Presto

No AppleTV or Xbox Support! – How can this service not have an AppleTV or an Xbox app?! That alone is a total deal breaker for me. As Presto is owned and operated by Foxtel I'd expect a lot more for the money. Bring out the apps and lower the price and maybe people will leave other services but until then it's not something I'd use again.

Crap – Presto is the absolute worst streaming provider. If i could give minus 5 stars i would. You watch 1 episode if you are lucky before "player error" or whoops something went wrong....what a load of crap.

For technology as it is today - presto Is a Neanderthal – No auto play, only 2 devices never starts , technology is crap - way behind Stan and Netflix - program choice is good - -if u could watch them that is - keeps falling over won't let u log in - my biggest peave is no auto play - - in this day and age better quality is expected - will be cancelling ASAP - hung in there hoping for the lightbulb to go on with the presto team and to gain some improvement but it never came - - I'm done

Good While It Lasted – I had Presto for a year and it was not bad as far as content, and in my experience the only issue I had was the voices were always out of sync. Other than that it was hassle free. I watched it via a TBox so I cant comment on how Presto works via the app or Chromecast. But now I have heard Presto is closing its doors at the end of January 2017.… Read more ·  1

From there subscribers will be switched to Foxtel Play. Im not willing to pay the prices Foxtel Play are asking so I have cancelled my subscription with Presto. I guess it's just Netflix now!

PRESTO ENDING JAN 31ST 2017 – I have been very happy with Presto overall with a good movie choice and Mr Robot etc, and now they are ending the service on Jan 31st. Foxtel is just too expensive as I only want the sport channel which they will not offer on its own. Oh well off to Netflix then.  Show 4 replies

Presto is great – I have bought a fetch tv mighty, Presto and netflix it all work really well, stream without issues stan however has constant buffering issues, but i have had stan streaming issues also occur using a PC or laptop for a great viewing experience i suggest a fetch tv mighty, ( i am not in any way involved with fetch tv)  Show reply

Presto Scam!! Half Star – Presto is the biggest legal scam out there. Try to unsubscribe after 1 month free trial and they say I have no membership with them but still take out monthly payment that can't be stopped. They have my bank details but no membership. Reporting Presto to ACCC is my next line of action. What they are doing is fraudulent. NOT HAPPY JAN.!

Just Horrible – Signed up to the free trial and immediately know I won't be continuing subscription. The app for Samung Smart TVs is beyond awful. Search does not work correctly and displays totally unrelated titles. Only shows 3 programs at a time while browsing for something to watch. No "my list", no "recently watched". To top it all off, the streaming is very poor with frequent pauses. Not even worth $0.

Greedy and Desperate for your Money – I signed up for a free trial to Presto to compare the content and service to Netflix. Signing up was easy, but that's where the good news stops. The interface is alright, but not as good as that of Netflix. Streaming content constantly buffers so the service is essentially unusable. Unfortunately I forgot to cancel my free trial to Presto, so a… Read more

few months later I see that they have taken $15 out of my bank account. I get that it was my fault not to cancel my subscription, but it annoys me that Presto didn't send me any email to remind me that my free trial was ending and if I didn't want to be charged I would have to cancel my subscription. I guess they are so desperate and greedy for money they live of people forgetting to cancel their subscription. One thing for sure is that I'll never be returning to your awful service.

User interface is terrible – I subscribe to all three movie streaming services and Presto is by far the worst. I have resubscribed briefly to watch two shows they have I want to see but I am reminded of why I have cancelled this service previously. I am unsure why these issues persist, it seems common knowledge that almost all users begrudge the fact that Presto is hard to… Read more

navigate, doesn't offer continuous play and buffers half way through shows. It is slow, entirely un-user friendly and unless it steps up it's game, will never compete with Netflix irregardless of content. I live in hope that this merge with Foxtel play addresses these issues or you can have all the shows in the world, I still won't use your service.

It is so bad, the frustration of using it almost resulted in divorce – The interface is horrible. We have a free trial with Foxtel, but I have reset the password several times and entered the password countless times. If I get the password wrong it tells me, but when I get it right it does nothing. Even using the website is a horrible experience.

