassemble the front panel, only one or two turn the panel knot the mixing paddle come off straight away even the front panel and disc holder still stay toghether. If these situation are normal?
Hello Emma, thank you for your question. We are not exactly sure what you mean, however, we would like to take a closer look at this for you. At your earliest convenience, could you please contact us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. We will be happy to help.
Kind Regards The Philips Australia Team
Hi Thank you for your prompt response. I am so happy to hear from you as I have tried to contact retailer where I bought the machine but no luck. I will definitely ring you soon. Stay safe. Emmt
I bought a Bellini pasta maker today but after reading reviews I think I'll take it back and buy a Phillips one!
No!!!!!!!!!!! Don't get the Philips
Ohh I absolutely love my Phillips one.. I use mine atleast twice a week.. may I ask why you don’t you like the Phillips Robert?
The best ratio I use and has worked perfectly every time:- 200g semolina (durum wheat) 50g plain flour 95g Liquid - 1 egg and water lightly beaten SO IMPORTANT TO WEIGHT ALL INGREDIENTS TO THE GRAM... do not use measuring cups!!!!!!
when I first purchased the machine failed 3 times and tried to return it.. but after weighing to correct ratio, it was perfect.. as it mixes it looks like bread crumbs at first but by the 3 minutes of kneading and starting extruding it was perfect..
You can use plain flour if you wish, I like semolina as it’s easy to digest and has a nice taste too.. I also double the recipe depending how much I need...
I have told all my friends and since all have purchased one themselves after watching me make it so many times..
Hi Rose, Thank you for your input. It's nice to see that your Philips Pasta Machine is to your liking. You may want to check out our official recipe book as well for some extra inspiration: external link . Kind regards, The Philips Australia Team
Hey Phillips I actually have the newer version which weighs the flour, but not listed here, however presuming the answer, if possible is the same. My friend is STRICT Keto, so no carbs (alas no traditional flours that are carbs - nut flours etc, are fine) Do you have a recipe for a truly keto pasta for this machine?
Hello Todd, thank you for your question. We do not have a keto pasta recipe yet, we're afraid. But surely you can find something online. :) Should you have any questions about the Pasta & Noodle maker, please feel free to reach out to our product specialists at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They'll be happy to help. :)
Kind regards, The Philips Australia Team
I'm seeing a lot of reviews saying the consistency is poor. Can anyone post what is a good consistency, and if this is the case, why doesn't Phillips do something about the recipe book?
It's because they don't want it to look to difficult to make.
Their videos are edited to make it look easy
Hello Robert, Thank you for your input. We're sorry to hear that using the Pasta maker seems a bit difficult for you. We'd recommend checking out this recipe book: external link , if the videos aren't clear enough. We hope this answers your question, and if not, then you can contact us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. We will be happy to help.
Kind regards, The Philips Australia Team
Wow, that is the same instruction book that comes with the unit which this poster is rightfully telling you is poorly written. Your response is borderline mean if you did read her comment!
Hi are the shaping discs compatible with all models?
Hi there Angela, Thanks for your question. You can find the compatible discs for this model, by clicking on the following link: external link . Hope this helps! If there's anything else we can do for you, feel free to let us know.
Kind regards, The Philips Australia Team
Could someone advise me on the difference between the HR2375/13, HR2358/06 and HR2357/06, aside from colour? It’s not clear from the Philips website. Do they all have auto weighing function?
Hi Paul, Thank you for your question and your interest in our pasta makers! We've prepared a little chart that compares all 3 models, for your convenience: external link . As for your second question - the HR2358/06 is the only model out of the 3 that has the inbuilt auto weighing function. We hope this is helpful!
Kind Regards, The Philips Australia Team
Thank you for your reply Philips. I had seen this chart but it still isn't clear to me why I would choose one particular model over the other as I can buy all for about the same price. Am I correct in that the HR2375 is the latest model? Is there a reason it doesn't have the auto weighing function? Some websites say that the HR2358 is now a discontinued model?
Thank you for coming back to us, Paul! Indeed, the HR2375/13 is the only (and latest) pasta maker that is currently available in Australia - we wouldn't be able to point out why exactly the auto-weigh function is missing, since that is the decision of our product designers, however we do know that it does the job just like the other models mentioned. Feel free to let us know if we can be of any further assistance!
Kind Regards, The Philips Australia Team
What is the difference between HR2458/06 and HR2375/13
Hi there, Thanks for your interest in our Pasta maker. Let's see. The second one you mention, the HR2485/06, is the Avance collection. This is our model with the least shaping disks. We must say that we aren't able to find the other model you've mentioned. Could it be you mean another model number? We look forward to your reply.
Kind regards , The Philips Australia Team
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