Presto - total waste of time!
Don't waste your time & /or money. Content is years old & other steaming services have better at a lower cost.
No AppleTV or Xbox Support!
How can this service not have an AppleTV or an Xbox app?! That alone is a total deal breaker for me. As Presto is owned and operated by Foxtel I'd expect a lot more for the money. Bring out the apps and lower the price and maybe people will leave other services but until then it's not something I'd use again.
pisssed off user
Presto is the absolute worst streaming provider. If i could give minus 5 stars i would. You watch 1 episode if you are lucky before "player error" or whoops something went wrong....what a load of crap.
For technology as it is today - presto Is a Neanderthal
No auto play, only 2 devices never starts , technology is crap - way behind Stan and Netflix - program choice is good - -if u could watch them that is - keeps falling over won't let u log in - my biggest peave is no auto play - - in this day and age better quality is expected - will be cancelling ASAP - hung in there hoping for the lightbulb to go on with the presto team and to gain some improvement but it never came - - I'm done
Presto Scam!! Half Star
Presto is the biggest legal scam out there. Try to unsubscribe after 1 month free trial and they say I have no membership with them but still take out monthly payment that can't be stopped. They have my bank details but no membership. Reporting Presto to ACCC is my next line of action. What they are doing is fraudulent. NOT HAPPY JAN.!
Signed up to the free trial and immediately know I won't be continuing subscription. The app for Samung Smart TVs is beyond awful. Search does not work correctly and displays totally unrelated titles. Only shows 3 programs at a time while browsing for something to watch. No "my list", no "recently watched".
To top it all off, the streaming is very poor with frequent pauses. Not even worth $0.
Greedy and Desperate for your Money
I signed up for a free trial to Presto to compare the content and service to Netflix. Signing up was easy, but that's where the good news stops. The interface is alright, but not as good as that of Netflix. Streaming content constantly buffers so the service is essentially unusable. Unfortunately I forgot to cancel my free trial to Presto, so a few months later I see that they have taken $15 out of my bank account. I get that it was my fault not to cancel my subscription, but it annoys me that Presto didn't send me any email to remind me that my free trial was ending and if I didn't want to be charged I would have to cancel my subscription. I guess they are so desperate and greedy for money they live of people forgetting to cancel their subscription. One thing for sure is that I'll never be returning to your awful service.
User interface is terrible.
I subscribe to all three movie streaming services and Presto is by far the worst. I have resubscribed briefly to watch two shows they have I want to see but I am reminded of why I have cancelled this service previously. I am unsure why these issues persist, it seems common knowledge that almost all users begrudge the fact that Presto is hard to navigate, doesn't offer continuous play and buffers half way through shows. It is slow, entirely un-user friendly and unless it steps up it's game, will never compete with Netflix irregardless of content. I live in hope that this merge with Foxtel play addresses these issues or you can have all the shows in the world, I still won't use your service.
It is so bad, the frustration of using it almost resulted in divorce.
The interface is horrible. We have a free trial with Foxtel, but I have reset the password several times and entered the password countless times. If I get the password wrong it tells me, but when I get it right it does nothing. Even using the website is a horrible experience.
Avoid avoid avoid. Greedy and dishonest people.
I know I direct debit will be charged.
Therefore, I cancelled it on the day my subscription expired but the money was already charged from my credit card. I sent them an email on the same day but they refused to give me refund.
If they are a company with good customer service, they should have given me back $15. However, they were waiting 2 days before replying to my email.
Such greedy and dishonest people. There is not even a phone number for me to call.
I'm done with you, PRESTO. I have a promotion code but I won't use it because you are the worst company.
Like renting a scratched DVD over and over again
Presto has great content but terrible user interface. It would be very rare to make it through a whole program without the streaming freezing or completely dropping out, regardless of what device I used. Often I had to log out and restart my device 15+ times in one sitting. It was so frustrating - it was like renting a DVD, driving all the way home, putting it on only to find halfway through it was scratched... then driving back to the store to get another one... only to find that was scratched too!! Fifty shades of terrible. Stick to Netflix or Stan.
REMOVES SHOWS WHEN YOU ARE 1/2 WAY THROUGH THE SEASON
Don't waste your money people. Presto have removed a show I was half way through watching. It's sad that channel 7 and foxtel make it so obvious that they've invested **** all into Presto. They've just created something extremely basic in order make money. Don't even get me started on the functionality...
Just can't watch anything with out having to re start it all the time. Netflix and Stan work 100% on same device iPad Air but this presto really need work. It's not worth anything if it's not working.
Tried to join presto on their 1 month free trial but everytime I attempt to login error AS4044 appears telling me I have no account yet if I attampt to register again it reads account already exists. Total waste of time. No surprise the business failed...
Stole my money.
Stole my money, horrible customer service. Wouldn't give a refund. Avoid these crooks. Oh and the log in process on smart TVs is horrible.
Terrible. Just a waste of effort and money.
Used Presto for the first time tonight. The site or its servers just keep crashing. I can't load ANY content. I watched two episodes of a series I was interested in following but after that there was an endless "Loading Symbol" on the screen and the image quality itself was poor. To make it worse, you have to shut everything down and log back in again to access the menu. But literally nothing that I chose would play. Words cannot convey my loathing for anyone who had anything to do with this fiasco of a "product".
So many UI issues
No new movies
Presto is a waste of money, same movies for the last 2 months with maybe one of 2 crap movies added. Better selection of movies on free to air tv. At a friends house looking at their Netflix and so much better. Time for a change I be thinking.
Same cost as Netflix and Stan but not worth 1 cent
Consistent pauses [dial-up flashbacks] and can not keep track of what you watch...stops mid episode and then resumes from episode 1 of a season regardless of what episode you were watching. Very disappointed.
We've been trialling the different streaming services over the past year or so. We tried Stan first as we got a free subscription, and were very pleasantly surprised. The interface worked well, the streaming worked well (we are not on NBN)... everything just worked. We next tried Presto, and its just terrible. The user interface overall is vastly inferior to the competition, and when you hit "play next episode" it will play the last episode from the point you finished - EVEN IF THAT IS LITERALLY 1-2 SECONDs! And then you can't escape the video interface to choose the next episode. That feature just does not work. It logs me out constantly for no reason, it is difficult to find content because the sorting is strange, and it is a pain to navigate to the previously viewed content to pick up where you left off. We've also encountered the mysterious buffering issue on and off.
Also - this may be a matter of preference - but the movie and tv selections on there are just not interesting to me. My family only found one show of consistent interest and quality - Mr Robot.
Its just a very poor service and you can tell foxtel have done a half-@r5ed job at it because they want to keep their monopoly on the payTV market. Current subscribers beware - they are about to move to a new pricing model which is significantly more expensive than the current rates (and Presto is already more expensive than the competitors).
Honestly, this is not worth even bothering with a free trial subscription.
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