Avoid avoid avoid. Greedy and dishonest people – I know I direct debit will be charged. Therefore, I cancelled it on the day my subscription expired but the money was already charged from my credit card. I sent them an email on the same day but they refused to give me refund. If they are a company with good customer service, they should have given me back $15. However, they were waiting 2… Read more

days before replying to my email.

Such greedy and dishonest people. There is not even a phone number for me to call.

I'm done with you, PRESTO. I have a promotion code but I won't use it because you are the worst company.

Like renting a scratched DVD over and over again – Presto has great content but terrible user interface. It would be very rare to make it through a whole program without the streaming freezing or completely dropping out, regardless of what device I used. Often I had to log out and restart my device 15+ times in one sitting. It was so frustrating - it was like renting a DVD, driving all the way… Read more

home, putting it on only to find halfway through it was scratched... then driving back to the store to get another one... only to find that was scratched too!! Fifty shades of terrible. Stick to Netflix or Stan.

REMOVES SHOWS WHEN YOU ARE 1/2 WAY THROUGH THE SEASON – Don't waste your money people. Presto have removed a show I was half way through watching. It's sad that channel 7 and foxtel make it so obvious that they've invested **** all into Presto. They've just created something extremely basic in order make money. Don't even get me started on the functionality...

Hopeless – Just can't watch anything with out having to re start it all the time. Netflix and Stan work 100% on same device iPad Air but this presto really need work. It's not worth anything if it's not working.

AS4044 – Tried to join presto on their 1 month free trial but everytime I attempt to login error AS4044 appears telling me I have no account yet if I attampt to register again it reads account already exists. Total waste of time. No surprise the business failed...

Terrible. Just a waste of effort and money – Used Presto for the first time tonight. The site or its servers just keep crashing. I can't load ANY content. I watched two episodes of a series I was interested in following but after that there was an endless "Loading Symbol" on the screen and the image quality itself was poor. To make it worse, you have to shut everything down and log back… Read more

in again to access the menu. But literally nothing that I chose would play. Words cannot convey my loathing for anyone who had anything to do with this fiasco of a "product".

So many UI issues – If it's not the app - it's the website. Always crashes, can't remember the last place. In terms of Stan or Netflix - this one just can't keep up in terms of user experience. I won't be using after trial. Shame because the content is good.

No new movies – Presto is a waste of money, same movies for the last 2 months with maybe one of 2 crap movies added. Better selection of movies on free to air tv. At a friends house looking at their Netflix and so much better. Time for a change I be thinking.

Same cost as Netflix and Stan but not worth 1 cent – Consistent pauses [dial-up flashbacks] and can not keep track of what you watch...stops mid episode and then resumes from episode 1 of a season regardless of what episode you were watching. Very disappointed.

Don't bother – We've been trialling the different streaming services over the past year or so. We tried Stan first as we got a free subscription, and were very pleasantly surprised. The interface worked well, the streaming worked well (we are not on NBN)... everything just worked. We next tried Presto, and its just terrible. The user interface overall is vastly… Read more

inferior to the competition, and when you hit "play next episode" it will play the last episode from the point you finished - EVEN IF THAT IS LITERALLY 1-2 SECONDs! And then you can't escape the video interface to choose the next episode. That feature just does not work. It logs me out constantly for no reason, it is difficult to find content because the sorting is strange, and it is a pain to navigate to the previously viewed content to pick up where you left off. We've also encountered the mysterious buffering issue on and off.

Also - this may be a matter of preference - but the movie and tv selections on there are just not interesting to me. My family only found one show of consistent interest and quality - Mr Robot.

Its just a very poor service and you can tell foxtel have done a half-@r5ed job at it because they want to keep their monopoly on the payTV market. Current subscribers beware - they are about to move to a new pricing model which is significantly more expensive than the current rates (and Presto is already more expensive than the competitors).

Honestly, this is not worth even bothering with a free trial subscription.

Buffering no playlist – Cannot watch anything on presto at all. cant even start an episode of anything. Just buffering. Netflix and stan are working perfectly. its totally useless. as soon as free trial ends im getting rid of it. its a real shame because they have some good programs. Sort it out Foxtel.

