Solidteknics AUS-ION Cookware

I have not used these pans before but bought the large and medium frying pans plus the biggest pan they have (I bought this after using the frying pans). These pans are just fantastic if you care for them. My family scrub the things or leave them overnight without washing/drying, which makes life difficult as you keep having to re-season. People… Read more

having issues with these pans are just not used to cooking with solid Iron. Clean them immediately after use using warm water only (I heat slightly on the stove to remove over cooked food), dry over heat, apply small amount of bran oil and cover the cooking area with it. Heat until it smokes and turn off heat.

All my pans are now non stick but it took a while before I could cook eggs etc and have them not stick. Now the coating is well established nothing sticks to the pans until the kids go ham with their cheese toasties lol.

I've read through the reviews with much interest. I think most people who are unfamiliar with how the old bushman's type pans work and have used non stick are in for an educational surprise of crikey I've actually got to use my brain how to cook and I actually have to learn how to use a bit of elbow grease to clean it and season it which doesn't… Read more

suit me as I'm too busy so will go back to toxic pans so much easier and fill organs and brains with more microplastics etc. This a brilliant idea for the lazy can't be bothered person it suits your brain development. Yes harsh but anything new takes time to learn how to use and eventually it's second nature and you won't have issues. I swapped to Noni as more practical for my needs and yes its taken me a while to work out what fats suit dishes I use ghee, tallow, coconut oil. My hardest task was preventing eggs sticking but I've worked out the oil now and with fish use. You need right fats. I have a heat distributed disk I place under pan on gas stove to help and learnt to turn down heat when up to temperature and sometimes put a lid on pan at first due to splashing and sometimes add a tad of water to help. I absolutely love my Noni pans I soak them 10 mins in bicarb and all comes off easy. Then a quick wipe with oil and she's ready to go. I use mine 3 times a day and no heat from handle whatsoever for those that say handle is hot is beyond me what flame have you under pan an incinerator. Sure the lighting range aren't polished but who cares I'm for non toxic and practicability. So basically if you want ease buy a toxic pan. Now I have the hang of them they stick less on base than top quality stainless. It just takes time to learn. Then you feel quick chuffed you've worked out this b..gger.

I purchased the SOLIDTEKNICS AUS-ION cast iron skillet with high expectations based on their marketing about long-lasting, non-toxic cookware. Unfortunately, the pan developed significant rust after only one or two uses, despite me following all the care and seasoning instructions provided. I attempted multiple times to remove the rust using their… Read more

recommended methods, but the issue persisted and the pan is now unusable for cooking.

What was most frustrating was the customer service experience. I was repeatedly sent templated responses, with the blame placed on me for not seasoning the pan properly—even though I clearly stated I had followed all steps. They refused to acknowledge any fault with the product or offer a refund, and instead suggested I sell it second-hand or keep scrubbing and reseasoning indefinitely.

For the price I paid, I expected a much higher quality product and better support. I wouldn’t recommend this pan to others, especially if you’re new to cast iron. The product is not as durable or user-friendly as advertised, and the company is unwilling to resolve legitimate product issues.

Highly recommend Solidteknics products – I backed the Kickstarter campaign for the 21cm Lightning iron skillet in 2020 and was very pleased with the product. However, I was the only one in the household who was comfortable and diligent with the (re)seasoning of the pan and eventually decided to sell the pan because it also turned out to be too small for our requirements. Still, once I… Read more ·  1

got the hang of the seasoning and the right combination of fat and heat, it was a dream to cook with. I loved the magic of creating a non-stick pan with purely natural products (be it lard and tallow or oil). At some point, I noticed some rust spots (the pan was stored after use without drying it properly and/or seasoning), but that was easily remedied with a good clean and thorough seasoning in the oven. If you decide to buy one of their Aus_Ion products and this is your first time using cast iron-like products, make sure to make an effort and take the time to understand the process of seasoning, heating, and fat usage. If you do that, you can't go wrong with their cookware. I don't recognise the bad reviews about their customer service At All! I contacted them a few times about the maintenance of the pan, and their responses were helpful, kind, and thorough. I just backed two other Kickstarter campaigns for Nöni products (trusting they will better fit our household), and I'm looking forward to using them. In short, I highly recommend Solidteknics and their products.

