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Reliable Driving School Australia

Reliable Driving School Australia

Reliable Driving School Australia
1.5

9 reviews

Positive vs Negative
11%89%
Customer Service
1.6
Teaching Staff
1.0
Learning Material
1.0
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9 reviews
Toni
ToniQLD
 

This company is a scam. They don't return calls, they don't honour any vouchers you buy, you cannot book lessons on line with said voucher. I have been battling with this for over a year. Not one explanation. They just ignore any contact. I want my money back. You guys are a scam. People please do not use this driving school you would be better throwing your money down the toilet.

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Shiree
ShireeQLD2 posts
 

AVOID AT ALL COSTS. Didn't show up to driving lesson. No communication to advise of no show. Won't reply to messages, emails, or answer the phone. No refund. Have reported ACCC.

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Kellie G
Kellie G
 

Extremely bad experience with this company. My daughter had booked and paid for a test day package. They cancelled 10 minutes before her pre test lesson which also left her without a vehicle for her test. Communication is terrible, claiming they… Read more

sent text messages that were not received. Refusing to a refund a teenage girl $255 for a service that was not delivered. Do not book with this company!! Would give zero stars if I could.

 Follow-up  · Communication with this company was handled terribly as all attempts to communicate were ignored. Had to keep calling 10+ times consecutively for him to answer. The reason they gave for cancellation was that meet location was not confirmed when actually was, they also claimed previous texts were sent but these weren’t, only the one 10 minutes… Read more

Jonathan
JonathanQLD
  Verified

I booked these guys for my driving test and I did a quick refresher driving test before my actual test and their instructor Emmanuel was on point to everything he showed me that was exactly what the examiner ask me to do will definitely recommend and will use them again nxt time Jonathan

Nickie
NickieQLD3 posts
 

Do not book with this driving school they are not reliable, I booked with them and lesson was canceled that’s fine, booked a make up lesson because I had paid them already, they did not show up. I asked for a full refund which I was told they did but I never got a refund.

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Michelle K
Michelle KQLD
  Verified

The driving school deceives my money on 9 Sep 2025. To avoid the surcharge from paying online with my debit card, I called the school to ask if any other payment method for the package of 2h lesson + car hire for the test. He said yes then end the call, then I received SMS from another cell phone asking for my info, then send me an invoice with a… Read more

description of 2 hr. I called to ask question but he did not pick up the call. In order to secure the car for test I paid by bank transfer online. After that I called again, he said only 1 hr lesson+car hiring totally 2 hr as stated in the invoice, and I paid means I agree with it, then sms me a photo with same package name but a different description. Later I found on the school's website the 1h description is of another package named 1hr lesson + car hiring.

Few days before my driving test, I sms and called him to state that the sale is misleading and involving fake doc, no legal contract is formed, I don' use the school's service and demanded the full payment back. He sms me his cancelling policy which is subject to his jurisdiction plus 30% deduction of payment, while on phone said no refund. On the day of my driving test he sms me again the cancelling policy and another sms less than 12hr cancel no refund.

I called HSBC in the morning on 9 Sep to report about the scam and required retrieve the full payment back from his ANZ bank, and is still waiting for HSBC's info of which dates and what action HSBC has taken on ANZ

atu m.
atu m.QLD4 posts
  Verified

This school is a bloody scam. DO NOT USE THEM. They turn up late, cut lessons short and claim they completed the lesson. They don't answer calls and won't refund on lessons they don't turn up for. I am reporting them to Consumer affairs and exposing them on all social media platforms! If I could rate them zero I would. Don't trust the five star reviews either it's probably one of their own doing it to boost rating. SCAM SCAM SCAM!!

KSmir
KSmirQueensland
  Verified

Booked a lesson for my daughter and when the booking came through it said she had to travel and meet instructor in the city for her lesson. I contacted them for a refund as we needed a driving instructor who picks her up from our home. They won't give me any refund as it's less than 24 hours before the lesson. Then I checked the testimonials on… Read more

their website and they have so many 1 star ratings: https://reliabledrivingschool.com.au/Testimonials This company appears to be a scam according to all the reviews and our own experience. I also checked the registration of the cars on their website and only one out of the five cars is actually registered! Don't hand over any money!

Ismriti P.
Ismriti P.QLD3 posts
  Verified

I almost set my fiance up for failure as I thought this was a reliable school with cheaper rates. The communication in this company is terrible which makes me question how is the business still running with so many bad reviews. The booking system does not work. We bought the 6 hours driving class + 2 hours test package. We had 1 driving class left… Read more

leading up to the test date and the driver did not show up which caused unnecessary stress for the final day. I’m glad my fiance passed his test as he already knew all the basics and I’m trying to get a refund back for one driving class which they missed. I would highly recommend to stay away from this company. It’s a bit dodgy. During the test, the driving examiner commented that a lot of the things taught by the driving school was unnecessary and got p*ssed at my fiance. Perhaps it’s better to pay a little bit more in a more reliable driving school.

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