2 trips and throwing it out
Very disappointed that this otherwise excellent 2yo suitcase cracked (irreparably) on its second overseas trip. Despite no external evidence of impact or mishandling (other than the fatal crack in the shell, there were no scratches, scuffs or dints) Samsonite (after a week of unreturned calls and emails) advise this is not covered by the 10 year warranty.
Quality of Product: 1/10 Aftersales Service 0/10
I'll never waste money on this brand again.
Insufficient wheel quality
I actually purchased the Cosmolite FL, which is the newer version of the Cosmolite. Out of 3 uses, one of the wheels broke on two occasions. Please avoid. I have written a similar review on the Cosmolite FL page.
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