I’ve only had these quenched pans for 24h but have cooked a wok-noodle dish (in the wok) and a fried egg (22cm frypan) - they perform better than my pretty good non-stick cookware but no forever chemicals. Just let them heat up before adding food. They’ve just brought out a new “smooth” version to replace the pre-seasoned “quenched” version and… Read more ·  1

I contemplated changing my order - but I’m so glad I have it now. My only complaint is the handles are not as comfortable as I’d like around the edges - would be good if they brought out a handle cover, but a cloth will do for now. Hopefully will update feedback in 6 months or so for a bit of a longer term view

I have had this pan for a while I found that cooking with wrought iron was slightly different and had to alter the way I cooked slightly but over all happy with the results I tried the hop top Seasoning of the pan and it was bad wish I did d not but when done in the oven like I normally do the results are great eggs only stuck if the pan was not… Read more

hot enough. When people have said there eggs stick probably not got pan hot or seasoned on the stove not oven

I am not a chef nor a foodie, I just wanted a frying pan that was going to last a long time. I have had the Aus-ion pan for about a month and am very happy with it. A quick wash after cooking and a wipe with some oil is all it takes to keep the pan in good condition. I don't have to worry about non-stick coatings coming off and I can use any… Read more ·  1

cooking utensil on it.

Edit: So a couple of weeks after writing this my wife decided to cook an acidic meal which stripped the seasoning right off. OK, so I followed the directions on the website for stovetop seasoning and after doing that I have to say the pan is probably working a little better than it was when new. Still happy.

Genuinely concerned and shocked at how they speak and treat their customers when trying to resolve issues with their products. Had a legitimate problem that made the pans unusable, they acknowledged it, but never fixed it, even though I tried raising the issue multiple times with them. Instead, they told me in such a dismissive way that it's my… Read more

problem I'm not satisfied, and to deal with it myself? If I had known that this company cared more about gaslighting their customers and blatantly trying to censor the truth of actual problems that make their products unusable, I would never have put money in this company. There are so many people who were deleted from their Facebook group for asking for help for problems, as well as online reviews that they erased. Please reconsider where you put your money. I do hope that those who mistreat others get a chance to know how they've impacted and harmed others.

The most horrible pan I have ever used. No matter how much I try to season it, follow all the recommendations, the pan does stick, smells and goes rusty. I bought over a year ago. Would not recommend and will never ever buy it again. Show details

Ive been using a skillet pan for around 6 months. Despite following the instructions and seasoning the pan, there is nothing non stick about this cookware. Everything sticks unless you pour oil in. Certainly doesn’t perform as they say it does Show details

This is a review from someone who almost purchased and looking in being in customer service myself. What I see are persistent issues that are being dealt with by regurgitating template emails with instruction links. This is frustrating as customers have obviously followed the instructions. You should never forget that customers pay your wages and… Read more

learn from feedback.. How can we make things better, always improving right? And yes, you have to prove yourself to us, simply saying your service and products are 100 out of 100 you won't be successful.

Terrible customer service. Solidteknics recently had a sale online and the items I wished to purchase were not in stock. Items which are out of stock can not be ordered and paid for in advance of coming back into stock. I contacted customer service immediately on the day of the sale. The customer service representative simply responded with "we… Read more

completely understand the disappointment." One might think a business wishing to sell their products would send you an invoice for the products you wished to buy and the offer to send them when they are back in stock. A store wide sale is simply not a store wide sale when it comes to Solidteknics. They have lost a customer through poor customer service. I will not be recommending them in the future.

Reading some of the reviews on this page almost turned me off buying their pans, I'm glad I went through with the purchase. I can only assume those with negative comments simply don't know how to use the pan properly and/or didn't follow instructions. I have now had my Aus-ion and noni pans for 12 months and they are easily the best pans I have… Read more ·  1

had, and will continue to add to my collection. Follow the directions properly and these pans will easily cook fried eggs, crispy skin fish ect with zero sticking, the important thing is make sure you use the pans properly, season initially and lightly after each use and slowly heat them to the correct temperature for what you are cooking. The pans may require slightly more work than a 'non-stick' pan, but put the effort in and they are fantastic.

