RACO Cookware

the website does not use the universal standard for measurements of their cookware, therefore I purchased an incorrect sized pan for my needs. Their customer service was 0/10 . I had to pay $20 to post it back to receive a refund of $35 . just not a good experience , Show details

I purchased a set of Raco Saucepans, a 3 piece (16, 18 and 20cm) as a trial to see how they would go. I got the Stainless Steel "Reliance" range, which is economical, but still has lifetime warranty. The base is weighty, but not overly heavy. Cooking is even. I seasoned the pans with oil and salt first, even though this is not necessary… Read more

really. Stainless Steel is nice to cook with. It is not non-stick without oil, but it heats evenly and is pretty easy to maintain. I think people get confused with non-stick, stainless and other options. Treat stainless steel like you would cast iron. Season it with oil, expect it to slightly discolour with use (it gets a kind of golden hue to it over time) and take care of it, and it will take care of you. Overall I was happy enough to also buy a 32cm wok and a 28cm sauté pan from the same reliance range. Had them only a few months, but I have been really happy with Raco quality. Just have to remember stainless steel, when heated, is not actually stainless and you do have to look after the pans and maintain them. A lot of commercial kitchens use stainless steel, and I can tell you they are discoloured with use over time, but just keep the burnt stuff off them and the discolouration is pretty even, mainly where oil is used, and they just work well.

Awesome – Im not sure why there are negative reviews because I love my non stick saucepans. Ive had them for about 4 months and use them all the time. They are so light to pick up which is wonderful. Ive never had any melting of the outside and the inside is just as new as when I bought them. I dont use any metal utensils in them only plastic :) Show details

My saucepans are perfect – Don't know what the negative reviews are for. My saucepans have no plastic on the bottom. No smell when cooking. No bad effects to my glass cooktop. Highly recommended. Jen Show details

The coating on the pots started peeling off after a month. One of the pots has warped - so no longer round. The pans don’t wash well whether by hand or dishwasher. They are not dishwasher safe. Worst pots and pans I have ever bought - over priced, and over rated. Disappointed Show details

AVOID!!! No such thing as a lifetime warranty – Absolutely the worst cookware, I bought an expensive set and the non stick coating came off, it started to chip at the edges and they denied my replacement request, honestly don’t waste your money on this - it’s a very disappointing product Show details

raco pans ruined my new cooktop – Bought a full set of induction raco cookware, the pans have small circles underneath that melted over our brand new induction stovetop. The plastic adhered to our glass. Definitely wouldn’t buy anything from Raco again Show details

Paint on bottom of frypan melted & has destroyed glass cooktop – I purchased 2 RACO pans a few days ago. Second time using one to cook breakfast on a medium heat, the paint on the bottom melted and is now stuck on my glass cooktop. I’m so upset right now. Ive been using a couple of cheaper pans for years with no issues but decided to splurge on a nice set. What a disaster, im too scared to use the other one now for fear it will also melt. I’ve never heard of this happening before. Show details

Not what I paid – I thought this was actually going to be non stick, but it is no better than the cheap stuff from the supermarket. The no stick coating lasted about a month. I will never buy their stuff again. Show details

WOULD GIVE ZERO IF I COULD: Raco does NOT stand behind their products. RIPOFF SCAM COMPANY – I purchased over $350 of Raco products. Used pans for 6 months, np. Then I used - ONE time only - a frypan from one of their other Raco lines. SCORCHED beyond belief - unable to get cleaned - ruined. Only had made rice. I wrote FOUR times - sent required pics - they repeatedly asked for more info, I sent all. Finally they sent a response I need… Read more

to purchase THEIR CLEANING product to clean the destroyed pan. THEN they wrote and said thAt email was a mistake (when I called them on it). One year later STILL no response. They are HORRIBLE - NEVER responded. Shameful. So disappointing. I only asked to replace with identical pan from the line that worked - OR refund. Shame - I will NEVER use this company and will warn EVERYone. APPALLING treatment, shabby product.

Toxic Fumes – We have used this saucepan 3 times. Each time toxic fumes have filled our kitchen and living area. The saucepan has been well washed each time but it still gives off the fumes. Haven’t contacted the company yet but intend to. Show details

Sticking guarantee for non stick pan – Was conderately comparing this product (made in Thailand) to Teflon made in France, this item at time of purchase was slightly more expensive by a couple of $. Less than a week later everything I cooked on, all sticking to the pan. I have Teflon and Jamie Curtis pans too, which are still greatly functional in terms of quality. I cook using rubber… Read more

spatula to prevent scratching and peeling the lead/plastic coating and cooking on moderate heat.

