Quite shocked that an olive-oil bottle falling from side of hotplate could cause glass to crack and splinter??The olive oil bottle is not damaged, but an expensive exercise to replace the ceramic top. Not happy. The oven below is also Smeg, so obviously would look better if top matches. Has anyone else experienced this? The product is out of warranty, of cause, ...so would appreciate replacement suggestions.

I chose this cooktop because SMEG has a good reputation and I was impressed with the physical look and features. It has a sensor touch for operating it and heats fast. I was hoping that the hotplate wouldn’t scratch and leave a circle ring but unfortunately it was only a matter of several weeks for the most frequently used hotplate to get that used look. Maybe because the price is rather entry level for SMEG and this type of product but I still expected it to not do this so soon. Overall I am still happy with our purchase.

You'd think if your doing touch controls, on red hot ceramic tops, (which itself is an oxymoron) you'd make them A: Visible. B: Sensitive to the touch.

This unit was installed in my parents new house as part of a kitchen pre order.

Down right dangerous , the icons are microscopic, you have to pound your bare fingers on these icons to get any control. Burns will be assured sooner or later.

A Bazaar piece of modern tech that will be removed and replaced asap.

It's either going in bin or ebay if I lose my morals.

We purchased our smeg ceramic cooktop in 2018. When using multiple hotplates the controls to change the temperature and to turn the hotplates off become too hot to touch and because you have to hold your finger on the control you end up burning the end of your fingers...very unimpressed as this product was not cheap and was highly recommended by the salesperson.

Recently moved into new house with smeg appliances...very unimpressed so far. Electric Ceramic hob marks from underneath, only been in a week and already the hob looks old and marked...the controls are frustrating, typical 21st century design where looks are more important than function...thinking of just lighting a fire in the back yard!

Fabulous cooktop, easy to clean and even heat distribution. We have been using the cooktop for 2 years and had it 'lock' on the 2 July. I spoke to Smeg at Virginia in Brisbane and they explained how to 'unlock' it. Many thanks to all at Virginia, particularly Peta. Also have a Smeg oven, after using their products I wouldn't wish to look elsewhere.

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Have been happily using this cooktop for the last year, however the last time I was cleaning it I knocked my pepper grinder onto it and it cracked right through! Am very disappointed as the ceramic top was pitched as being hard wearing and user friendly. Reading the other reviews, I’m wondering if it’s a case of inbuilt obsolescence. Or maybe it’s simply poor design. If this is the sacrifice we have to make for a good looking product, I’d rather go back to the 80’s when hotates were indestructible!

We had used the cooktop for 6months when it decided to crack the glass, we told LJH Greystanes that it had cracked and they blamed us for breaking it. Requested it to be replaced due to its electromagnetic design and never heard a thing from them this must have some bad glass quality. It chipped on the edge and then it went right across which had seemed strange for such a grand product. Never buy a Smeg as something will always go wrong with it. How can the glass crack so easily for such an expensive product. Faulty!

Bought in Feb 2017. Am looking at replacement already. I want heat the whole time not hit cool down heat again. It is ruining steak & stir fries.
Rand where i bought it (winning appliances ) no joy so ill go elsewhere. Btw love love my smeg pyro oven its fabulius.

I purchased a new apartment with the Smeg ceramic cooktop in it. It stains and scratches very easily. Its only 3 months old and I have stains I cannot remove.
The temperature also goes up then cuts out making it very frustrating to cook with. Also if you move the pot it seems to cut out too.

The plate simply turns itself off when it thinks it's overheating, which can be after 15 minutes, and far from having run at full capacity. Several times long before the meal was cooked. Anyone considering buying this should know very well how to improvise in the kitchen, cause the smeg will let you down!

My new ceramic smeg cooktop is a disaster. It shows up the marks of my saucepans and tonight I accidentally spilt sauce quickly wiped it off and it's left a terrible mark that we can't get off! I had on old smeg and never had a problem with keeping it clean. So much for new technology!

Had one for 4 months so far. The top stains with the heat etching the glass. Also we had the slightest bump to the side with a glass sauce bottle. The bottle survived but the glass top chipped and had a crack run along to the other edge. A disaster. May look good but they are very delicate.