??!
3 photos
Philips Bodygroom Series 7000 TT2040/32

Philips Bodygroom Series 7000 TT2040/32

3.3 from 14 reviews

Performs as expected but is disposable

I bought it from the shaver shop and it performs well for 2 years until I noticed the battery wasn’t holding for long the charge so I contact philips just to find that the machine $120 is disposable and they will not change or touch the machine, lucky me I found the batteries in jaycar and make it work, anyway very disappointed of philips. Good product but bare in mind is disposable!!!

Purchased in January 2017 at Shaver Shop for $120.00.

Value for Money
Causes Irritation Yes
2 comments
Hi Alberto, Thanks for sharing this with us here. Although it's great to see that you like the shaver, we can imagine that two years is a bit short. We're sorry that our colleagues weren't able to offer you the solution you were looking for, but we have to advise against repairing the unit yourself, due to safety reasons. That said, thanks again for sharing your feedback. That's always much appreciated, as we're always Kind regards, The Philips Australia TeamI wasn’t aware of two years being a disposable model !!! My iPhone is from 2015 and still working fine !!!

Awesome machine

I've had body groomers before but they never were brilliant but I am glad I tried again because this baby is awesome. The comb is really comfortable for clippering down the legs, rear, arms and pits.....end up trying the #1 comb for this job and no comfortable prickles, rashes and I thought it was better for these areas than the #2 length comb which left the hair a bit too long and blunt and stuck into trousers.

The shaver end has a pivoting head so it hits all the bumps and dimensions of the chest real wet giving a close shave, once again, no knicks or cuts or rashes. You can go close to the nipples without drama. I didn't venture down to the male xxx zone with the shaver....still a bit nervous about that.

Battery life is excellent and recharges fast.

The shape of the groomer is awesome, fit well in the hand, a good grip, doesn't slip in the hand.

I'm stoked and would recommend it for guys wanting to get rid of the excessive hair that gets hot, sweaty, itchy.

1 comment
Thank you for taking the time to share some of the things that stood out to you whilst using this Bodygroomer, Mountainbiker73. It's appreciated! :) Kind regards, The Philips Australia Team

Perfect for the 'tender' areas

This body groomer is the best I have tried by far. The foil end gives a very close shave in all the areas I needed it for without risk of cuts.
The male xxx zone is a tough one to shave at the best of times.. with this I am able to shave very easily without incident.
I am yet to try the clipper end as this was purchased purely for body grooming.

1 comment
Hi Jaze, thank you for sharing your experiences with the Bodygroom! Great to hear you're such a happy user, especially in the 'tough zone'. ;-) Kind regards, The Philips Australia Team

Battery life is shocking

Only had it for three months and lately the battery won't even last for 2 mins after an over night charge. Keep trying to turn it back on and quickly turns its self off. Very frustrating I don't have time to go back to the shopping centre to try and get a refund ! Philips please sort it out! Thanks

1 comment
Hi Adrian, we're sorry to hear your Bodygroomer is acting up all of a sudden. We're not entirely sure how to fix this issue through this conversation and therefore, we would like to ask you to reach out to our support line. If you're located in Australia you can reach us at 1300 363 391, if you're located in New Zealand you can reach us at 0800 658 224. Hopefully, we'll be able to assist you there. Kind Regards, The Philips Australia Team

Battery life only last less than a minute

My product does not last more than 2 mins. Very disapointing. Feel duped. Only bought it as it was highly recommended by colleague. And only use it to trim my body hairs.

1 comment
Hello Dimitri, thank you for sharing your honest feedback here. We regret hearing that the battery of your Bodygroom doesn't seem to be functioning properly. We would like to assist you further with this. Therefore, we would like to ask you to reach out to us by phone on 1300 363 391. Our Consumer Care Team would be more than happy to look into the issue with your Bodygroom further. Thank you in advance! Kind regards, The Philips Australia Team

Terrible battery and after sales support.

After reading all the reviews it seems I may have ended up with a dud TT2040. When I put it on to charge, the green light will flash for 5 - 6 minutes then turn solid green before turning off..
When using the device I only get 2 minutes use before the light flashes red again and needs to be charged. This is only used for trimming my beard on size 4. I can't see how you are supposed to get 60 minutes use on a single charge when I can't even get 5minutes. Very disappointed with the battery life.
Also tried to call support on 2 separate occasions with zero assistance. For the couple of minutes it does work, it's great but the battery is beyond woeful.