From bad to worse – Tried to re-open my member ship - couldn't even do that!! Samsung have just dropped the App from their televisions for exactly the same reason everyone is complaining about, terrible and no support. When are Presto actually going to communicate verbally and fix the issues. What a dud!!

Rubbish – Compared to Netflix & Stan, Presto is absolute rubbish. Get rid of the pin as it's completely unecessary & get continous play for TV shows. Also fix up the log in issues as it continually logs me out. Issues also with resuming an episode as I have to refresh the app everytime I hit pause. Doesn't load a TV episode properly either when I'm in the… Read more

middle of it so I have to refresh & the forward through, wait for the buffering & then play. Zero of these issues with Stan or Netflix. In fact have zero issues with Netflix & Stan.

Presto is broken ! – I'm trialling both Netflix and Presto at the same time over the past 3 nights - using PS4, Fetch and Apple Mac. No issues with Netflix with constant streaming, but Presto had issues with buffering every few minutes - even after changing the Presto settings to low resolution speed. With Apple Mac, again Netflix no issues, but Presto - doesn't even allow me to press play - even after installing the latest Adobe flash as prompted.

Useless – Trying to watch a movie and its pausing/buffering every 30 seconds. Why should I waste my time checking devices and connections (we have NBN and a new smart TV) when Netflix worked perfectly - its obviously Presto that is the issue. Totally useless, not worth the trouble. No wonder it will soon cease to exist.

Presto keeps on buffering – This is so funny. I was looking for solutions to why Presto keeps on buffering and all I find are other people complaining about this issue. It must mean that it's not my internet connection having problems, IT'S PRESTO THAT LITERALLY JUST SUCKS! I'm also watching season 5 of Buffy and presto just manages to make the experience as painful as… Read more

possible. I don't have the same buffering issue with Netflix and Stan. I would have expected Presto to fix this already by now, but it seems the classic "forward this concern to technical support" reply is provided. What a joke. After my subscription ends, I probably would not renew and would tell my friends to avoid this crappy service

keeps loading every minute – Just like everyone else says, it keeps buffering every few minutes. It starts loading and often gets stuck on loading. I was going to pay for this after my free trial, but not with it stopping so often. How can they actually expect people to pay for this. I'm trying to watch Little Britain. I've been trying to watch it for the past 2 days. When… Read more

it is working it's very blurry and then it starts loading. I do not have any issues with Netflix.

I have a very fast NBN service with ethernet connection (wired). I have NO problem with any other streaming - Youtube, SBS Online, ABC iView, Netflix etc, are all perfect. It's only Presto.

I have read your buffering guide and it does not solve the problem. With so many people saying the same thing please recognise that there is a problem. It makes absolutely no sense to expect people to go through all those troubleshooting steps when everyone is saying they are experiencing NO issues when streaming from other services. It only causes further frustration because it indicates that nobody at Presto Support is listening.

Only just started buffering – I signed up for a free 6 month presto package, knowing i would have to pay if i didn't close membership before it ran out. I decided to keep it as we have cable so have not experienced any buffering issues. (Our internet speed tested on http://testmy.net/results has just confirmed we have 35.9mbps ).Now that the trial period is up and we are being… Read more

charged for the month i am experiencing buffering suddenly. It is thoroughly annoying and i have followed all the instructions on the presto buffering page including disconnecting from the ethernet cord- (which the device is directly plugged into). No other computers were running at the time so i know that there was no competition for the more than adequate internet speed. How do you explain this sudden downgrade in my service Presto? if you cannot fix this, i will cancel my subscription and move to Stan because i am not prepared to tolerate buffering.

Added afterwards- to be fair i am updating my review. I found that Presto worked well still on my computer but not on my ps4 and television which is where we were having the problem. i was not able to work out how to delete the presto app and reload it on my ps4. Today i googled how to do this and will include it here in case it helps others :4. Uninstall the Presto App and then reinstall the app:

Highlight the PRESTO application on PlayStation Homepage

Press MENU

Select DELETE

Reinstall from the Playstation Store

Once i was able to implement this, Presto worked perfectly again. it would be useful if this info was included on your buffering page Presto.