PROCCTV
Verified7 reviews
PROCCTV is now under new ownership, effective 19 December 2024.
The team at ProCCTV were professional to deal with and were able to deliver a security and surveillance solution that met the needs of our business both financially and to our specific requirements. Thank you Chris Show reply
Procctv are amazing!! Kenton provided us with fast, efficient customer service when our system required servicing. Our technician was Braiden....friendly, professional and a pleasure to do business with...thank you PROCCTV!! Show reply
the experience was really fantastic quick and easy. from the first enquiry to installation with ant cant say enough good things about this company. cheers Show reply
Terrible cameras provided – STEER CLEAR OF THIS COMPANY ! This company is such a disappointment. Cameras stop working on exactly the 2year mark. Warranty shows 3yrs on the cameras ,they say are 12months warranty only. Now I understand why they were soo pushy in wanting us to give them good reviews and reposting on socials to give them a good rap. I would steer clear of this… Read more
camera and their products if you want cameras to work long term. They are definitely into to make money and when the cameras stop working they are refusing to replace or help out . Unless we want new cameras installed . I will be reposting on all socials to advise.
Terrible after sales service – After sales service was awful. No staff available to sort out issues.
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Unprofessional - under quote and cancel install – Contacted them 7 months after first initial contact due to being assaulted outside my home. Received an updated price on a quotation, accepted it and waited more than the claimed 24hours to have this booked in. Contacted them and was booked in for install. Today, a week before the scheduled install I am contacted by a person who said “we can’t do… Read more
the job” “we have under quoted and the person no longer works here” ummmmm how unprofessional is this, blaming someone else and not upholding the business quote. Upon calling him to discuss he basically fobbed me off saying I’m not doing the job, you can pay much more or go away. So so so unprofessional!
I would NOT recommend this company to anyone! They underquote, try to upsell multiple times and then don’t even go ahead on the accepted agreed quote.blame others and not take ownership of their own pricing.
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Excellent service and installation by PROCCTV – PROCCTV is an excellent company to deal with, they really know their stuff. There engagement with us prior to installation was first rate, everything could be organised over the phone prior to installation. On the day of installation they were on time and very knowledgeable. The installers Anthony & Brandon were very neat and quick and had 5… Read more
cameras and 6 smoke alarms installed in a matter of hours. Once the system was installed Brandon installed the 2 apps onto our phones and took my wife and I through how to work the apps to get the most out of our system. My wife and I are very happy with the work PROCCTV did and the quality of the system they installed was top quality. We would recommend PROCCTV to anyone who is interested or wanting to install a CCTV system or smoke detectors.
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