Kitchen constantly smells of burning even if I clean after each use
Have only used this product a few times as I’m mixed feeding . Using directions provided - I poured water into bottom compartment - switched on steriliser ect... bottom ( element) unit turns brown with each use. Even when I clean after every use. Bottles still smell burnt and Im not sure how safe they are to to use? If they smell burnt do they taste burnt to baby??? Expensive and not worth cost
Purchased for $200.00.
Steam tray burns
Bought this philips steriliser, which i had difficult times with it even though cleaning the tray and bottles thoroughly it still get the burns. Color is changed to brownish burn marks within 2 times of use. I bought it from toys r us. Can't go to the store as it has been closed forever. I am kind of in dilemma.
Purchased 3 in 1 Avent electric steam steriliser from Chemist Warehouse in August 2018. Have been using it for 4 months and love it from day 1! It is very easy to use, just put 100ml water in the base, push the button and in 8 minutes you have clean bottles, teats and dummies. It is also quiet. Clean and safe, no chemicals or nasties sterilising.
Beats microwave steriliser as plastic is not meant to be used in microwave.
Quick and easy
Recommended to us by hospital midwife - takes only 6 minutes to sterilise 2 layers of bottles/teats/etc. Easy to uses, just put 100ml of water in the base layer and hit the button - very handy for those midnight shifts! Quite compact, so doesn't take up too much space on the countertop.
Went through 3 in 4 months!!
We purchased the Avent steriliser from Baby Bunting and thought 'Philips' would be a good brand. Well this has really been a let down. Each one we purchased just stopped working after a month. I thought it was something we may have done, seems like many suffered the same fate. The mechanism (heating element) should be basic and straight forward, something that should have been perfected over the years. I don't see why they should stop working. I hope Philips repaired the ones we returned and didn't through all that plastic in a landfill.
Stops working! Very faulty + overpriced
I have the 3 in 1 Avent Electric Steam steriliser. For my first baby, it stopped after about 5 months use. I got a replacement from Avent after sending in the faulty bottom. Continued to use it for the next 6 months - after continually cleaning and descaling after almost every use.
Just had my second baby; and the product stopped working after about 1 month. I was using a microwave steriliser for quite some time; then just got around to calling Avent customer service again to see what they could do. They said because the 2 year warranty expired 4 weeks ago there was nothing they could do.
Terrible product and SO overpriced considering how faulty it is!
Will be buying NUK instead.
Quick and easy to sterilize baby items
Stylish steriliser for kitchen tabletop. Doesn’t take up much space but is big enough to steriliser breast pump parts and a few bottles at once. Only takes a few minutes. Only annoying thing is the bottom gets black frequently so you need to clean it with citric acid every week or so.
Love the ease of use. Recommended
It works well but hard to clean
This steriliser generally works well but the problem is it is difficult to clean. I wash all the bottles very carefully. The brown stain starts to appear after 2 months especially on the bottom of the white plate. Now I have to wash with vinegar every day and still can't remove the stain. All the bottles and breast pump parts turned yellow. I'm worried as it provides unclean steam for every cycle. I believe this is not covered by the warranty. I'm thinking about replacing the white plate but unsure about the cost.
A terrible design
Purchased the 3 in 1 Avent Electric Steam steriliser for $214.99 from Farmers. A terrible design! The hot plate constantly turns a brown colour and smells burnt (we have to clean with vinegar every 2-3 days and it is tricky to remove the brown stain!) and my bottles have started turning a brown colour because of the burning hot plate. We follow all the instructions and put the correct amount of water on the plate before each use. Is also a pain having to remove the main part (where the bottles go) to place water in the base before each use. It would be sensible and a lot easier if Philips invented a funnel to tip the water into! A very basic product at an expensive price. Would not recommend!
