Does the job, but not the premium experience I was hoping for...
I had a set of old rechargeable Philips hair clippers for about a decade which felt light and secure in my hands and did an okay job. Unfortunately the plastic guide comb is now brittle and breaking so I splashed out on a fancy set of these new Philips clippers with '400 length settings, 120 min cordless use, digital swipe interface...'
So the first thing I noticed is that even though there is a nice display screen, there is NO battery level indicator. Annoying, right? Even my Panasonic and Braun electric shavers since the 90s have had accur...ate battery level readings. According to the manual, the only time you get a battery indicator is when it's about to run out. I've now used the clippers to give myself a 4mm haircut five times. As this only takes me about 15 minutes each time, I've only charged the clippers twice - once before first use, and once before the fifth use just to make sure it doesn't run out part-way through the job. (If only it had a battery level indicator...) So yes, the battery does last for at least an hour. Unfortunately, my actual usage experience is not so great. Firstly, the motor intermittently changes speed. It normally has a lethargic motor speed, but every now and then, it randomly goes into a higher speed/pitch without any real change in the cutting load. I assume this higher speed is what it's SUPPOSED to be maintaining, so it's probably a fault with the product and I may take it back to the store to show them the issue. Regardless, it does cut my hair so it's still doing the job. Secondly, the design of the comb mount unfortunately results in cut hair getting trapped between the comb and body of the clippers, building up quickly and essentially pushing 'new' hair away from the comb blades. So you have to constantly stop and dislodge the hair which is trapped under the guides in order to make the clippers effective again - I have to do this every 20 seconds or so when I do my first pass, which I never had to do with my old clippers.
Questions & Answers
hi is this a run out model as they are selling every were cheap is there a new model coming out
Thank you for reaching out to us here. That is probably due to the fact that this is a bit of an older model, it came out in 2015. If you have any other questions, you can reach out to our colleagues at 1300 363 391 for Australia or 0800 658 224 for New Zealand. Our colleagues there will be happy and able to help you out with any questions!
The Philips Australia Team
Hi your reply was completely useless rang the number you gave did not know what day it is let alone anything else philips needs to lift your game very disappointed you should be able to look into this and give me correct information
Hi there, Kassey
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience. We can imagine this must be quite frustrating. If you require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
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