Rexel Auto+ ACSTAP50

Discontinued is what this product deserves – I am not surprised to see this product discontinued. We have had the 50x shredder for a couple of years now for home office use (pretty light duties, used maybe 6-8 times pa) and it does not perform - paper rollers fail to consistently catch and fold paper, so the '50x stack' promise is useless - rollers / shredder get out of alignment,… Read more

effectively crumpling the paper during the feed, so even hand feeding is tedious - The 6/40 min duty cycle only makes this worse when you have to hand feed. - THERE IS NO SERVICE SUPPORT that I can find in this country. - worse than useless, it now costs time rather than save it. - on reflection, 2/5 stars is too generous.

best ever – Officeworks online out of stock, so many machines online to choose from, However this Rexel stack and Shred Clearance from the warehouse was $50, price online $220. Had to wait till the last 4 Rexel machines came into Officeworks. pleased I did. phoned the day they came in and I had one put on hold picked up next day. The staff member was so… Read more

helpful even offered to carry to my car. But I managed and thanked them. I have just used the machine, loaded up 50 A4 sheets and in less than 5minutes all done. Have plenty more to do. I have statements and documents as far back as 2010.

Rexel 50x auto shredder – Officeworks were 20 percent dearer.But I requested a price match and they did to their credit which was good and then I got home and it didn’t work not at all a light came on and that was the extent of its operation I should’ve read the reports which gave it to out of five big mistake should’ve been one out of five actually should’ve been zero… Read more ·  1

because it actually didn’t work at all. So now take it all the way back and get it exchanged maybe for a better brand Since then Unbelievably it’s still going October 2023

Overheating problems – Purchased this from Officeworks yesterday. It is advertised as running for 6 mins before a cool down period of 40 mins. I cannot get it to shred any more than 5 sheets of paper before it overheats - this definitley does not take 6 minutes. This is not satisfactory. I will be returning it to the place of purchase. The only good thing about this machine is that it is relatively quiet in operation and the shredding is great. Show details

Not ideal – Thanks MIKE for the tip to fold paper - found this worked otherwise it was going back to Officeworks. Still over heats and I wouldn't recommend as does fill up quickly. Should have read reviews first !!!

Over heating – Only bought this today it only shedders a small hand full before it over heats & stops all the time, it’s going take all day think I’ll take it back by tomorrow Show details

Good idea but does not work well – Great idea to have an autofeed but sadly too unreliable. Autofeed does not pick up paper. Very prone to overheating after a very short period of time. Had to return product not working well at all.

Poor excuse for a shredder! – I bought this shredder in November 2016 as my trusty no brand shredder had been jammed so badly by my partner that of course, it did not work anymore, we couldn't "unjam" it and it wasn't worth repairing. The thought of a shredder that feeds itself and shreds automatically appealed to me so I bought this Rexel 50X automatic shredder. Having worked… Read more

in offices all my life, I also thought Rexel was a good brand. Well I'm afraid this shredder was and is a complete letdown!

Not only does it not shred "automatically" very often, but it gives itself "rest breaks" more than it shreds. Rexel claims you can load up to 50 pages in the document feeder and it will just go and shred them automatically. My experience is more often than not it won't automatically feed documents. I find myself pushing the documents into the wheeled slot that is supposed to pull each document in as more often than not it won't pull the documents in.

Most of the time I have to sit their manually feed each document in one by one as that is the only way it will shred and even then, once it has shredded for a few minutes, the red light comes on and it needs to "cool down" for the next ten minutes before it will shred again.

The other thing I find with it is that the shredded paper drawer which sits at floor level below the shredder fills up in a pile directly under the shredding slot and then it stops and won't continue until you open the drawer, spread the shredder paper out and close the drawer again. When it comes time to empty the shredded paper drawer, one will often find shredded paper all over the floor underneath the drawer so one then has to get the vacuum cleaner out to clean up the mess left behind. I never had any of these issues with my trusty old no brand shredder.

About the only thing this shredder does efficiently is shred plastic cards. For the rest it is useless frankly. You spend more time fiddling around with it and waiting on it to "cool down" than you actually spend shredding.

I was so annoyed with this shredder that I complained to the manufacturer, Acco Brands Australia. I wrote them an email detailing why I was so unhappy with this product. I got an email reply telling me someone would be in touch with me shortly. Two weeks later, had heard nothing from nobody. Sent them another email which got a prompt response saying take the product back to the retailer. I'm sure they're going to be thrilled that I will be returning a product 12 months after purchase. I have persevered with this shredder for a year and I just can't get it to work as it is supposedly designed to do.

A waste of $159 frankly but as it appears to be a discontinued product (not surprisingly), don't buy one. I noticed the other day Aldi had exactly the same shredder for sale although I don't know that it was actually the Rexel brand but it is identical in appearance. Sorry Aldi but don't buy it as you will probably find the same kind of issues.

Overheats and bulk shredder doesn't work – The 5 page manual feed works ok but the shredder continually over heats. You then have to wait for it to cool down in order to continue shredding. We can't shread 1 wastebin full of paper before it overheats. The bulk shredder is supposed to take up to 50 pages at a time, only it also does not work, presumably because the rollers get a bit of… Read more

paper dust and can't grip the pages to suck them through. The manuals states to wipe the rollers down but this doesn't help.

