Donald B.
Donald B.

We cant get any resistance when turning the knob. Can you suggest what we can do to fix the problem?

Global Shop Direct
Global Shop Direct   DM   

Hi there, I am sorry to hear this. Please contact Global Shop Direct on 1300-137-598 or customerservice@globalshopdirect.com.au and we can assist you

Michelle D.
Michelle D.

Anyone have any tips on how to get the pedal resistance levels working, please? All else works fab but pedal levels are all the same and super easy. I am past the 30 days return period so Global Direct is very unhelpful.

Global Shop Direct
Global Shop Direct   DM   

Hi Michelle, we can resolve this under warranty. Email your order number to escalations@globalshopdirect.com.au and I'll assist

Michelle D.
Michelle D.  

Thanks. Message just sent.

bob Wells
bob Wells

I have purchased the Slim cycle and ask you to email me the set up and operation instructions ? I am pleased with the cycle and need to adjust the settings ? Thanks

bob Wells
bob Wells  

i varify my question ?

Lorraine T.
Lorraine T.

Can u increase the amount of pressure it takes to pedal and can the pulling ropes strength increase

Robyn M.
Robyn M.

Was told by the sales rep at Global Shop Direct that the Slim Cycle would accommodate the keeping of data for multiple users (my husband wants to use it as well). How do I switch between users?

Chrissie
Chrissie  

Sorry robyn i do not know. I am the only one who uses the cycle

Jan W.
Jan W.

What is the maximum body weight which the Slimcycle can deal with?

Janieb
Janieb  

I just saw the ad on tv and it said 136kg

ARB
ARB

Hello is it easy to assemble? Thank you.

Chelkama
Chelkama  

Yes it took less than half an hour. Just follow the instructions

Donna
Donna

Can you please advise the seat measurement? Also the measurement between the seat support bars?

Lauren
Lauren  

Seat is 30 cm wide × 23 cm from back to the front. 47 cm between support bars either side the seat.

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