Pice of shi**
Don’t give them any money these guys are rip off had really bad experience bad customer service not worth the money you gonna spend totally waste of money and time
Purchased in February 2021 at Pain Stop for $370.00.
Real hybrid-2 REAL Crap box
Bought from Samir ( Afgani guy)in perth, lot’s of issue in real hybrid-2, Dealer said Contact the company and company said contact the dealer, really frustrating and bad experience , both blaming each other and customer was in Limbo, very bad experience.
Purchased for $370.00.
Utter Rubbish product
Before buying - a lot of sales personnel come up with tall claims which they fail to deliver.
- Remote - Very poor quality. No guarantee/warranty after 6 months. Reason given - "It could get bad from physical damage so we don't cover it at all. You can buy another one."
- Customer Service - never answers the phone. Emails generically answered - never address the topic. Suggest Skype 24x7 support - same as phone. Will keep you waiting for 30 mins and then never answer.
- Subscription - they would make you buy for 2years and then the box would ...
Purchased in July 2019.
Utter garbage box
This is the utter garbage box and even worse is the customer service. The rep kept on insisting me that my internet has the issue even after explaining them that I have 2 mobile phone, 2 laptops and Netflix app on tv running all running smoothly on wifi even if I am running all those devices at the same time. Even then the rep stated that my internet is not good. Real tv customer support is useless as crap. Don’t take the responsibility to fix the issue at all. Really wonder how these people are running this business. Do yourself a favour guys DO NOT BUY THIS SCAM BOX
Purchased in March 2021 for $400.00.
Scam, Poor Quality, Bad Service
Scam - Had paid $230($180 annual subscription+$50 hardware warranty). Few months back the box stopped working. When I called, they said its problem of the power supply and I have to buy it separately.
Poor Quality - Too much buffering or channels not working
Bad Service - You are put on hold for at least 25-30 mins before anyone answers your call.
Scam + poor quality + waste of money
I had purchased this box 3 years ago with conditions of lifetime subscription. Now the box has suddenly stopped and they are asking me to pay. Scamsters they keep updating websites and boxes and force people to keep changing their dodgy box.
Purchased in August 2017 for $650.00.
Great Channels and Contents - Easy to use
Very great product compared to many IPTV providers out there in market their internal software to layout of channels & viewing and ease to use nothing is comparable to Real TV hybrid 2 ( i upgraded my from traditional real TV STB boxes). Has WIFI, opportunity to add app's making English movies & Hindi movies & more then 3000 live channels so superb to watch have been with real tv now for almost past 5 years no complains.
Yes their customer calling service is not great but via email gets quicker response & gets fixed if any issues, renewals al...l online so very easy to process. At times they don't update VOD channels but 1 email fixes it if new episodes start. So overall they are not bad i would recommend to have NBN connection try not to use WIFI if you have slow speeds. Network it then you will love the series of English & Hindi channels wont say more until you experience like i have experienced
Purchased for $100.00.
Bad customer care, not reliable service
Not satisfied with the product, low quality setup box, when you buy they say lifetime subscription, but really not , waste of money! No audio some time , no pictures some time , when you call customer service they never answer, they never solves the problem they are in sales pitch all the time
Purchased in February 2016 for $500.00.
This is an absolute rip-off and a now worth it at all. The movies don't even fit with the description and it just stops for 6 seconds every minute. This is horrible, please don't buy.
Purchased at FitZone Solutions for $100,000.00.
Please don't do mistake by buying it .
Dissatisfied with quality of service . Box doesn't work at all. It keeps buffering 90% of time . Customer service is horrible . Regret that I ever purchased it .they ask you to purchase the new box once warranty is over .
Purchased for $500.00.
Terrible customer service waste of money
The box is terrible no sound quality tried to contact them so many times but no reply the agent sameer is of no use
No solution till now nvr trust on dem
Purchased in October 2020 at Pain Stop for $340.00.
It has given me so much trouble, freezes every 2 seconds
I have tried to contact their customer services which says they available 24/7. I have had them return my calls 2 or 3 days later. Somes times its fixed for 2 days than goes back to same. Sometimes they unable to fix the problem.
This is a total waste of money.
I come in my room thinking at night i will be watching a movie tonight.
Straight away it starts playing up.
I ring the 24/7 number after waiting on line for a little while it tells me NO ONE AVAILABLE TO HELP AND LEAVE NAME AND PHONE NUMBER THEY WILL CALL BACK.
Purchased in April 2020 for $390.00.
Liars ,Cheaters and Thieves
We have a real TV Box which was purchased last year... They did not have most channels working for several months ... never gave an extension or apology... Called many times but no one answers... A girl called Sara from Ohio finally answered today but hung up the phone when I told her about the channels not loading...
Purchased in March 2020 at online for $500.00.
It’s cheater company. Don’t buy it.
I never recommend it. I bought a real tv box four years ago. That time the dealer said its for lifetime but now they are asking 180$ for one year subscription. First you pay 400$ And you should pay every year a big amount.. its totally crap.. poor customer service. Agent was so rude when you call them for help.
Purchased in September 2016 for $400.00.
Cheating their customers. We need to file a consumer complaint and a lawsuit
I have bought couple of devices from them and they promised lifetime subscription but now they are saying it was limited to 5 years or in the case of the device we upgraded, they are saying it was 12 months. I have asked them to share a copy of the contract which limits the lifetime subscription but they have declined the same
Purchased in October 2015 for $400.00.
We have just purchased the Hybrid and for two years . Earlier we had yupp Tv , I am feeling so foolish that we skipped to real Tv. It’s absolutely horrible, it takes a full day if you want to watch only 2-3 episodes . You have to search and wait . And fortunately if you find your favourite serial then it will stop a hundred times.
Purchased in September 2020 for $400.00.
Just a Rubbish, most of the channel never work continuous. I have direct connection with modem but streaming stop every 2 min and no SUPPORT. Support is full of crap - paying for nothing.
Purchased in July 2020 at Certified Tech Direct for $100.00.
Quality of streaming
It is not live streaming at all. Stops too much when you call them no help line and one answer turn it off and on..
I will never recommend buying it
Purchased in January 2018 for $360.00.
- Verified purchase
This is a Rubbish tv box not a Real tv just bought a brand new hybrid 2, three days ago trust me not even working properly with fast nbn cable connection. I just bought because of change. I had Maxx tv previously touch wood worked perfect most of the time.
Please people don’t waste your $400 for nothing and try other options.
Purchased in July 2020 for $425.00.
I had few good channels and now I have 1000+ rubbish channels that gets frozen every 20 seconds!
Not very happy to be honest. Quite Fast delivery but horrible viewing experience. Total rubbish. Hard to navigate and picture quality poor. My wife likes the Hindi music channels tho.
Purchased in July 2020 for $455.00.
Questions & Answers
Where can I buy a real tv box in Perth
Hello, I will strongly recommend not to buy Real TV, it will work good for first few days and months but once you have a problem you will just be complaining and writing emails and Real TV team will not care about you and will update after few months that you box is not working you need to change it.
According to me this company only knows how to steel money from consumers
Hi Sunny, I was just about to buy a real tv box and came across your feedback. Can you please share exactly what the problem is with the box? Does it completely stop playing after few months or do you see frequent interruptions? Appreciate your input which will help me make the right choice.
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