Reviewer Photos & Videos
- Adelaide Heating & Cooling
- Verified customer
Awesome service. A phone call 30 minutes prior to arrival was fantastic, it meant I wasn’t waiting around for hours. The servicing of my air conditioner on a 2 story house was done without fuss and the service men were really friendly and helpful. I would recommend them to anyone
- Adelaide Plumbing
- Verified customer
I was quoted $279 to replace a washer. 20mins job.
So I needed a tap washer replaced in the shower. The man was punctual, he quoted $279 to replace the washer. I paid him the $49 call out and told him to leave. My Dentist only charges $210 to remove a tooth with anaesthetic! Just where on Gods green earth do they get of with charges like that. Even a Lawyer is cheaper.
Less than 24hrs after posting my first review I receive a call from someone at Service Today wanting me to review/retract my review because it is damaging to them. I explained that I had done some research and I could be expecte...d to pay up to $120 for this job – not $279. Now here is the good part!! She even offered me my $50 call out fee back if I removed this review. I said no. This company is a Rip Off and they know it. I have not even received a receipt for the call out fee.. You are charging way to much - simple.
Job well done
Exelent fast ,clean , minimum disruption to business. Turned up on time . Everywhere left clean. Electricaians Clean smart. Polite. Very happy with service. And price Will use in future.
I've used Service Today in the past and again could not fault them, they were prompt with their service, phoning me with updates over the 2 day job as I couldn't be on site. The guys are always polite, professional and leave the place clean.
Install replace bathroom exhaust & ceiling light batten
Good efficient professional service, finished job in good time and explained regarding possible future electrical work to be done include quote once sells advice and researched & forwarded once information is received.
Friendly same day service
Team of people removed and replaced Rheem hot water service. All people were courteous and left my back yard with anew hot water service and a no mess back yard so a big thankyou Jill
What seems like an overpriced quote... is not always as it first appears
A few weeks ago my parents' ensuite and main bathroom lights & fans stopped working, unsure as to the cause from looking at the fuse box myself I looked into local electricians and came across Service Today as they have positive Google Reviews.
The gentleman (Aaron I believe) came out and spoke to my mother and quoted her around $3.3k to fix what I assumed would have been a few hundred dollars. He said the whole switchboard needed replacing as it uses old ceramic fuses.
My mother went with this option without getting a second opinion which I...later found out, me being quite annoyed at this for obvious reasons - fast forward to yesterday and I was the person on site for the electrician to attend. Jake was the electrician who came and replaced both sets of heat lights and fans, as well as installing the new switchboard. What I had NO idea of (which previous non-Service Today sparkies ever bothered to warn me about from months and years prior) is that the ceramic-fuse switchboards are extremely hazardous and prone to cause fires, and there's doubt about how insurance would treat this if it were to be the cause of a fire. I did some casual Google'ing and reading around various forums, I was shocked to learn this is indeed the case. Either way, this is something I am now very thankful to have been told about. This is a bushfire risk suburb and since the recent fires in 2019 I'm very glad to eliminate one major fire risk. Many thanks for pointing this out and recommending this - the house value will likely benefit from this as well. What I found out is the pricing from these guys is fixed once you first agree to go ahead - This ended up in my favour as the agreed price was factoring in around 1-2 hours less than what this actually took to complete. Jake did an absolutely stellar job, he took care of the property and even cleaned up EVERYTHING which I would have been fine with vacuuming myself. The quality of workmanship & attention to providing you with upfront information and pricing is absolutely stellar, this is much appreciated and you guys do great work. This is a lesson learned as far as pricing and quotes go that I hope other people can realise - that sometimes what might seem like an overpriced quote at first, might actually just be the company/seller being thorough and wanting to make sure you have the correct or safe setup for your home, such as was the case here. Being ignorant of these things myself, I could have easily taken a cheaper offer with the risk of fire remaining. It is still of course best practice to get a second quote for ANYTHING over $500 in my opinion, and IT PAYS TO DO YOUR OWN RESEARCH! Validate claims and things made by people to see if they are just trying to sell you things you don't need. In my situation other electricians might have quoted cheaper prices and it might have done the job to fix the specific issue, but the ceramic fuse switchboard would have been a ticking timebomb. Thanks very much.
Get another quote
They showed up on time but unfortunately their quote for a new hot water system was $1250 more then the next 2 quotes.It pays to shop around it saved me a fortune.It did cost me $49 call out fee though.
They responded to a leak I had within the hour, they quoted and I accepted the quote the job was completed the same day, excellent service, technicians extremely helpful. I would recommend them to friends and family, I have a few more plumbing issues that I need to fix, will definitely get them in again.