So will not recommend this product!

Garbage – Brought pot set 10 months ago, only use nylon tongs and spatula, non stick coating coming off, can scratch it off with your fingernail. Pots are awful, they’re tarnished and screws are broken in the handle. Sent them an email with all the photos required, get an email back saying the pots been on a too high temperature, they offered a replacement… Read more

pot, not the same size as what I had. So I’ve thrown the entire set out and brought a different brand. I’ll never touch raco again.

You can’t responsibly dispose of their non-stick pans – My local council and local recyclers do not accept non-stick pans therefore Meyer Cookware need to take greater ownership over the end of life for its products. If non stick cookware can’t be recycled then you shouldn’t make then or partner with someone that can ensure they can be recycled at the end of their life. It’s irresponsible to create a… Read more

product that will ultimately end up in landfill. People don’t think of the end of life of a product at time of purchase so don’t push this responsibility onto the consumer.

Good Value – I bought my Raco cookware as a bundle of 4 saucepans in 1982. The build quality is superb. I have had to replace 2 handles. That's it, I have been fortunate in being somewhat of a gypsy, living and working all over Australia and my sauce pans travelled with me with ease . there is a dint on the second smallest pan but came from a drop on to the concrete floor of my abode,(a shed). Show details

Product faulty – Used frypan for frying onions and eggs about 10 times. Coating starting to lift off! Is the coating too thin? Is it unhealthy? Has this been an issue for other users?

Terrible, constantly sticks – Bought 3 frying pans. Absolutely useless. Every time I try and fry an egg it sticks and needs scraping off. Cooking a steak results in a horrible brown stain, even stains where there's splatter . Show details

Excellent customer service – I have had my Raco saucepans for seven years, only recently did I need one replacing due to a broken weld on the handle. I cannot fault Raco’s customer service team, they made the whole process simple and they were very helpful to deal with. These saucepans have a lifetime guarantee and a replacement was sent within one week. Highly recommend both their products and customer service. Show details ·  1

Fantastic products, fantastic customer service – Raco cookware company have great customer service. They respond very quickly to a warranty claim without any questions. I have used their products for years and I love them, very good quality, easy to use and very easy to clean. I never have a problem with food sticking to them.  Show details

Excellent product – I recently purchased a Raco 20cm frying pan and its the best I've ever had for a very long time. Very fast cooking time and no cooking oil is exceptional. Just love it ! Show details

not happy – I bought the RACO made in Italy 30cm frypan. It was not cheap, but should have been. I have used it twice and will be throwing it out. It didnt spread the heat across the outside of the pan even though on gas and a big gas ring. Everything stuck even on low settings. Tried to cook poached eggs last night and they stuck. Have already ordered… Read more

a neoflam pan this morning as I know I can trust it to not stick. Unfortunate as I still have my original 40 yo Raco stainless Steele saucepan set.

Don’t bother – Completely false advertising, everything sticks to it. Unless use with loads of oil everything sticks and burns, I’m a chef and I know my product, will never buy again. I’ve seen cheaper frying pans do better Show details

Non stick pan – Bought Raco porcelain fry plan eggs stuck first time I used it forty bucks was cheap but was a waste of money when you consider it is supposed to be a NON STICK fry pan Show details

Raco Stonedforge pan – I bought this product 6 months ago. Before long the nonstick nature was soon lost. I do not use high heat and wash thoroughly after every use. On writing to Raco they determined that it was due to use in high heat and oil residue. I would not buy this brand again. They are expensive and i have Cheap $20 pans from Aldi that work for years and years. Show details

Great lightweight non-stick frypan – I bought this frypan in spite of the reviews here and I'm glad I did. It was half price and it has so far proved to be a great buy. Don't be put off by these silly reviews. The product I bought was a Raco Bravo 24cm frypan/skillet. It is light and awesome too use, cooks beautifully and cleans easily. What more can you ask for? Show details

Terrible quality and service – I purchased two Raco ceramic frying pans from BigW. Within three weeks thay were both impossible to clean. I always use moderate heat and silicon utensils. I followed the care instructions to the letter and they still got a coating of sticky residue that will not come off. Customer service suggested using a 3 to 1 mix water to detergent to soak,… Read more

I'll let you do the maths but that's an expensive way to get your pans clean, they also wanted heaps of photos (so they could claim misuse no doubt) and a 10 day wait for an answer. The pans are going back to BigW for a refund and I'm going to find a brand that wants my business.