Much like an explosive baby poop, this baby bottle steriliser has [Word Remmoved] itself twice! The switch on the first one broke within 5 months of use. We then bought a replacement which has the same problem with only another 5 months use. $100 per product is s lot of money for a faulty product as the reviews on this page attest. Severely disappointed and annoyed
Dont Buy ! dissapointed
we bought this for our first but,just two weeks stopped working and we had to change. second one was a whole new unit and it was working only for three weeks. we had to change this for the third time. we bought this from toys r us cairns. Now its leaking water from the middle basket. so they gonna replace this as a goodwill.. they said IT'S NOT COVERED UNDER WARRANTY
had too much hazels with this product for this six months.
Misunderstood - Huge help
These things seem to get bad press mainly because folks do not know how to clean them. A little white vinegar and sometimes some heat and we are golden!
We have Prem twins, and this thing helps us SIGNIFICANTLY.
The modular construction is flexible, it has a short run time and is very convenient.
Plastic and rubber/nitrile do need drying post cycle.
Waste of money
Bought the newborn natural avent pack on 2/12/16 and everything working well for a two weeks. Then the steam steriliser stopped working. Managed to exchange product on 27/12/16 ( thanks baby bunting you're awesome) and this morning 5/01/17 this one stops working ??? I think Phillips should recall the product as this is ridiculous I'm going to get a microwave steamer and stay clear of avent.
Worst thing I've ever bought.
By far the worst product I purchased for my babies. Not only does the machine leak the plate is so burnt I'm afraid to use it as like others have said my bottles smell like burning. I now cannot afford or have time to replace having new born twins so have resorted to a plastic box and sterilising tablets. May I add I followed every rule in the book.....cleaning more than once a week, wiping after use and correct amount of water
Don't waste your money
I have just went to turn my steriliser on, which is one week old, which worked this morning and I have followed the directions to a tee, is now unresponsive and in my words has blown up!
This happened to me 2 years ago as well, but after a few months with my first child's steriliser.
Having lost the receipt I am now severely out of pocket for two pieces of junk! I want a replacement sent. Have messages avent on facebook with photographs and videos of me testing it.
Bought this before my newborn arrived. One week in and the Base is all black bottles smell of burn and philips want me to send it back to them before they help. I must pay to post it to them so not only will I have no sterliser il have no bottles. They did offer to post me new ones but il be at least two weeks with nothing so il have to buy new stuff in that time anyway. The product has lots of stories like this it should be recalled .
Stopped working suddenly
Suddenly my avent 3 in 1 steriliser stopped working, no light no steam its just dead... bought it from Babies r us. We have been to Babies R us today but could not get satisfactoy answer. The product lasted for 10 weeks only. Not at all happy . You could not muck around going to shops to get it exchanged when u have a small baby with you . Its no point spending money on this.
Love the sterilizer
Don't listen to the bad reviews. I love this product. If you follow the cleaning instructions and wipe down the plate once it's cooled- this stops the build up.
I find it so easy to use! Very convenient and efficient. It also fits my tall dr browns bottles on a lean!
My only problem with it is the top part is advertised as clear- and mine is a kind of frosted yellowy colour. I really wanted it to be clear as advertised.
This product continually rusts I would have to descale after every use , not practical at all . Tried all avent recommendations to no avail, doesn't matter if you use purest water out. A busy mum of twins I am now using Milton till I can get into town and purchase a different brand.
Everything smells burnt - do not waste your money
We purchased the steriliser as part of the bottle starter kit. From the first time we used it the bottom plate rusted and everything smelt like smoked / burnt flavour.
We descaled it and have followed all the instructions to no avail.
We've tried to contact Avent several times and have got nowhere.
I was sent an email asking for our phone numbers then waited another week and found the staff member had gone on holidays. His out of office reply sent an email to the junk folder.
We've had to go out and buy a microwave steriliser which works perfectly.
I'm so disappointed in this product I should have read the reviews before buying it.
My Avent breast pump is not working properly now either. We've spent a small fortune on Avent and feel disappointed.
My husband is trying to sort the complaint out now. We're waiting for a different staff member to ring us back after calling them
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