Amazing product would absolutely recommend it. The negative reviews are idiots Show details ·  1

Awesome pans – Awesome pans. Easy to cook with, simple to use, handles don’t get hot, super light We have 5 different sizes and they’re all epic Show details ·  1

Best cookware on the market – - top notch gear, no complaints, 10/10 - the handle never gets too hot to hold - every negative review here is due to skill issues / poor reading comprehension / indadequate chemistry education - zero stickage now that the seasoning is on Show details ·  1

Wonderpan – I love my stainless pan. It's all about the heat. A low moderate heat gives wonderful results. The handle is comfortable. Follow instructions provided. Don't Add liquid to the hot pan when cooking us done. let it rest. Soak. Cleans easily when you observe the instructions. I used a steelo soap pad on mine. Very happy and can't wait to pop it in my neighbours pizza oven and cook calzone. Show details ·  1

Now I am starting to wonder about Solidteknics – I am disappointed to see so many negative reviews here. From the tone of these reviews, I feel that Solidteknics is not so courteous and accommodating to customer complaints in their own site as they, perhaps, feel forced to be here, on Product Review. I really had a hope of finally finding a safe and well-made cooking pan from this company, as in… Read more

its promotional material, it assures us that its products are made from ninety five plus percentage of clean Australian iron. Phew, who are we going to trust (other than Product Review, for genuine reviews, at least!)!

Perfect – I can’t believe the negative reviews here, learn how to manage the temp on your burner!! Seasoning really isn’t that difficult just wipe a bit of oil round it as it’s heating up. Doesn’t even matter if it’s not perfect! I got a 26cm aus ion and it is a thing of beauty, a masterpiece. I use it for searing and quick one pan stuff like pastas and… Read more ·  1

pan sauces. I like to use it in the pizza oven and camping also.

Bravo Solidteknics this is truly a fantastic product. Going to save up for the steel Dutch oven next!

Hopeless product and poor customer service – My solidteknics wok was the most expensive pan I have ever bought and I looked forward to using it. I was bitterly disappointed with the product and in spite of 50 years of experience cooking, the wok made such a mess of our meals we couldn’t eat them. When I approached the company for a refund they were condescending and turned the blame on… Read more

me for having ‘cooking mishaps’. They refused to give a refund.

The pan looked ruined and rusty after one use.

I consider the wok is not fit for purpose and as such I have a right to a refund.

I notice they have many bad reviews and dissatisfied customers but they don’t seem to care.

I am expecting another defensive reply to this review. I advise you to take no notice and do not buy solidteknics products. I don’t want this to happen to anyone else.

Mine is fit only for the bin.

Great pan – Love my pan - highly recommend and am keen to see what other products they come up with. I have had a 30cm pan for about 6 months. Bloody love it - It's now looking and performing beyond my expectations. Now well seasoned, I've had great success with steaks and fish in particular. Tried frying eggs too - no stick issues. Sure, it's a bit heavier… Read more ·  1

than other pans. No - the handle doesn't get hot (it's quite long - but still fits in my 600mm oven easily)

Will last centuries.....Awesome tools – Was sick and tired of throwing out non-stick and after non-stick pan, I wanted something the at you can use, will last forever and versatile. Solidteknics are amazing - no rivets to pull loose, no coating to worry about damaging, can take from stove top to oven to the camp fire, tough and non-stick (don't blame your tools if you can't use them… Read more ·  1

properly). Yes ,you will need to season them and apply some effort at the start, but it's really not hard at all. The other advantage is that they are much lighter than cast iron (which also is an amazing type of cookware). I've had no issues with customer service and my interactions have been only in regards to ordering and getting access to the website (which they promptly assisted me).

Solid construction but needs a lot of oil to work – I'm sure this is a great pan for heavy oil users, but if you want to use minimal oil it's not great, even after following the seasoning and care instructions. Gave up on it and it's been sitting in the cupboard Show details