Overall, it shreds minimal numbers of pages but for what we paid I'm disappointed with the performance. Just buy a cheaper model that only shreds 5 pages at a time.

Don't Bother – This shredder should have been OK, but you will be disappointed. The auto stack thing doesn't work and it over heats too fast. Don't bother with this one. Buy a Fellowes instead.

OK if not for it overheating! – Works ok. Just overheats after a few minutes at first, then more quickly each time it cools enough to start working again. End result - a very frustrating device. Only way to work it is to shred regularly rather than save up a heap of shredding & do it in a block.

Lots of cool features that don't quite deliver – I've had this shredder for just over a year now. The reason I picked this model was because of a few things: Rexel brand is generally good, the auto feed and a decent size collection tray. It also shreds credit cards and staples (so you don't have to unstaple the pages - just shred them). I didn't think the 6 min on/40 min off rule would be too… Read more

much of a hindrance - but that it is.

Lets start off with the cool features and then I'll explain the reality.

1. Auto Shreds 50x pages

2. Large collection tray with see through window to see how full it is

3. Does credit cards, staples and paperclips

4. Shred and cross cut

Here's the reality.

1. Auto feed 50x pages - yes it might however, these pages have to be de-stapled otherwise the pages will jam (sort of defeats the purpose of being able to shred staples??) as it only does singles pretty much (it bends a sheet in half and then shreds - so it's 2 pages when it goes through). Then the unit's motor continues, shreds nothing, over heats and you wait the next 10-15 min for it to cool down (oh and it's only a4's - it won't pick up receipt stubs - that's a manual job). The 6 min on/ 40 minute cool down roughly related to about 15-20 pages and then the unit will cool down for 10-15 minutes. In real terms - if you have 500 sheets (standard ream of paper - not much huh?) this equates to around 6.25hrs (reality 8hrs plus). If the auto feed worked correctly you could just leave it, but it's actually quicker to feed it once it cools down (it only stays on for about 60 sec). So I generally do this on a day I'm doing reports in-between.

2. Large collection bin - for the size unit (and compared to others) it does have a large tray. However you have to manually pull the paper in it forward or again the unit will jam up. Worse, when you do pull the tray the jammed paper falls creating a mess where the tray was. Wouldn't be so much of a problem except the bottom has small indented circles (yeah I get it's for the plastic strength, but why not put that on the underside and just make it flat with a catch at the back to stop the drawer coming out)??

3. Does credit cards and staples - yes it does and fairly well I might add (in between the heating up in 60 sec). However as stated before, it will shred staples - just not in the auto feeder very well.

4. Shred and Crosscut - the unit does a good job with this feature if you want the extra security of cross cut.

So the pro's I've outlines at the top and the Con's explained them in the last lot.

A few other Cons:

- Fairly large and heavy unit (even including that it has a large tray, it's still pretty heavy

- Only has a short cord (under 1m) - couldn't have given us an extra 50cm? Why not just put a fig 8 socket on it and change to a large cord if you wanted to? Better yet - give us 50cm you cheap b******** At any rate, you'll have to use it beside a power outlet or run it with an extension lead like I do.

Would I recommend it? Probably not. For the simple fact the auto feed is garbage and that's the only reason you pay the extra for this unit. For the size, it's basically useless as a bulk shredder (even with a big bin because of the overheating). If you're going to stand there and feed, you might as well get a shredder for half the price. Yeah the extra space in the container is good (again if you didn't have to keep moving the paper forward). I'll keep it until it dies - as it does the job (although slowly) and it was a tax write off. However next unit, I'll definitely be looking into others reviews before hand and not relying on brand name and features alone. It's a good thing they've discontinued these however (at time of writing) Officeworks are still flogging them off.

Looked good on purchase – Have a buildup of shredding due to my no name shredder finally dying after years of great shredding. This rexel looked great with 50 sheets on auto feed, 6min of runtime, and able to load 5 sheets manully happydays. However the auto feed does not work, the manual feed jammed on 3 sheets, overheats in 3-4 minutes, a complete waste of my time, will be returning it in the morning.

Unreliable shredder that overheats in seconds, not minutes – We bought this shredder because we occasionally shred confidential papers at work. Well, even a small batch of 100 pages took 4 hours because the shredder would overheat in seconds. I don't recommend this product, or any of its successors from Rexel.

Auto shredding function never works – I see that this product has been discontinued, presumably because other users have encountered the same issue that I have - the automatic shredding function fails to shred even unfolded, perfectly flat sheets. it's expensive for what it actually is - a manually-fed shredder.

This is an ok shredder – I've got the Rexel Auto +50, not sure of the model number. Contrary to the negatives below, This is actually an ok machine. The problems reported with the auto feed spinning and not pulling the paper and it just stopping and refusing to operate all happened but; the auto feed spinning without pulling in the paper has to do with putting in a doc… Read more

that's either folded or stapled. It won't accept anything except single unattached A4 paper. Doesn't like envelopes, A3 folded to A4, heavy gauge paper etc. The thing about stopping and not moving for either auto feed or single feed is either overheating (red light) or the bin's full. The bin fills pretty quickly, and it fills from the back (not a big insight, just fyi) so you open it, drag all the bits forward, empty and carry on. I'm dealing with the residue of my dear departed mother-in-law's affairs, it's a lot of stuff and I really need an industrial size shredder. The +50 isn't, so really, can't in fairness complain that it can't work like one. Just saying