I was extremely happy with the service that I received today. Everything was explained to me, great customer service and caring attitude towards my needs and what I needed done.
- Service Today Adelaide
- Verified customer
Job number 390380 had 2 guys turn up to my home looked at the job to be done carried the work on the installation and clean up total professional workmanship as have all the jobs through service SA. Cook top works great and the installation meets industry standard. Very happy!
The reviewer stated that an incentive was offered for this review
Great service and very helpful guys. Job no #389391
Would highly recommend as the guys were great and efficient. Very prompt in in attending to our needs. The guys answered any questions that we asked and we were given a great deal.
The reviewer stated that an incentive was offered for this review
Called for a repair to central heating unit and was quoted for a new replacement unit for $5000 or repair the old one for $1100 with a service, which I agreed to. They replaced some firing rods and told me that it did not fix the problem and would come back with the right part and the price.
I got a call the next day with an extra $1800 to replace the control board with no guarantees that that is going to fix the problem as it is a matter of elimination, so I said no don't worry about fixing it. I will replace it when I can afford it, So I had to pay them $800 for nothing.
The control board is $300 on the internet.
Efficient organised service with good communication. Well labeled trucks so you know who is arriving. Courteous plumber who explained the work. The down side was that it was a bit expensive.
Great work guys. We had plumbers, electrical and heating and cooling on site and all did a very professional job, were reliable and on time.
There was very little disruption to essential devices and they told us when this was to occur.
Came early for large installation.
2 plumbers came early for large installation of solar hot water service. Got on with the work, no interruptions. Made sure water and everything else working before they left. Apologized they could not remover old water service, but had arranged for another person to pick up
Very happy customers
We are very happy with the professional, friendly service provided by Alex and Jake the sparkies that recently did several jobs for us. We had original lights replaced with down lights with dimmer switches, a ceiling fan installed, an outside gpo installed, our smoke detectors hard wired, and an additional gpo installed in a bedroom. A full days work. They contacted me in the morning advising me of their ETA, they were very polite and communication was good through the day keeping me informed. They left no mess and removed all rubbish including our lights that had been replaced. Even our usually cautious dog was at ease with them :)
We Highly recommend Service Today..Deb and Steve Watson
I have been waiting since March for a Price ‘break down’ - they still haven’t sent it, even after three requests. They did more damage to the house installing the air conditioner (which was grossly overpriced) than what it would have cost for us to buy it and install it in ourselves. We thought we’d support a business during covid and upgrade our air conditioner. Big mistake. I ended up fixing the wall they damaged myself. Highly DON’T recommend.
Job #383247 - Hole to Success
Service Today came to install two bathroom heat lamps for me. One was installed without any problem. Unfortunately one of the electricians knocked a hole in the ceiling while installing the second unit. Luckily he was not seriously hurt, apart from his ego! The same day a temporary repair was undertaken so that we could use the bathroom. Two days later the ceiling was fully repaired and painted. The electrician returned early the next day to tinstall the light etc.
My heart was in my mouth when I saw the hole in the ceiling but the electrician...
Job#385178 Leaking pile in ceiling 10/6/20
Was very happy with the services today. The two guys that came to fix the piles We’re very friendly and always asked questions to made sure I was happy enough. Never had works here like these guys that cleaned up after them selfs. Well done guys
Questions & Answers
We had bad experience with your service. So disappointed, your so called electrician left air condition main circuit board cable disconnected while investigation. As a result, Samsung air con. tech didn't attempt to fix the air con issue. Because of your electrician's negligence, we have to pay price for that.
I had good 45 minutes chat with your receptionist at Adelaide. I asked her to book an electrician to connect the cable at circuit board, which he had disconnected without any reason. He should be liable to fix the issue rather creating another issue on top. She kept on asking for call out fee of $49.00 even though that was not our fault. Its all your electrician's fault. Why should we be responsible for that. She also mentioned its in our terms and condition. You guys are worst ever i encounter of. i never ever recommend to other people.
Remember the Australian Consumer Law Guarantees: under s 54, all services must be provided with reasonable care and skill. The guarantees cannot be waived by their exemption clauses, even if you sign on the dotted line. So when they cite their 'terms and conditions' just ignore it as in most cases you get way more protection under statute law ie the Australian Consumer Law.
So, can authority ask the provider to hook up disconnected wire in Switch Box asap. Until now we don't have air conditioner working / air conditioning specialist could not fix the issue without power to the circuit.
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