3 comments
Hello John, Thanks for bringing this to our attention. That's a bit too quick for the battery to stop working. For how long have you been using the device? You mentioned that you have been in touch with our customer service already and that it didn't help. Can you explain what happened? Kind regards, The Philips Australia teamHi, I would like to update my review with a positive ending. Phillips contacted me not long after my post and after verifying the difficulties I had with the shaver, they promptly sent me a replacement body which is working great and most importantly holding charge. It's a shame that I had to call Philips on multiple occasions without a resolution and had to resort to posting my experience on a website before any action was taken to rectify the fault.Hi, John, thanks a lot for updating the review. Who doesn't love a positive ending? :-) We surely do! Our apologies for the hassle you experienced. We're happy it's solved now and we hope you'll be able to enjoy your bodygroom to the fullest. Once again, thanks! Kind regards, The Philips Australia team

Battery is hopeless

I use it for grooming body hair. After an overnight charge it runs for a few minutes before slowing down. I can't even get my entire chest groomed.
Philips have got to do better than this.

1 comment
Hi Greg, Thanks for taking the time to write us. We're sorry to hear that your Bodygroom isn't working the way you'd like to and we advise you to reach out to our product specialists on 1300 363 39, as they're more than willing to help you further. Please know that you can always reach out to us on Facebook and Twitter (@PhilipsCare) as well. Good luck! Kind regards, The Philips Australia Team

Great shaver - after sales support not the best

The shaver works fantastic. It does everything it says it does. No problems with the shaver till the battery suddenly died and would no longer hold more than a couple minutes of charge. The after sales support were initially helpful, advising me they will send out a replacement product. Fantastic I thought. However after numerous calls and emails and an advised maximum turnaround time of 10 business days i am now well passed a month and still left without a product. When ever I have asked to speak to a manager i have been advised that I cant and need to wait till its escalated. If it wasn't for this issue i would highly recommend the product.

1 comment
Hello Matt, we're sorry to hear about the difficulties that you have experienced. We like to get in touch and see if we can help you. We just sent you a private message, this way we can connect you with our local product experts to look into this further. We would like to hear from you. Kind regards, The Philips Australia Team

The ultimate manscaper

First off, the not so good side of things. The excuse of a User Manual is abysmal and far from the usual high standards one expects from Philips and presumably it's done to dodge having multi language support and smacks of woeful penny pinching - come on Philips you're way better than that! Getting replacement foil heads in a retail store in Australia is almost impossible but thankfully there are several great suppliers that sell over eBay and ship from Australian locations. The unit is marketed as Norelco in the US so the Norelco BG2000 or Philips TT2000 replacement foil head are the same thing just with different part numbers BUT be sure to get the genuine Philips/Norelco unit and not the cheap knockoffs from Asia. The genuine units are a light grey, not black or dark grey. Now the good news. This is arguably the best device for manscaping and yes fellas you can shave EVERYWHERE wet or dry even in the shower with the water running without your "gear" being at risk of accidental damage. The Philips blurb claims you should only use it below the neck and never on your face but I have to say maybe I've been lucky but if I go bogan and don't shave for a week such that my facial hair is to long for my Philishave (yes Philips makes the best facial shavers too) I have used the foil end of the TT2040 on my face and neck more times than I care to remember and never had any problems as it rips through the stubble without any fuss and despite what you'd expect gives a good enough shave to pass as a facial shaver, albeit still no match for a proper Philishave. Now this doesn't change the fact that Philips makes a point of saying do NOT do that so it's at your own risk but I'm putting out their for me at least it's fine to use it on your face and neck if you go slowly. No it's not as good as a Philishave (nor is anything else I've tried) but from my experience it isn't going to turn you into a Picasso lookalike. Naturally use it cautiously as no device is perfect but this is well worth the money. Like all Philips products, shop around for it as prices vary. When I bought my latest Philishave, a specialist shaver retailer had for $179 the exact same model a major department store was selling for $389 so I literally got it half price by shopping around. it's not clear in the morose instructions but the foil unit simply unclips if you pull it straight outwards by grasping the pretrimmers along the top and bottom edges and can be rinsed under running water, shake off excess water and clicked back into place, just don't press on the arched foil area when you reinsert it otherwise you'll dislodge the foil in the plastic housing and the blades with tear through the foil in minutes. All up though, worth every cent and gotta say love the feeling of keeping things trim all over... hair today gone tomorrow.

1 comment
Hi Stevo, Thanks for sharing your elaborate feedback. We like the fact that you told us about the pros as well as the cons of your whole experience with the product. That is something we can work with. We think you described the product very well and that this is useful for other potential customers. Thanks for taking the time to review the bodygroomer. Kind regards, The Philips Australia team

This is it, do not anything else.

Best product l have ever purchased, great control, excellent battery life, quick charge, trims, shaves and grades perfectly, a quality piece of kit, l have had for 3 years no problems, bravo Phillips!!!!!!

