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Pure Hair Extensions

Pure Hair Extensions

3.7 from 70 reviews

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Reviews

Review distribution

5 star
42
4 star
7
3 star
1
2 star
1
1 star
19

INLOVE

published

Best hair extensions Ive brought so far! The quality of the hair feels amazing and super soft. There was no shredding at all I would definitely recommend these hair extensions.

Store LocationPure hair extensions

The reviewer stated that an incentive was offered for this review


Sophie J.

Sophie J.Perth, WA

Worst customer service and quality!

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationOnline purehairextensions.com.au
See all answers

Kezza

KezzaGreater Melbourne (Inner), VIC

  • 2 reviews

Rip off

published
Product Quality
Customer Service
Store LocationPure hair extensions
Siobhan

SiobhanPerth, WA

Perfect solution!

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPure Hair Extensions
See all answers

The reviewer stated that an incentive was offered for this review


Teresa

TeresaSydney, NSW

Amazing! What a transformation!

published

My daughter ordered Pure Hair extensions for her special birthday party, I was sceptical...... but I have to say, they looked amazing, there’s is no way you could tell she had them in.
Her hair transformed into a beautiful full curly hairdo, so natural and easy to use.
Would highly recommended them!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
See all answers

The reviewer stated that an incentive was offered for this review


Worst quality hair extentions i have ever bought

published

Item is certainly not as described. Very poor quality. I bought the 24" Delux "human hair extentions" within 5 minutes the extentions went ratty and knotty and looked like poor quality synthetic hair. Customer service is absolutely disgraceful. The extentions look and feel disgusting. If they are not brushed every 10 minutes they seperate and are like barbie dolls hair!. Report has been made, im pursuing my refund.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationPure hair extentions online
See all answers
2 comments
Pure Hair Extensions
Pure H.Pure Hair Extensions

Hi Candias, all of our hair extensions are made from 100% human hair. We do not sell synthetic hair extensions. Please email enquiries@purehairextensions.com.au so we can assist you further.

Candias
Candias

Prompt and as expected

published

I purchased an extension pony tail from Pure Hair last week. It arrived promptly and the quality is as expected . The pony tail extension features a clip and extra piece of hair attached for coverage . I’d recommend it to others who are after a boost to their high pony tail designs.

Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


I love them

published

they match my hair perfectly and they arrived very fast. they feel so soft and amazing quality. i wish they were a bit longer but they look amazing. very happy :)

Product Quality
Customer Service
Store LocationPure Hair extensions

The reviewer stated that an incentive was offered for this review


Frosty F.

Frosty F.Hunter Region, NSW

Disgusting

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPure Hair
See all answers
Sue

SueSouth East Queensland, QLD

  • 2 reviews

Absolutely love my tape extensions

published

I’ve bought Pure Hair Extensions and have not been disappointed once. I’ve tried other extensions, though they were good, they don’t compare to the quality of Pure Hair. Love it!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWestern Australia
See all answers

The reviewer stated that an incentive was offered for this review


k r.

k r.Peel, WA

  • Verified customer

AIl round A+ quality and service!

published

I absolutely love my new hair extensions I purchased from Pure Hair Extensions! The quality of them is excellent, the colour is absolutely perfect & the first true platinum blonde set that I haven't needed to recolour (bleach & tone) in order to wear them plus super fast delivery! Very Happy thanks Pure Hair Extensions!

Product Quality
Customer Service
Return Claim MadeNo
Store Locationonline
See all answers

The reviewer stated that an incentive was offered for this review


I love these hair extension

published

I love love love these hair extensions, I have been using hair extensions since I was 14 and have had some horrible quality ones, ones that felt horrible, fell apart, didn't blend well with my natural hair, ect... but these are beautiful, soft, perfect and fills in with my natural hair perfect I cannot reccomend anything other than pure hair <3

Product Quality
Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Donna

DonnaMid North Coast, NSW

Awesome

published

I am so happy with my awesome quality hair extensions they are very soft and not tangled and they came in a net with great packaging. The postage was extremely quick. I will be making more purchases.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPure Hair Australia
See all answers

The reviewer stated that an incentive was offered for this review


Alicia

AliciaSydney Surrounds, NSW

Love how thick the clip in extensions are.

published

I have been using Pure Hair Extensions for over a year in my business doing wedding hairstyles.
I love how thick they are and that I have many options for length, colour and volume and price.
These have been such a great affordable option for my brides and I will continue to use them for many years to come

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
See all answers

The reviewer stated that an incentive was offered for this review


Gordie

GordieGreater Melbourne (Outer), VIC

  • 2 reviews

Best customer service

published

I ordered the full head of clip-ins, they arrived within a few days and I noticed the quality. The only issue was I had ordered the wrong shade. I put it aside (never worn) and forgot about it due some personal issues I was absorbed in. There is a 30 day return policy and the time had elapsed. I emailed the team and explained my predicament. Madi emailed me promptly and asked me to return the product. I did, and when it arrived she emailed me again and to let me know that she was posting out another one which just arrived today. I am so impressed with their speedy service and prompt replies to emails, and overall integrity. I am also very happy with the quality of the product too. Recommend.

Product Quality
Customer Service
Return Claim MadeYes
Store Locationonline
See all answers

The reviewer stated that an incentive was offered for this review

Hedi

HediSydney, NSW

Honestly this is perfect and now I can't live with out it

published

This is the best and most easiest to apply on your own hair extensions, I ordered and recieved thenext day. I can't believe I haven't brought these earlier. NO MORE sitting in a hair salon every 4 weeks for the whole day to put in and take out hair extensions and pay tripple the price.
The product " the hair extensions" is absolutely amazing it is the best quality in my opinion from what I have previously had.
Honestly I can't express enough how good these are. I will definitely buy different colours
I love them!!

Product Quality
Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Maire

MaireMetropolitan Adelaide, SA

Trust the negative reviews about the hair from this company.

published

I first purchased micobead hair extensions within 2 weeks lost so much hair so i decided to purchase the tape in hair. Within the first 2 weeks clumps of hair were falling out everytime i washed/brushed my hair. I contacted them via email and the response was they were sorry and that hair is expected to fall out especially on first use. Its been 4 weeks and everytime i was my hair im left with at least 5 clumps of hair, its like im a magician with a never ending handkerchief but this time its with hair.

Return Claim MadeNo
Store LocationOnline

Excellent hair quality

published

I will say as a hairdresser the hair quality is fantastic! Although was not happy with the amount I thought in grams I was receiving, the company re assured was a mistake sent me a whole new set free the customer service and support from the owner himself was really good
Thank u again for your care and consideration

Product Quality
Customer Service
Return Claim MadeNo

Gabby

GabbyIllawarra, NSW

Fantastic quality, speedy delivery! Complete satisfaction!

published

I was kept up-to-date on the shipment of my product on a regular basis and received it earlier than expected! The quality of the product was fantastic and well packaged

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPure Hair Extensions online
See all answers

The reviewer stated that an incentive was offered for this review


Bad quality and terrible customer service

published

Absolute waste of money I put the individual extensions in my clients hair within 2weeks they were all snapped and thin. I have been doing extensions for over 10 years I have never seen anything like this I contacted the company and they said there was nothing they could do as the hair was used, in order to know something is faulty you need to use it first. Terrible customer service as I never heard anything back after my last email I have had to compensate my client with new hair as i couldnt leave her hair looking like that not the quality we where promised at all.

Product Quality
Customer Service
Store Locationpure hair extensions
1 comment
Pure Hair Extensions
Pure H.Pure Hair Extensions

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