1 comment
Hi Dean, What a great review. We appreciate that you took your time to write these kind words about us. Happy to hear you love your bodygroomer! Kind regards, The Philips Australia Team

Cleaning

How do you clean it, these instruction are terrible everything else is good, it gives a nice smooth finish but would just like to know how to clean it with out breaking anything. Do you just wash it or do you need to remove head if so how do you do that

1 comment
Hello there. Thanks for submitting this question. This device can be cleaned under the tap. For a detailed instruction on how to clean the item, we would like to refer to the last 2 pages of this manual: http://download.p4c.philips.com/files/t/tt2040_32/tt2040_32_dfu_eng.pdf Check it out!

Awesome

This is the best product. Does everything I need, and does a great job. Very easy to use and clean. My wife loves it also. Highly recommend product, a must have.

1 comment
Hi Mark, Thank you for your kind words and feedback. We're happy to hear that the Philips Trimmer is serving you well. Kind Regards, The Philips Australia Team

Does some of what it claims - abysmal so-called user manual

Purchased this from Shaver Shop yesterday. OK to use, presume I will get better at it - don't expect to unpack it, whiz around with it and have a perfect shave - it's not going to happen.
Also, the so-called user manual, seeks to eliminate the written language and use little pictures showing how to use the product. Presumably this a a huge cost-saver for Philips in not having to print different manuals for different languages. However, this economy is achieved at too great a cost to the consumer. For instance, wanting to clean the shaver head and know how to remove the foil guard (for future replacement): page 6 shows a drawing of two fingers holding either the shaver head or the shaver foil (it is not clear which) with a black arrow showing from where the head or foil came from. There is no indication of how to detach the head or the foil from the unit itself. Lever it off with a screwdriver ? !!!
I would say this is the worst example I have seen of a company ditching its customers' interest in favour of its own.

1 comment
Dear Richard, sorry to learn of your disappointment and appreciate the time you have taken to provide us with valuable feedback, which will influence the design of our instruction manuals. If you require assistance using the Philips Body Groomer, please call our product specialist on 1300 363 391 (Option 1) or email us your question (philips.product.review@philips.com) or visit the frequently asked questions on our website (http://www.philips.com.au/c-p/TT2040_32/bodygroom-series-7000-body-groomer/support).

The Ultimate Body Groomer

If your looking for the best personal groomer this is the one. A two in one that can be rinsed on the sink. Very high quality stainless steal finish. Easy to use. Lacks cleaning instructions brochure. Other than that I recommend this Philips body groomer & I also recommend Philips irons.
Everything.
Lacks clear cleaning instructions.

1 comment
Philips MSRP in AU is DOUBLE that if the identical product in the US. Street price in the US is less than AUD $50 with free shipping. Cheapest street price I could find in AU is AUD$100 plus additional for shipping. Needless to say, I didn;t buy here. AU consumers being price gouged by Philips. Why?

Questions & Answers

My Phillips 7100 Series Showerproof body groomer battery died, how can I replace the battery?
2 answers
Hi, Abdul. Thanks for getting in touch about that with us here. We recommend having the battery replaced at an authorized Philips service center. Alternatively, you could reach out to our colleagues here about a replacement: AU 1300 363 391, NZ 0800 658 224. Kind regards, The Philips Australia TeamHi Philips Australia Team, Thank you for getting back, and providing the contact details of your colleagues, I will contact them to find more details and the nearest Philips Service Center in Brisbane. Kind Regards, Abdul.

Hi Is the TT2040 the same as BG2040?
1 answer
Hi there, No, these are two different models. If you'd like to know their differences, you can check out the following links: TT2040/32: https://www.philips.ca/c-p/TT2040_32/bodygroom-series-7000-showerproof-body-groomer BG2040/34: https://www.usa.philips.com/c-p/BG2040_34/norelco-bodygroom-7100-showerproof-body-groomer-series-7000 Kind regards, The Philips Australia Team

hi,i bought this product from shaver shop (QVB BUILDING),unfortunately it only charges for 5 min and shows solid green light upon using it stops within 5 seconds and blinks a orange light.how to fix this problem?
1 answer
Hi there Gaurav. We're sorry to see that you've been having some bad luck with your new TT2040/32, but thanks for letting us know here! To see how we can fix this best and quickest, we'd like to suggest reaching out to our consumer care colleagues on 1300 363 391(AU) or 0800 658 224 (NZ), or via the details on the contact page of our website: https://www.philips.com/c-cs/support-country-selector.html. Hope this helps! Kind regards, The Philips Australia Team.

Details

Philips Bodygroom Series 7000 TT2040/32
CategoryMen's Hair Trimmers / Personal Groomers
Price (RRP)$149.95

Visit official website - Download manual

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.